This is the second time I have used Gadget Panda, again with an excellent service. This time was made slightly more difficult by myself as I gave them the wrong bank account number to pay into on the order. Despite filling in their contact email system on a Sunday more in hope than anything else I was soon receiving replies from them that same day (up to 10.30pm that night - thanks Leonard) and the issue was soon sorted out. Amazing service and I was so pleased I chose them. Top price, top service and kept informed all the way. Money in the bank within 48hrs of them receiving the phone. Highly recommended.
I was offered around £100 for my ipod touch, they revised the payment to £25 as it had a "sunken home button". I declined the revised amount, demanded for my item to be returned on numerous occasions, yet they have completely ignored me.
EDIT: Oops sorry guys, I sent one of the 4 emails to an address that is never "checked". You happy Gadget Panda? After numerous e-mails telling me to amend this review, I've finally done it. By the way, the constant nagging wasn't very professional.
It's not often I write reviews, but credit where credit is due. I have never used this sort of service before, but having done a Google search, I stumbled across Gadget Panda. Not only were they offering the best price for my old mobile, their website was easy to navigate and within minutes I had completed the online form and was taking my phone to the Post Office. I loved the fact that I got emails with updates and was over the moon to receive my promised money within 2 working days of sending my phone in. Really, really impressed with the service and would highly recomended. Bad points - None!
Get payment after 2-3 days phone sent.
Amazing service and notification email all the way.
bad point is not enough advertising,only knew gadgetpanda last month.
have been wasted alot of time with others doggy recycle company.
good job gadgetpanda,will use again and recommend to friends and familys.
Totally excited as I received my Gadget Panda Bank credit today!!! Thanks to everyone who has reviewed this company, banked on your reviews as I dealt with this company and my expectations were met.
Very simple process, and everyone is happy! Keep it up Gadget Panda!
Gadget Panda offered the highest price for my phone by a good £8-10 over any other company. Transaction was quick and simple. Would recommend to anyone. Ignore Mazuma/Envirofone etc etc, go with Gadget Panda every time.
Excellent service. Informed of everything along the way - when the item was received and where in the process it was. Very speedy payment. I've used them before and would use them again - no doubt I'll acquire more gadgets in the future!!
Having been done by a well known telephone company starting with the letter O. on my last phone. I was a bit apprehensive selling this phone, who to go with , who is trustworthy and upfront. Well I read lots of reviews and I decided to go with Panda Gadget. Every thing went very smoothly, I got the price that they offered, £91. My phone was in great condition but then so was the other one that I sent to the previous company (well known name- thought that meant they would be trustworthy, lesson learnt). Wouldn't hesitate to recommend Gadget Panda, shall use them again and have passed their name on to family and friends.
I was abit worried as Gadget Panda had the best quote on the internet for both my Ipad and 3DS but i shouldn't have been worried. I sent them both recorded delivery on thursday, had an email from Gadget Panda stating they had received them on the Friday and had the money transfered into my account on the Monday. They also gave me the full amount quoted to me even though if i was to send them today the Ipad price has dropped by £38. Would use them again in a heart beat.
Gadget Panda offer an open and fair process. Do not try to deceive them with your description otherwise you could be dissapointed as they do a good check on your item. I got a revised offer for one of my items ( i sent five in), which I declined, and they promptly returned with no hassle, free of charge (BEWARE most other companies charge at least £5 for return of an item). Would recommend to anyone.
I sold my i pod touch through Gadget Panda. I was amazed at how simple it was. This panda kept me informed by e mail all through the process, and before I knew it my money was in the bank. A more generous price compared to other similar companies.
Thank you Panda, I hope to meet up again.
I decided to trade in my iphone 4 16gb after getting an upgrade. My phone was in mint condition and i knew i could get around £180 if i sold it through ebay. To save the hassle though, gadget panda offered me £147 which i thought was reasonable. However they sent me a revised offer of just £100 saying the home button didn't work properly, i considered the home button would have fell into the normal 'wear and tear' condition as it was definitely still usable. As there was no scratches at all on either the screen or bodywork i was a bit disappointed. Shame really as the service and communication throughout was actually pretty good.
I was a little worried about using Gadget Panda, as I had never heard of them and found them via a Google search. I normally use Mazuma to sell my old gadgets. I decided to go for it, having read some good reviews. The service was excellent, they communicated throughout and responded quickly to my ad hoc emails. The price was easily the best being offered by the market. The entire process was complete within 48 hours and the cash in my bank. Would reccommend and would use again.
I sent an iPhone 3GS 16GB and it was rated as £59 on their website. It wasn't the best valuation on the market, but their reviews on here made me confident that my transaction would be handled correctly. Within a few days I got an email saying that they had rerated their valuation and they would only offer £39 due to their assessment of the phone's condition. Seeing as I had been offered up to £55 from other well reviewed gadget recycling sites, I asked for my phone to be returned. Gadgetpanda then asked me to pay a £5.90 return delivery fee despite their "Why Use Us" blurb saying "Should we offer a revised price for your gadget and you wish to decline, we will not charge you return postage in most cases" and their T&C saying "If you choose not to accept the revised offer, then we'll usually return the gadget free of charge." I suppose the key words here are "most cases" and "usually" which allows them a caveat to renege on a pre-agreed price knowing that most people wouldn't be bothered to send back return delivery fee. Gadgetpanda have claimed that the phone I sent them had a crack on the reverse, which invalidates their returns policy. The phone I sent had usage marks but no cracks. As they have my phone I can't prove my case either way.
I don't know how many times they do this, but this is what they're doing to me. I'm not saying they're untrustworthy or that this is how they always do business, just beware of them as from my short experience they have a suspect policy. I am loathe to send them £5.90 just because they chose to revalue my item, but now they have my phone, they can hold me to ransom, can't they? I have used Mazuma in the past, and while they don't have great rates either, at least they are prompt and more professional.
Regarding the rating, 1 star is harsh as they have not been rude and they are only unreasonable through their own T&Cs, but I can't give them 2 stars as I can't be sure that this bad experience wasn't done with malicious intent. 1.5/5 would be more apt.
UPDATE: GadgetPanda have responded to this review and offered to return my phone free of charge as a good will gesture. I will update the review and rating once the phone is received.
UPDATE 2: GadgetPanda returned my phone free of charge. Their communication has been good throughout.
Was a little sceptical at first as Gadget Panda offered the most money for my IPhone and thought there might be a catch. But there wasn't and from the moment I said I would sell it to them they kept me informed of what was happening and when they had recieved my phone and when I would receive my money. I would use them again without hesitation
At first I was a little concerned that Gadget Panda was offering more for my iPhone than any other company and also expected me to send my phone off before receiving my money... you normally pay for something first, then they send it to you, right?
Well, I looked at the reviews of Gadget Panda and as they were so good I decided it was worth the risk.
I shouldn't have been worried as Gagdet Panda were great and i was paid on time into my bank account within 48hrs of them receiving my phone.
I wish all internet dealings were so trouble free.
Gadget Panda, great price and they do what they say there going to do !!
I had two iPod Touches to sell for my sons. Gadget Panda provided a great price and a really easy process. They quickly processed the gadgets and the money was in my account quickly. I would use again for sure.
Having recently upgraded my phone, I was left with an old phone that still had some value to it. Searching on line, I noted that Gadget Panda were offering almost twice as much trade in value as the other providers. Therefore I was a little suspicious, having not dealt with them previously. However I was wrong to be concerned and, despite the trade in taking place over the Christmas/New Year period, the service was prompt, effective and the trade in price quoted was paid in full with no query.
I sold my iPad 2 because I got an iPas Mini. Gadget Panda had the best price I could find anywhere, better than any other website or second-hand shop, the only way I think I could have received a better price would have been if I sold it to a friend. I would advise anyone thinking of selling to them that they're prices seem to depend on how much stock they have, if the price is not quite what you want, they might offer you a little more a couple of weeks later. All in all a very good website that delivers a very good service. Highly recommended!
Sent my fully functional iPhone 4 16GB after being offered £140. Used the recorded delivery as recommended (although not compulsory). After 2/3 days received an email with a revised price offer of £108 due to a faulty vibration function 'verified by 2 separate technicians' & was under no obligation to accept the revised offer. My only gripe is the iPhone was actually a brand new replacement handset from the Newcastle Apple store and only 3 months old and FULLY functional before it was sent. Like i mentioned before i was under no obligation to take the offer but for the hassle of losing the £10 recorded delivery charge & finding another site to sell it on i reluctantly accepted. A plus point was payment went with absolutely NO hassle.
Having checked out various sites to sell my iPhone 3GS gadget panda offered one of the best deals. The further through the process I went the better the deal was as I had my box and original cables. Having made the decision to go with gadget panda the form was easily completed , the postage label printed and off it went. Within 2 days I had confirmation of the deal and a further 2 days saw the money in my account. Amazing service I would recommend wholeheartedly.
This is the first time I have sold a gadget online and at first I wasn't sure whether it was reliable and whether they would try to find fault with the device, thus lowering the price.
I'm glad to say that my experience was the opposite of what I had feared: Gadget Panda emailed me as soon as they received it to let me know they had it and we're inspecting it. The inspection only took about a day and a half and they sent me another email to say that it was in perfect condition and they had paid the money into my account as quoted.
As promised the money went into my account very quickly and hassle free. I am extremely pleased with their service and how fast it is. I sent my iPad 2 in on Monday and by Thursday I had the money. That's brilliant and I will definitely use them again in future.
The communication from gadgetpanda.com was superb receiving e-mails throughout the process of both delivery and payment! Offered the best price on the market for my old iPod as well. Would 100% recommend using them again!
I was a little nervous about using GadgetPanda because I've never sent off items for payment. However, I found them to be excellent!! I was informed on progress at each step including when my item had arrived, how much the item had been revised for and when the payment was on it's way. I was paid within the 48 hours as stated on the website. I was happy with both the service and the amount offered for the items. I would recommend GadgetPanda to anyone and will DEFINITELY use AGAIN in the future!! Thanks.
Nothing could be easier. Everything was done so efficiently and I was kept informed every step of the way. I was expecting to wait about a week to get my money but it was in my account within about an hour of me getting the email. I will definately be using them again!
It looked good - £56 offered for a barely used ipod (3rd gen hardware)... Unfortunately they claimed it had a fault (worked fine when I sent it - I checked!!). They gave me a rubbish £5 - would of got more in a rag market!!
Never used them before so was not sure of what to expect. Clear and regular communication (by email) and fast payment received. Unable to fault so have to give them the 5 stars. I would certainly recommend.
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