Gadget Panda offer an open and fair process. Do not try to deceive them with your description otherwise you could be dissapointed as they do a good check on your item. I got a revised offer for one of my items ( i sent five in), which I declined, and they promptly returned with no hassle, free of charge (BEWARE most other companies charge at least £5 for return of an item). Would recommend to anyone.
To reply as a company, please log in to your business account.
Simon, thank you for your feedback. Do you have a contact number where we can reach you to explain our side of the story? We are an honest and trustworthy company and hope that we can resolve this matter.