Having been done by a well known telephone company starting with the letter O. on my last phone. I was a bit apprehensive selling this phone, who to go with , who is trustworthy and upfront. Well I read lots of reviews and I decided to go with Panda Gadget. Every thing went very smoothly, I got the price that they offered, £91. My phone was in great condition but then so was the other one that I sent to the previous company (well known name- thought that meant they would be trustworthy, lesson learnt). Wouldn't hesitate to recommend Gadget Panda, shall use them again and have passed their name on to family and friends.