bad communication, slow payment, wouldn't recommend
I have nothing but positive things to say about this company and have used them a few times. The few neg comments on here must be by people who were probably dishonest about the state of the gadget they sent in. When the price of my iPod was dropped by a fiver the first time I used them I happily accepted, as I must admit that I had not been entirely truthful when selecting the condition on their website. So if the shoe fits, wear it. I received the full quoted price for my DS I sent in a few weeks later. Gadget Panda are very quick to pay and kept me up to speed throughout the process. I definitely recommend them.
My experience was not good with this company. I sent them my iPad 32gb as my on-line quote was £200 - boxed, full working order, usb lead and in my opinion excellent condition as it has had a full cover on from Day 1.
When they received my iPad they sent me an offer of £120! I checked the website and i found in the time i had sent my iPad they had dramatically dropped the price of the trade in on iPad 1 which is fine, but I found they had rated my iPad in bad condition - scratched front and back, with a dent on the side apparently!
I can understand there to be a difference in opinion for the condition but not by this much! What make it worse in my opinion is that they will only agree to the price quoted if they agree the condition, so where as my iPad could have been worth £160 in the condition that they though it was, because the only agreed price is £200 they new price is now £120 which I think is wrong, and i would have been happy to accept the £160.
All's well that ends well though, I asked for my iPad back and then I sent it to Carphonewarehouse yesterday and they have just replied by email agreeing the top price of an excellent condition iPad of £160.77 (which probably would have been more if i hadn't have had my time wasted by Gadgetpanda!
Sold my Nintendo DSI. Excellent communication throughout the whole process and 3 working days after postage received cash as valuated. Highly recommended and a much better deal than I would of got trading-in at my local Game/Gamestation stores. Thanks gadgetpanda.
I had an excellent experience in selling my First Gen iPad. I was paid in my account the full money as what i was estimated.
It took just 3 days for the credit to happen and their customer service promptly emailed me the status on once they received my post.
I was a little nervous about using a service like this as I had heard numerous claims that original price offers were reduced when the item was received. However, Gadget Panda's website had such good categorisation of condition that I found it really easy to state what condition my iPhone was in. It was also one of the only websites to give credit for having the original box etc. Communication was great throughout the process and I received exactly what I was quoted in my bank without 48 hours of them receiving the phone. I would highly recommend this company to anyone and will use them again in the future.
I tried Gadget Panda after reading a review on mumsnet. At the same time I tried another similar service to sell some other items. Gadget Panda was absolutely fantastic, quick, easy and trustworthy. Comumication was perfect and the transaction was so efficient (the other company I tried has still not paid). I would highly recommend Gadget Panda, it seems a little scary to post your belongings to an unknown company but believe me they are 100% trustworthy.
I sent off two items in the same envelope by recorded delivery. I received an email saying one item had been received and they also found a fault so reduced the price. I have a cheque for an amount that seems to have been plucked out of thin air. I would not recommend this company at all, I hope gadget panda becomes extinct!
I was a little afraid of using a service such as GadgetPanda as I had never used it before.
However, I am truly amazed by the quality of service delivered by GadgetPanda.
After completing my order online, I packed my gadget carefully and posted it the same day with Special Delivery (which comes with insurance).
The parcel reached GadgetPanda the next day (which was a friday). On monday morning, the customer service confirmed by email that they will pay me the amount promised, and the money was into my account in a couple of hours.
I particularly appreciated the fact that the company keeps you up to date (an email when order is placed, an email to confirm that the parcel has arrived safely, an email to confirm the amount and a last email to confirm that the money has been transferred).
Trustworthy and hassle-free. I highly recommend!
oos found this review useful
I was looking to sell what i thought was the 1st generation ipod touch I looked around and Gadget Panda gave me the best price. I sent it off and received a conformation email when they had received it the next day they emailed me to give me a revised price only £5 less than the original price as it had finger marks on it and was actually a 2nd generation ipod. I accpted this offer and was sent a check which I recieved with in three days very very impressed kept in contact throughout and let me know what was going on. Would recomend to anyone and will be using again!
I was really worried about sending our high value iPad through the post on the promise that it was genuine and I thought about it for about 3 weeks.
Once I had decided to take the risk, the offer had gone down by £25 and I could kick myself for delaying.
The money was in our bank account within a very short period of time and I would recommend anyone to use this site. It is definitely genuine and I would definitely use them again.
I won a brand new IPad 2 from entering a competition but decided to sell it as we have 2 I Phone 4's in our household so couldn't see the benefit of having the IPad aswell. I contacted Gadget Panda who offered £335 for the item which I was happy with so sent it to them expecting a cheque to follow shortly after. A few days later I was e mailed advising me that they were reviewing the item value to £305 due to light scratching to the screen of the IPad, I was not impressed with this as the IPad had never been opened and was still in it's cellophaned original packaging so there is no way that there was scratching to the screen of it. I contemplated asking for them to return the IPad however as it had now been opened and turned on if I wanted to sell it I would have to advertise it as a used item and not brand new which would have probably devalued it more than the £30 they were chipping it back anyway. Just leaves a bit of a bad taste after I won the item and know that there couldn't have been any damage as it was still in it's cellophaned box that has never been opened, the e mail was obviously just a generic e mail that is sent in an obvious attempt to get all items cheaper than their original quote however on this occasion they made themselves look silly as the item was brand new & still boxed yet they claim light scratches on the screen. Dissapointing to say the least
I was pleased with the initial quote from Gadget Panda, however when I sent my iPhone 4s in, they reduced the amount they were willing to pay for it saying it was in poor condition. The phone was only a couple of months old and had been looked after very well.
I was told the price had been changed due to damage to the front of the phone, which was not true - certainly not the condition it was sent off in! They did not respond to my email questioning their decision and instead just paid the revised offer into my bank account. I would not use Gadget Panda again.
My son wanted to sell his iPod touch and after searching the net to compare prices we decided to use Gadgetpanda as they offered the best prices by far. Never used this company before but from start to finish is was 10/10 for keeping me informed with progress and being updated on the status of the sale and payment into my bank account almost immediately once checked.
My son is delighted and looks forward to spending the cash asap and I highly recommended this company to anyone who is thinking of recycling any gadgets they have.
Thank you Gadgetpanda for a 1st Class service and will definately be using again in the future.
It was just so simple to exchange my iPad 1 for cash. From the website to the free post to the updating emails and the money arriving in my bank account it was simple hassle free and the best price. I definitely recommend gadget panda to anyone.
I received my money last week for my gadget which was an apple iPod 2Nd generation but you sent an email last week saying it was revised for £2 but I sent you an email back saying I want £5 for it or I want my gadget back but you didn't reply back to that I am very annoyed angry and disgusted!!!!
I was very very pleased from gadget panda. i was a bit worried about sending my gadget of as i have never done anything like this before and they was brilliant they sent me a email when they recived the item and they kept me posted on what was happping. the money was in my paypal after the second day of them receving the gadget. they gave me the same amount as what they said from the beginning with no emails trying to knock the prise down. i would defiantly use gadget panda again and would recomend to anyone. thank you very much gadget panda a pleasure to deal with. A********
Was very easy to use and the payment was quite quick. The only issue I have is that my idea to the quality of the product is different to theirs and it needs to be made much clearer on the website what is acceptable and not. Seems to be in their favour!
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