Gadget Panda reviews

Gadget Panda reviews

Excellent
9.2
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
203 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

in my opinion mixed up gadgets

sent my iphone 4 to this company, received an email 3 days later addressed to someone else saying it was faulty. it was not faulty when i sent it off however what concerns me more is the email they sent addressed to someone else
i belive this company got the gadgets mixed up. of course they are denying it and i have no proof other than my iphone 4 was working fine when i sent it in and the fact the email was not addressed to me. i did not keep the serial number of my phone and as i was using it 2 days prior to sending it and did not encounter any faults i dont understand why all of a sudden i receive an email not addressed to me and a phone which is faulty is now being returned.
Human error could of got the phones mixed up as well as the emails. as a result i won't be using them again
Gadget Panda Ltd

Reply from Gadget Panda Ltd

An honest mistake was made in entering the wrong name in the email addressed to you, to inform you that your phone has a fault. We apologised for this. There was no gadget mix-up. We have a proven system that we have used for years and all gadgets we receive are individually removed from their packaging. Also, the person who's name we mistakenly used in your email was the owner of a water damaged iPod that was also being returned and not an iPhone. We provided you with evidence of this which further supports that no gadget mix-up occurred.

I am surprised that you have so quickly left this review accusing us of mixing up gadgets. You have not yet received back your faulty phone (which we are returning at no charge to you) to verify that it is indeed your handset.

Please let me know should you require any further information.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Perfect!

First time using Gadget Panda and would have no hesitation using them again.

Not only did they offer me one of the highest amounts for my Galaxy S4 (went with them instead on the highest based on the feedback on here), the service was fantastic.

Kept me updated via email every step of the way, no hassle getting what was offered and the money was paid in very quickly.

Many thanks!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Best recycling company I have used...

Was sceptical at first as Gadget Panda may not be the most well know company but the service was second to none. The full amount of £190 was paid into my account 2 days after they received my iPhone 4s 32gb. Would not hesitate to use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service with only one hiccup...

Gadget Panda is the place where I would recommend every person to go if they need something sold. It is easy to do and very quick service. Only problem that I found is that we have to pay for our own delivery charges which is kind of a bummer. Apart from that it is great. Use it!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very easy to use, simple fast and reliable

Hello Gadget panda I am extremely happy with the service you have provided, I was actually surprised as how good you have been. I received the money in no time, and will definitely be using your service again.

Thank you for your great service :)
Ross Harrison
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

fantastic service!!!!

I've used a couple of different companies in the past to sell my phones and they have always downgraded the offer and paid less then originally quoted, none of that with Gadget Panda!! The online quote for my Nokia Lumia 800 was £70 and that is what they paid, no quibbles, no fuss, just paid into my PayPal account 2 working days after they received the phone. They kept me up to date with emails at every stage of the process, really can't fault the service and will recommend them to everyone from now on! The only possible improvement would be a freepost address but thats a very minor thing.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Was sceptical at first but would recommend after Good Reliable Service

I was first worried to use this service so spent extra postage cost to make sure I had no problem. But after receiving updates every stage and within a day receiving my moneys. I would say you should not worry and use this Gadget Panda all the time. You will not only receive good service but Excellent one and money for value. Its a shame they don't do Collection that's only thing that I would say is Negative.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Disappointed

I was offered £53 for my ipod touch which was then revised to £30! Gadget Panda insisted that my ipod had scratches on the screen however It did not. After discussions with them I soon realised they weren't going to budge and understand that it wasn't marked. I took then £30 as I couldn't be doing with the hassle of fighting for my £53, however I wouldn't use gadget panda again.
Gadget Panda Ltd

Reply from Gadget Panda Ltd

Hannah

The scratches to your iPod were verified by two technicians. Unfortunately we can only comment on the true condition of an item which was reflected in the revised offer price. We have no reason to deliberately offer a reduced price for we also offer a free return service (unlike most of our competitors who charge ridiculous return fees). We do not hold our customers to ransom.

This was clearly highlighted to you and yet you still accepted the lower offer rather than have the item returned to you at no charge.

Please contact us again should you require further clarification.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service

I was a but dubious about using one of these recycling services as you hear a lot of bad reviews but I received fast confirmation of when my phone had been received and then payment received a day or two later (it was a weekend so probably faster in the week).
My phone had a few marks from wear and tear but I still received the full amount, which was higher than most companies were offering.
Excellent, will definitely use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent

Good communication, fast processing of payment, trouble free. What more could you ask for?
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent prompt service with no messing.

I used Gadget Panda to trade in my HTC Sensation as from looking at the reviews on Trust Pilot, as there were other sites offering slightly more money for my phone, but did not seem the most reputable. I found the service easy to use, with regular updates and prompt payment. Would recommend based on my experience.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service, speedy payment

Great service, email to say gadget received, email to advise payment sent, money received in bank no problem!
Will use again, thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent service every time

Used Gadget Panda a few times now, and never had a single issue. Always paid full amount quickly, with no hassle or negotiating.
Highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

AMAZING PAYMENT SENT BY INSTANTLY

amazing service sent in ipad 4 very good condition recieved payment as promised in 24hrs
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The Best Service

I used Gadget Panda to sell my old iPad 2. They were fantastic from the first email I sent with questions regarding my device. The selling process was quick and easy and received the exact amount quoted to me. I would not hesitate in using them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent phone recycling company

This is the second time I have used Gadget Panda, again with an excellent service. This time was made slightly more difficult by myself as I gave them the wrong bank account number to pay into on the order. Despite filling in their contact email system on a Sunday more in hope than anything else I was soon receiving replies from them that same day (up to 10.30pm that night - thanks Leonard) and the issue was soon sorted out. Amazing service and I was so pleased I chose them. Top price, top service and kept informed all the way. Money in the bank within 48hrs of them receiving the phone. Highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Really impressed!

It's not often I write reviews, but credit where credit is due. I have never used this sort of service before, but having done a Google search, I stumbled across Gadget Panda. Not only were they offering the best price for my old mobile, their website was easy to navigate and within minutes I had completed the online form and was taking my phone to the Post Office. I loved the fact that I got emails with updates and was over the moon to receive my promised money within 2 working days of sending my phone in. Really, really impressed with the service and would highly recomended. Bad points - None!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant

I received cash for an old ipod nano that didn't work and would have thrown away. So easy to use and quick payment.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Highest price paid, in the fastest time!

Gadget Panda offered the highest price for my phone by a good £8-10 over any other company. Transaction was quick and simple. Would recommend to anyone. Ignore Mazuma/Envirofone etc etc, go with Gadget Panda every time.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great!

Quick and speedy payment!

Gadget Panda Ltd Details

About this company

Sell your handheld gadgets online with Gadget Panda for a fast and friendly service. Payment by bank transfer, cheque or PayPal 48 hours after your gadget arrives.

Visit Gadget Panda

Contact information

We live here: Unit 18b Capital Business Centre
CR2 0BS Croydon
United Kingdom

Category

Gadget Panda is ranked 165 out of 530 in the category Electronics

Gadget Panda is ranked 10 out of 44 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.