if you want fast friendly service look no further than this company
Phoned on a Tuesday, spoke to a friendly knowledgeable chap, ordered part and it was delivered at 8am the next day! Now that's service! Can highly recommend. The next time I need a part they will be the first port of call. Prices were great too!
Easy site to use, decent prices and would have been a superb service if the delivery company had not let them down. However, GBP quick to react and refunded me the speedy delivery fee immediately. Hope they managed to recover it from UKMail
I have found the prices on the boiler spares competitive and they have quite extensive range.
I find it much easier ordering online.
Items are delivered via UK Mail and where I live I am first on their delivery route so I am recieveing my parts at 8am every morning so far.
I ordered an item from the Gas Boiler Parts web site driven mostly by the 'next day delivery' guarantee promise. Unfortunately, 'next day' delivery did not happen due to th courier issues, but their customer support happened to be just perferct: I got my money back for the missing product and even a complimentary replacment product free of charge which was delivered without any delays this time. very much impressed - and thank you again!
Within 24 hours of placing my order for a control unit for a Janus 3 water heater, the part had arrived, I had fixed it and my wife was in the shower. I can't imagine a faster service. The money to pay was taken just as quickly, but that is a pretty fair deal. Thanks Stevenson.
These Keston parts not easy to find, but exactly as requested. I will always look you up for spares from now on (just so long as I remember where to find you!)
Easy to find, easy to use website, no problems locating parts which were delivered quickly.
I was replacing the control's cover on a Potterton Profile 80e boiler - which had broken up due to age and heat. Supplied part, marketed by Interpart as genuine part looked like it had been manufactured in the dark then assembled (plastic welding) also in the dark! Needed quite a bit a time spent on it just to allow the boiler thermostat enough room to fit - the rest of the bad assembling could only get left to annoy me everytime I see it. If this had been bought locally it would not have got further than the back of my car - shocking, is this Britain at its best - I hope not.
Having ordered some parts I received them ahead of time. One of them was wrong but this was immediately rectified to my total satisfaction.
The attitude of my interlocutors was always helpful and constructive and everything that was promised was done.
I would have no hesitation to recommend your firm and, in fact, have done so.
Parts are delivered and well secured. Had problem only for the next day delivery. I'd waited for the whole day for the parcel via UKMAIL and just them to say that my parcel has been DELAYED for a day...urrh annoying ukmail. not on time.
Excellent delivery time with immediate email at contact at every stage from order capture to delivery.even email response to who had signed for the delivery
There is one thing to bear in mind and that is, the next day means the next day, mine came about 7pm. This is a lot better than getting a note though the letter box saying we came but you were not in.
I ordered online at ten to one and the part was in my hand by 10am the following day.
Fitted and system re commissioned by 11:30
In this day and age service like this is seldom seen.
I would not hesitate to recommend your website and service to anyone. I cannot praise it highly enough and I will certainly shop with you again.
I have used Gas Boiler Parts on a couple of occasions and both times i have been very happy with the service. If there are any problems with your order they contact straight away to try and resolve the issue.
I will definately use them for the future.
To reply as a company, please log in to your business account.
Place your order before 1:00 PM (Monday to Friday) for items shown as "in-stock" and we guarantee to get them to you on the next working day. If we fail then you still get the order but don't pay a penny! - for full details and conditions - http://ow.ly/5w3Lu