Only ordered 4 items, but when the package arrived 6 days after order (not too bad considering it was a bank holiday weekend) only 3 of the items were in the package. Admittedly the missing item is only a pack of 5 replacement nano logs (50p), but regardless of value, a missing item is a missing item.
I immediately sent an email to the firstname.lastname@example.org but have yet to have any response or acknowledgement.
Doubtful I'd use them again as a supplier and currently wouldn't recommend them to others
I ordered a couple of containers and a trackable window cling (and a few other things) One of the pots was badly cracked due to it being poorly packaged and the window cling tracking number did not match the copy tag so I now have a useless trackable in my car. I did open a call with GeoTees and they have said it will be rectified in a few days so hopefully not all bad :)
The other products I got were very good quality, the order process was easy and the delivery was quick.
I ordered a achievement award for as a gift and specifically asked for the packaging to be plain so it could not be Identified by a member of the family, sadly GEOTESS was stamped on the postage label, so they instantly recognised the parcel.. so no surprise for them. Further more I received a refund for excess postage, which was very nice, but the invoice wasn't clear at all. It inferred a further charge to my credit card, on making an enquiry on this, I found the response to be rather sarcastic. I hope the company will review their credit invoice so they read correctly.
It was easy to do business - though when I left things too long, my basket kept being emptied - and what I had previously put in there wasn't readily accessible - I had to start the process again. The free postage was appealing - but having to spend £40 was a pain - it forced me to buy stuff that I didn't necessarily want at this stage - just to get the free postage! A quick delivery - too quick I wasn't expecting anything so soon - that I had to pick up my delivery from the post office. Thinking about it - the delivery date was never mentioned.