Getthelabel reviews

Getthelabel reviews

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6.2
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Shockingly poor customer service!!!

I have purchased a faulty item through them (a sports bra - even if fully adjusted the straps are too long and keep falling off the shoulders during exercise making it not fit for purpose and unusable). This was my first (and last) order with Get The Label. I have emailed them three times about this product and they have absolutely no interest in rectifying the problem or investigating the fault further. In fact their first reply wasn't even relevant indicating that the agents are trained to just dismiss any complaints or requests for refunds etc.
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Komplett defekter Artikel erhalten

Alle Knöpfe der bestellten Jacke waren amateurhaft mit einem weißen Faden (bei schwarzer Weste) angenäht, einer davon sogar an falscher Stelle. Ich habe daraufhin den Service gebeten, die Jacke auszutauschen und habe entsprechende Beweisfotos mitgeschickt. Ich bekam daraufhin die Antwort, daß die sogenannte Quality Control Abteilung nicht glaubt, daß ich ein "faulty item" erhalten habe. Damit stand ich als Lügner da. Aus meiner Sicht eine Unverschämtheit!
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had my review removed

The company sell aftermarket product in my opinion, 2 of my items had marks, 1 had a hole in it as if they were seconds, They replaced the items in question but no apology.
Getthelabel had my review here removed because I could not find my proof of purchase.
Found my receipt now!
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got no label

I ordered on 31st of january after seeing an email for there sale i was ten mins late getting my order in just after midnight when the sale ended ibwas charged 95 instead of 69 pounds i asked for this to be refunded they gave me 7 pound refund sent me no clothes and have since ignored my emails it is now 25 days later and im 88 pounds down without any garms
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Good prices, quick delivery, easy online ordering process

Useful service for stocking up on wardrobe essentials - I've purchased shirts, t-shirts & shorts mainly, I've been happy with the Duck and Cover products in particular. Prices are good - there are some fairly significant savings over RRP to be had - and delivery has always been fast. Recommended.
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Great clothes great price

Just received my order from Get The Label and I have two words...Absolutely fantastic. The clothes look great and are so unbelievably cheap. Their site is really easy to navigate round which makes the experience even better and there was even an offer for free next day delivery! I would recommend anybody to shop here.
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Fab labels at a great price

Just received my Christmas delivery and couldn't be happier! Honestly can't believe the value for money - the clothes look great and I know they will all be very happy with their pressies. For me the biggest bonus was the girls stuff - I was spoilt for choice.

Quick hassle free delivery to boot and I'm over the moon. A big tick for my Christmas shopping list and another one for GTL!
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Excellent - a must for cheap designer clothing

I was so pleased with all the purchases I made for the whole family and without sounding cliche I would honestly shop here over and over again!
The prices for discounted branded clothing are amazing and the customer service is also fantastic!
Fast, reliable delivery and even easy returns!
Excellent all round.
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If Carlsberg did TK Maxx

Great prices and easy to find what you are after, plus free delivery if you are happy to look for codes.

I still shop at TK Maxx as quite enjoy the hunt but if you know what labels you like but still want cheap prices then you're in luck. I'm a 'medium' with size 8 feet.. unlike other clearance stores they've always had my size!
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Cheap & cheerful

GETTHELABEL is a great site to find designer clothes at discount prices, the website is easy to use, quick & easy to pay, though delivery has been slow before...

Overall highly recommended! !
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Amazingly low prices and excellent speedy service

Brilliant website full of top brands at really good prices. Nice and cheap. I have used them for a while and will be using them again and again. I paid with PayPal and chose next day - and it arrived beautifully packaged the very next day. I highly recommend them.
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Great value for money!!!

Get The Label is great for those that want designer labels not at designer prices, my little boy is always kitted out in the latest Adidas or Lacoste trainers and my daugher loves all the Pineapple dance gear!!!
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Great first order experience

Everything arrived quickly, the order was 100% correct and the prices are great.
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Top dollar shop!

At first I was a little bit skeptical, about buying here. Was this site one of all the endles webshops, with good prices and products. But in the end you will be cheated or get some crappy products. But after a little searching on the web, and look on there facbook site.
I took the chance to make a order.
But before i order my product, I had a question about a product. So I contacted there support, and under a day later I got a answer from them. So now I was ready again to order, but unfortunately I ran into another problem, when I was filling my personal information into my order. So I contacted there support again, but this time it took a little more time to get a answer/help. But not so much, that I would stop making my order.
So after all worked out, I ordered my item... WOW! the shipping was fast, under 3 days later I got my items. I live in Denmark, so normal when I order stuff from UK, it takes about a week or more before I get my things from UK. So 3 days delivery is really nice.
So after this good experience, it will certainly not be my last order from them.

So if you buy from Get the label, you can look forward to:
- Great products
- Good prices
- Good customer service
- Fast delivery

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