Yes gifffgaff is cheap, but there is no one to solve problems. To start with, they have this stupid adult content block that block almost anything. To unblock, you need either an UK passport or an UK driving licence. I entered my UK driving licence number and after waiting for over 24 hours, the block is still not lifted. I contacted their customer "agent", which is best described as a cut-and-paste-monkey who just spilt the same nonsense over and over again. I have to wait 5 days for the block to be lifted? That is 1/6 of the month's internet I paid for and am not getting the full service. Instead of doing something about it right away, they just cut and paste some part of their terms and condition. Next time I want monkeys, I go to the zoo.