Hold the phone...
I have been with giff gaff now for about 2 years and love them. Sometimes there network goes down but so does everyones. They keep you informed with whats going on and work hard to rectify the problem. There goodybags are excellent value and the fact that giff gaff to giff gaff is free is amazing and 0808,0800 number etc. With giff gaff around i dont understand why people still have contract phone where they run up 100's of pounds worth of bills. There website is straight forward and easy to use, with loads of information and even a user customer forum where you can ask questions and get information. The goodybags are a month by month plan so no long tied in contracts or leaving fees; and you get rewarded for recommending other people. Amazing, well done giff gaff. Thank you