Giffgaff reviewed by

Usk, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Does not live up to promise - and can't get in touch!

Giffgaff sounds like it is a breath of fresh air in the mobile phone jungle. Having been savaged by Orange/EE I was hoping to find a reliable and customer friendly service - but so far so bad!
They were supposed to transfer my number but it did not go without a serious hitch so I cannot receive messages. I sent their "agent" two messages since you cannot phone them, it seems - and they promised to get back to me within 24 hours but so far I have had no response from them at all.
So my phone is in limbo - like all the other businesses in the mobile phone market they seem quick to take your cash but slow to provide any kind of customer service!
There may be a "community" of helpers out there (so they say) but I have yet to find any support for my service at all!
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Nihcaj found this review useful
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