Website was having a bad day, which was a little frustrating but can happen. I had to call the helpline and they were really good. But the delivery speed was outrageous, about 18 hours from order to delivery.
Will use again, and sale prices were good too.
I bought some shoes from the sale. Great price and postage was reasonable. However they did not fit so I had to post them back. Pretty galling to pay £10 postage on a pair of £28 shoes!!! For that reason I don't think I would order again, certainly not a pair of shoes anyway.
Recently purchased a shirt at glass boutique; tbh it was two shirts, unfortunately one got out of stock...so they emailed me being sorry and willing to do an exchange or a refund. The refund was really quick and they even lowered the shipping rate, so they did absolutely their best to satisfy me.
If you want to get a bargain fashionista wise? Try GB. Its a shop for cool kitty kats just like me and thee. Compare their Reigning Champ sales products with those of another fave shop of mine Foot Patrol and you'll see that great bargains are to be had at Glass Boutique. If I had any criticism of Glass Boutique, and I haven't really but just to balance this opinion out,it would be that I'd like more great new brands such as Nanamica,Monitaly and maybe some collaborations between designers.But by the by Glass Boutique is a great online shop that has got my seal of approval, and I'm sure after you've perused their goodies, your too.Well old pal time to wrap up this love letter to GB.Later.
I ordered an item (sweat shirt) on Monday evening, and received it (in France) 4 days after, on Friday morning in perfect condition.
I take time to write a review cause, except my satisfaction concerning what I said, the price of my item on glassboutique was very low compare to other websites (and I spent lot of time to look for the lower price).
Also shipping costs for France was reasonable.
ps: sorry for the approx. english... am french
Jeg modtog tøjet i totalt dårlig stand. Jeg har skrevet til dem, og de har svaret, men det er rigtig irriterende at jeg skal til at finde tid til det her. Jeg har ikke tid til at pakke pakker ind og sende retur og vente på at pengene kommer ind på mit kort, og derfor vil jeg hellere være foruden, og så bare miste de penge som nederdelen jeg købte nu har kostet. Men man har en vis forventning om at tøjet kommer i ordentlig stand fra start, og det er grunden til 1 stjerne.
I do all my shopping on-line. I have a feeling this is more a bricks and mortar shop than an on-line business. I called to enquire on the refund process (as it was unclear from the paperwork), the assistant initially said that they would refund me postage (Note: it says 'full refund' on the website) but when she found out that I was returning because it did not suit me, I was advised that I had to pay for the postage. Look elsewhere if you want to shop for fashion online - Matches, Netaporter, My wardrobe etc.
Excellent delivery and turnaround on my returned goods. Will return.
Easy to deal with and prompt action upon receipt of payment
Good delivered (internationally) in quick time and in excellent condition.
Shipping charges are reasonable and according to what the national postal service is charging, no markup or whatsoever
As ever Glass Boutique are exemplary in their customer service, with a personal approach that is so lacking with online retailers. Can't wait to actually visit the shop one day!
I combined my purchase at Glass Boutique with one on their E-Bay account. The people I talked to were quick to respond my questions about the items and were very helpful. My package was send the same day I ordered the items and the package arrived two days before expected! Not the last time I'm ordering things from Glass Boutique.
Great prices in the sale, plus they had a 20% discount code.
Quick delivery, and nicely packaged.
1 item I was sent was the wrong size, but this was dealt with swiftly and very professionally - a sign of a good company imo.
I was buy a bag in Glass Boutique. They had offer and cheaply postage charge .got my order 7 day only by air mail . I live in Hong Kong
Thank you so much
I can't buy as many clothes as I would like to these days, but GB have some quality gear at a great price. Prompt delivery and lovely unpretentious people when I've spoken to them. Recommended.
If you're looking for something nice, ask it to glassboutique.
Reliable company with great sale prices, delivery turn arounds and customer service.
I couldn't find this shirt anywhere but I found it on Glass Boutique. Having not heard of the company before I had my reservations about buying from them online. I took the chance however and my shirt arrived a couple of days later, beautifully packaged and ready for my party. Thanks
Ordered a YMC shirt which Royal Mail failed to deliver. I contacted Glass Boutique who would usually send a replacement but could not as there was none of the same on stock. So instead they sent me a YMC shirt (more expensive) for no extra.
I didn't even realise you existed until I was so desperate for a pair of Sessun trousers that I searched them on Google and you appeared with them in stock. I called immediately and i was dealt with in a friendly manner. I even got a couple of call-backs to make sure I got what i needed. You are very flexible and helpful. And Free Delivery for over £40 makes me smile. Thanks Glass Boutique!
Love the YMC reverse leopard print light summer parka: such an original change from the usual camouflage. Excellent customer service from Glass Boutique - just what decent Internet fashion shopping should be like. Satisfied customer indeed!
Lovely top, really good quality item. My size was unavailable however you contacted me straight away and offered an alternative size, which was great, parcel was also sent out straight away so that I could receive it in time for my holiday. All round good experience. Thank you
Excellent customer service along with super-speedy delivery free of charge with purchase over £40. Extremely happy with my purchase and can highly recommend to everybody! Thanks
Great brands and offers. Fast delivery and a friendly service.
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