This was the first time I have used Global Bikes servicing department and I was very impressed. I was having problems with my gears and was told that it could potentially be the cassette. the next day after proper inspection it turned out to be a much cheaper cable replacement. I was extremely impressed, I have little trust in tradespeople in general and half expected the cassette to be changed regardless as my expectation had been set. Not only was the repair very well priced but it fixed the problem perfectly. I would definitely recommend Global Bike to anyone and will definitely be using them myself again. I sound like I have shares in them... I don't btw!
Purchased my new LOOK 675, I had all the help & advice required to enable me to select the correct wheels, pedals etc.
The team really do know how to make a customer feel valued. Hence I travelled away from my local cycle dealers. As customer service means a lot.
I also expect the after sales service to be equally as good. Thanks to Dave & the team, LOOKing forward to some nice weather to have a ride over & a coffee.
Ordered some parts online which turned out to be out of stock in the end even though web site said they were but recieved a helpfull phone call and refund very quickly, great customer service, one star deducted for the naughty stock checker, lol.
I have owned a number of electric bikes from different retailers and consider Global Bike to be the best company I have dealt with by a considerable margin. I was particularly impressed by the care that was taken to pack my bike and the very strong case it was delivered in. I love my sturdy A2B Edge and would not swap it for any other folding bike currently available on the market. Super-fast delivery. Perfection!
I needed a new Buff and was after one off the hoodie Buffs. I looked all over to get the best price once I knew which colour etc. I wanted and Global Bike came out on top. I didn't know the company so was a bit apprehensive, but they seemed to get good reviews.
I made the order and immediately got a confirmation by email which gave me more confidence in them. Further to that, right through the process Global Bike sent me updates as to the status of the order. Two days later the Buff arrived, well packaged and delivered by a courier.
I can't fault the website, service or delivery from this company and have no hesitation in recommending them.
I found this company by chance - it's not somewhere being a 54 year old "mature" woman - I would normally look to buy a present. I'm so glad I did because I got exactly what I wanted. I received excellent service when I phoned a couple of days after placing my order to ask if a problem with Paypal had affected my order, it hadn't, and the item arrived really quickly, it was well-packed and just as I expected it to be from the photo on the website.
I was going to purchase my new bike online until I came across Global Bikes on the Internet. Glad I did as I would have ordered the wrong frame size; I was able to test various bikes and sizes before purchasing. All the staff have an excellent knowledge and are extremely friendly will defiantly be using them again
I had problem wifh my bike brakes I could not sort, put bike into Global for brake service it came back better than when the bike was new. At the same time I ordered new wheels, the deal including wheels, complete brake overhaul, and new cassete was absolutely superb
I pre ordered a felt AR 2 road bike, it was 2 months late (FELTS FAULT), Global were doing all they could at the time. the result being that I now have the bike and am more than happy with it. Global took it upon themselves to take the rap for the delay, needless to say I will be buying my future bikes accessories from there .
My son was so in love with his Felt Q20 that I was trying to find a Q24 to replace it for his birthday - what a mission but solved by global bike :) delivered quickly and option to leave with neighbour which is great when your working hard to pay for expensive birthday presents ;)
The goods that we recived was very good
Have purchased the same shorts elsewhere in the past so knew the product was good. This price was the best I've seen and with free shipping as well, a real bargain. Great turn around. I'm very happy with the purchase.
Everything was great except the place was freezing!! I suppose it was snowing outside!
Got exactly what I wanted, first class delivery, was able to pay using paypal which always helps I find it safer and more secure, would use the company again and would recommend to a friend
After several bad experiences with other Cheshire based bike shops. I gave Global Bike a try and have never looked back.
They are efficient, well stocked, knowledgable and very competitive on price (often cheaper than Wiggle and CRC) and are a top bunch to boot!
The team there have a great mix of experience and race competitively in all cycle walks of life i.e. xc mtg, DH, Freeride, road, time trial etc.
I now buy all my gear from Global and have any repairs i cant do/ haven't got the time to do carried out by their excellent mechanics.
I would have no reservations in recommending Global bike to anyone, beginner or pro, in any cycling genre.
Being away from mtb for almost 10 years I was anti clueless to the new bikes of the work but the lads at Global were very helpfull and guided me through a few options to suit what I wanted to do in mtb. I ended up purchasing the Commencal romones al2 and the lads have kept me in the loop with what is going on, so just waiting to pick up now and looking forward to another visit to in my opinion the best bike shop in my area and will be defiantly buying from the team again.
Paul (Eddie) Edwards
A very happy customer despite the snow.
bought a ghost rt actinum 5700 at a great price.the service and advice i received was first class. only place i know of that you can test the bikes out side.the only place i will buy from in the future.very satisfied customer, cheers
Such a reliable and good company. All emails were responded to withing in the hour either by phone or email. Very satisfied.
My bike turned up with a punctured wheel, I emailed Global Bikes and they got back to me instantly telling me that they would send a new inner tube in the post.
Keep it up guys!
Global Bike originally sent me incorrect shoes due to miscommunication and when I contacted them and explained exactly what I needed, they offered to send out the shoes and cleats attached and I recieved them the following day.
It was not their fault but people in David Lloyd gym did not know what spin shoes or cleats I needed.
Thank you for your help
I made my first purchase last wednesday and needed the item ASAP, I asked on the checkout page to see if it could be delivered for Friday. The item came Thursday which was a bonus and I had an email confirming I would have it by Friday which was a nice personal touch. I will be using global bike in the future!
Great quality item and it arrived in only a few days. I would defiantly shop with Global Bike again.
Really happy best price and great service. Phoned shop and staff really friendly and helpful would certainly use them again!
We were looking for a bike for my 4 and a half year old daughter who taught herself to ride without stabilisers 6 months earlier. The difficulty a this age is the choice of bikes and the amount of use the child will then get out of it. But I was pleased with the advice we got from the staff and the choice we eventually made. We were encouraged to try the bikes as many times as we wanted and even had a bike built for us to try. Also my daughter is very happy with the new purchase and this is what matters most. Thank You Global Bike.
Great company. Purchased a bike case from them. The case was a good price, beating other online for a hard to get hold of item. Their communication was very good answering any questions I had quickly and the product arrived promptly.
I couldn't ask for anything more from a shop
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