globaldoor.co.uk reviews

globaldoor.co.uk reviews

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Review by confirmed purchaser

Excellent, minor problem with high of my old doorway solved to my satisfaction

My old doorway was 100mm too high for the maximum size of the composite door range. Solved to my satisfaction with a wood infill sized to blend with the surrounding render. Very pleased with how it looks and the firms willingness to find a solution to my satisfaction. Install team fitted door in three hours, very pleased with the product and my dealings with Global Door.
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Review by confirmed purchaser

Excellent prompt service Quality product

Very impressed with the product, looks great.All door furniture well finished . Would recommend
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Review by confirmed purchaser

good quick service

ordered it on friday and it was delivered on thursday good quality
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Review by confirmed purchaser

Good value solid door

I have fitted a few of these doors although this was not the easiest to glaze. Once you know how to fit beads it would be a lot quicker installation. Generally very good value for the money though and I would use them again
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Review by confirmed purchaser

Excellent product and excellent price .

Recommended by a friend .. Fully lived up to that endorsement. Helpful , easy to order, competitive price , and no pushy sales crucially!
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Great Service

From the easy to follow web site, to the professional site survey and installation I would not hesitate to use Global Door again, or recommend them to anyone else. Great service, thank you
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Review by confirmed purchaser

Excellent service at a great price

It is such a pleasure to find a company nowadays who has actually got their service to their customers properly worked out. From the initial contact on the web page, which is well laid out and easy to use, through the initial telephone contact to confirm the order, the process of surveying to the final figment of the door. Everything was carried out promptly and efficiently. When you consider that the door was supplied and fitted in a third of the time and at at least half the price quoted by various other well known companies, what is there not to like?
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Review by confirmed purchaser

FAULTLESS AND HIGHLY RECOMMENDED!

IT WAS SO EASY TO DESIGN MY DOOR ONLINE,ONE PHONE CALL WAS ALL IT TOOK TO GO AHEAD WITH THE CHOSEN DOOR.I WAS GIVEN AN INSTALLATION DATE AND THE STAFF FROM MARTINDALES WERE AMAZING,TALKED ME THROUGH AND EXPLAINED EVERY DETAIL RELATING TO THE CHOSEN DOOR,NO MESS WAS LEFT AND WAS THRILLED WITH THE QUALITY AND PRICE,IT WAS A PLEASURE DOING BUSINESS WITH GLOBAL DOORS AND [EXTERNAL LINK] AND WOULD RECOMMEND TO ANYONE,ESPECIALLY WHEN YOU RECEIVE A CERTIFICATE FOR 10 YEAR WARRANTY WHICH GIVES YOU PEACE OF MIND!
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Review by confirmed purchaser

Quick, Efficient & Installed - Looks Great!!!

I chose Global Door after visiting local showroom's and competitors but for price and design Global Door were exactly what I was after, I was a bit dubious about ordering a door from the internet, however the process was simple, quick, efficient and installed within 2 weeks, the door looks great and I am very pleased.
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Review by confirmed purchaser

Good looking door but poor fit and usability

I ordered the door end December/early January (aware it was new year) but felt the time taken to arrange a property visit to then door fitting could have been quicker. The engineers who fitted the door were top lads and very professional. My main complaint is operationally how the door functions. After the original fitting we were unable to lock the door (my wife was outside in the cold for 45minutes trying to lock it. With having broken her hip 4 months ago and currently being on crutches not a great start). It was almost impossible to lock the door - we were worried it might break at times. I am unsure if it's because the door had dropped or if it just hasn't been build right internally. The fitters came out a few days after I had called to notify (not so swift a response) which wasn't great considering it was a rather big issue for us but they stated they were busy at the time. They attended to the door and since it has improved but we are still experiencing issues with it. For a new door that is actually really good looking it's a pain in the arse to lock either internally or externally. Would be great if we could have a door that does as it should and was easy enough to use. Will be contacting again soon if the situation doesn't improve as at present I am less than happy with the product.
www.globaldoor.co.uk

Reply from www.globaldoor.co.uk

Dear Stephen,

We are sorry to hear you have not been completely satisfied with your order. This door was ordered on 2nd January online, before our office staff returned to work on the 6th. The installation took place 3 weeks later on the 28th, admittedly sometimes this can be quicker but doors with top lights do take longer to order unfortunately. Also, as you can appreciate this is an extremely busy month for us.

We have visited and made an adjustment to the hinges, this is often required once a door is installed as the door has a settling in period. This is especially common on older/period properties. We did come out the same week the fault was reported, which we feel is acceptable. Had the door been inoperable or a security risk an engineer would have been with you the same day.

Our engineer has tested the door before leaving and confirmed it was operating correctly, but if you feel there is still an issue please contact our customer services department, and we will be happy to have another look for you.
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Review by confirmed purchaser

Globel doors for out of this world quality.

There are full published details of these doors. What it states is true. A good strong solid door while maintaining its good looks and all back by a great guarantee. What more do you want !!
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Review by confirmed purchaser

A great service once again

This is the 2nd time I've used Global doors and I can't fault them
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Review by confirmed purchaser

Good quality doors good service.

This is the second door I have purchased. The first did not have a letter box even though someone rang me to check the order it was probably my fault but might have been useful to mention it. The second door had installation instructions that were missing from the first. All said though good service fast delivery no real concerns.Would use again without hesitation
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Review by confirmed purchaser

Nice looking door installed efficiently.

I initially looked at Global doors and a few of it's competitors. Global doors came out one of the cheapest options which I'm always wary of. After corresponding with their sales team on various aspects of the door, especially security, I purchased the door. I couldn't see what was offered by their local competitors that made them much more expensive.
The website for selecting the doors is straight forward and slick. Dealing with the installers was professional and the two young guys who installed it were polite, cheerful and helpful.
I also generally take more notice of negative comments. The only negative issue I've found is the internal letter box flap is a bit stiff and the postman doesn't always push the mail through the letter box leaving it sticking out. I've currently got the flap stuck fully open using a bit of tape but I intend on working on it to loosen it up
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Review by confirmed purchaser

First Class from Start to Finish

Fantastic service from start to finish. Chose to order through Global Doors despite my neighbour (who sells doors!) advising I should go for a local service. Saved a decent amount of money and couldn't be happier with the end result. Both Global Doors and their sub-contracted fitters were first class and I have no hesitation in recommending them. Keep up the good work.
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Review by confirmed purchaser

"Love Love Love my Door"!

From buying on line, to fitting and payment, was very easy and all went very smoothly. The young man who fitted the door was very pleasant and professional. Designing my door online and not seeing it in the flesh made me slightly wary. I didn,t need to worry as it looks exactly as it did in the picture online. I would recommend this company to anyone.
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Review by confirmed purchaser

An open and shut case. (globaldoor)

I ordered my new door on the Friday and it was delivered by the following Thursday.All contacts with Globaldoor were good and I am very pleased with the door. I chose the D.I.Y option and my son in law fitted the door without any problems. I would certainly recommend this company.
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Review by confirmed purchaser

Closed the door on another success.

From start to finish a painless and overall good experience. Fitted myself and could not have asked for better service delivered when promised never slow in responding to help requests. All in all A1.
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Review by confirmed purchaser

Pleasant and trouble free transaction. Fine quality merchandise. Highly recommended.

Very easy and pleasant transaction. The web site was user friendly and the order details readily achieved with prompt follow-up confirmation. There were minimal delays between ordering, measuring . and installation, the latter being speedily done to my satisfaction. The door quality is excellent. Perhaps not the cheapest but probably the best.

Global Door Details

Founding DGCOS Member

An online company you can trust, Global Door are a founding member of the DGCOS scheme

Installed in 7-10 working days

Receive your home survey in 48 hours and have your new front door fitted within 10 working days guaranteed

No salesmen or hidden extras

Our prices are completely transparant - the price on the website is the price you pay guaranteed. There are no additional costs after your survey!

10 year guarantee

We give a 10 year product guarantee & 5 year installation guarantee - unrivalled by any other online company

Police Approved

Secured by Design locking systems as standard - approved by both the Police & leading insurance companies

About Global Door

Global Door is one of the UK's leading suppliers of composite doors. We are also one of the first online companies to offer a nationwide installation service.
 
Global Door can also deliver supply only composite doors to site in just 3 working days. Delivery is free of charge to anywhere in the UK.
 
We offer a high security product that meets all leading accreditations, including PAS23/24, Kitemark and Secured by Design. We a huge range of colour and glass options available, with over 16 billion design choices to choose from.
 
We are also a DGCOS founding member, and every installation comes with a DGCOS peace of mind pack and 5 year installation guarantee as standard.
 
Global Door, an online company you can trust.

Visit globaldoor.co.uk

Contact information

Call us on: 0800 56 77 406
We live here: The Innovation Centre
TS25 5TG Hartlepool
United Kingdom

Category

globaldoor.co.uk is ranked 24 out of 87 in the category

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