Reply from Global Eyeglasses
[REPLY]
- Reviews (656)
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- Desi Nisbett
- Louisville, US
- 1 Review
Definitely Worth The Cost
I took a huge risk ordering my glasses online, but I was able to upload my picture and see which frames looked the best for my face. My prescription is perfect and I can see everything, which is what I had a difficult time with in my readers. I get so many compliments on my frames. I would definitely purchase from this company again.
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- Deborah Grayer
- New York, US
- 1 Review
absolutely fablous!!!!
it takes about 10 days but so what for the money you save and the quality of the product it is worth it and the customer service is on point.. have recommended this site to others..
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- Angela Martin
- 1 Review
Great place to purchase glasses
I will definitely buy glasses here again. My prescription was filled properly and they look great. The glasses are really nice and lightweight and I can see clearly. The process was very simplistic and fast, I really enjoyed the online method of measuring the pupil distance, and I used it.
Overall, it was a great experience to only pay 132, instead of, 500 for a pair of glasses.
Thank you
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- Patty Shaffer
- Meyersdale, US
- 1 Review
The worst place you could get glasses.
I ordered 2 pair of sunglasses and one regular. It took FOREVER to get them , I had to keep calling to see where they were, GOT the run around everytime I called. When i finally got them each sent separately , spaced out between 3 weeks THEY were awfull, I could have went to a dollar store and did better, The 2 sunglasses were suppose to be the same, WELL one was so dark you couldnt even see your lighted speedometer in the car. As far as prescription I dont think there was an ounce of it in any of them. I called them about all of this several times and was told you just need to get use to them. I said i wanted to return them and they wanted me to take a picture of them and send it to them...... WHATS UP WITH THAT???? I now a a case filed with pay pal against them, it has been over a week and global did not respond to pay pal. DON't BUY ANYTHING FROM GLOBAL EYEGLASSES!!!
- Charles Wilcox
- 2 Reviews
Awful
My experience was awful. The prescription sun glasses I received had the wrong prescription and were very heavy, not the high index lens that I ordered. I returned the glasses for credit (after countless phone calls). Globaleyeglasses could not return the credit to my credit card for some reason. Instead they sent a check after many phone calls and emails. I deposited the check and Bank America has now returned the check for insufficient funds and charged me a fee for the bounced check. Therefore, I cannot recommend Globaleyeglasses and am sorry I tried them.
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- Kari Murphy
- Saint Cloud, US
- 1 Review
I will be ordering again, and again, and again!
I wasn't quite sure what to expect when I ordered online, since I wasn't able to try on my glasses before ordering them, but I am very happy with what I got! It took longer to receive my order than I had anticipated, but I certainly don't want to complain - I got two pair of glasses for $26 (including shipping) and they look great on me! I want to order more just so I can swap back and forth. (And so I have some backups if my toddler decides to play with them again...) I'm telling my friends to order here!
- Larry Edwards
- 1 Review
My global eyeglasses are better than I had before.
Even though it took a while to receive my glasses, normal wait time, it was worth the wait. I guess I could have gone to my local eyewear store but would have paid a lot more. I would recommend Global Eyeglasses to anyone.
- Andrew Andersen
- 1 Review
good glasses
good glasses but very slow on the shipping. They did not get me my glasses when they said they would.
- William M Moore
- 1 Review
Excellent eyeglasses and quick service
I am very happy with my new eyeglasses. They were delivered very quickly. I liked the ability to determine the dimensions. This information is not available at local stores.
- CustomerJAD
- 1 Review
Nice Glasses!
Great Selection! Glasses came in a few weeks. I felt glasses didn't look right and they had no problems accepting a return. Would definitely do business again.
- FRANK PELEGRINO
- 1 Review
good customer service
I WAS DISAPPOINTED THAT I COULD NOT GLASSES TO FIT MY FACE THE WAY I WANTED,BUT THE CUSTOMER SERVICE I RECEIVED FRO MARK WAS GREAT
AND I AM JUST WAITING FOR MY REFUND.I MIGHT TRY TO DO BUSINESS AGAIN SOME DAY WITH GLOBAL EYEGLASSES.
- Sylvie Garant
- 1 Review
Not very good
I received my eyeglasses 3 weeks ago. Since I received it, I wrote 3 times to learn how do I do to return it and have a reimbursement. I bough a computer lenses. I can't read anything with these eyeglasses.
I already use the computer glasses and It is better than yours.
I always wait for a response.
- Elizabeth Browning
- 1 Review
Very happy with my new glasses.
My first experience with Global Eyeglasses was a very positive one. Great quality frames, accurate prescription lenses, fast service and fabulous pricing! Five stars all the way around.
- Kay Baugher
- 1 Review
It was better than expected!
Great job done quickly. I will use again.
- Melanie Bloom
- 1 Review
I am very happy with my glasses and the price kept me out of Empire Vision thankfully.
I would recommend this company to anyone seeking glasses at a reasonable cost. It took about two weeks for delivery but was worth the wait.
- Steven Emmick
- 1 Review
Surprisingly nice for the price
I have ordered glasses online before, and haven't always been thrilled with the results. In fact, this is the first time I am! For the money, these glasses are just about perfect. They fit great, the prescription is spot on perfect too.
- Steven House
- 1 Review
quality eyeglasses at fair price
THIS WAS MY SECOND PAIR OF GLASSES PURCHASED FROM GLOBALEYEGLASSES.COM I am satisfied with the glasses and would have told friends about the web site.
- Paul Kaufmann
- 1 Review
Helpful service.
The glasses were not what I expected (the polarized lenses were much darker than expected--a mistake on both sides)..Global listened to me ( a rarity in many cyber transactions), applied my purchase amount to another pair of glasses (which were just right), and forwarded the remaining amount to my Pay Pal account. The Global rep. was a great and patient listener. Would definitely work with them again.
- Scott Carlin
- 1 Review
excellent pricing, quick turnaround and better product that expected
I looked around to different websites for glasses and saw these. I figured i would go for it as long as the price was right. The price was reasonable and the turnaround was quick. The one compalint that I have is that I was notified the glasses had been shipped after I had received them.
- AJ in Minnesota
- 1 Review
Excellent Value !!
Needed just simple sunglasses to play golf but did not want to pay 200 just for the distance prescription.. got two nice pairs for 20 !! only 6 shipping. Perfect.
- Ebony Buckle
- 1 Review
Great prices, fast delivery!!! Awesome!!!
Amazing prices, good quality and fast shipping!! I would and will recommend this seller to everyone!
- Katy Campbell
- 1 Review
Worst customer service I've ever had
I am appalled at the way I was treated by this company. I originally ordered prescription sunglasses for this site. When they arrived, they were the wrong ones. It turned out that they had mistakenly shipped mine to another customer and theirs to me. I immediately received a garbled email and phone call asking if I had the wrong pair of glasses. Okay, sometimes companies make mistakes. However, the company then sent me several very rude demanding emails asking me to package the glasses up, send them back, and somehow include the receipt for the shipping so they could refund me my money. I let them know this was not convenient for me, as I work during all hours the post office was open except for Saturdays. This interaction took place on a Monday and I heard nothing from the company. On Thursday and Friday I then received a shipping label and a subsequent pushy and rude email asking me to send it out right away. I hadn't even gotten the original email with the shipping code yet as they sent it in the early hours of the morning. All in all, I've never had such terrible customer service, or rude obnoxious emails from a company. I will never shop here again.
- Michael Rada
- 1 Review
AMAZING GLASSES GREAT SERICE GREAT PRICES
Shipping time info and information leaves a lot to be desired but just know that when your glasses do finally get there you will be thrilled just dont be in a rush, when they say stuff is shipping its not really so its about three weeks from order to door dont watch e-mails they dont matter but the service is good, if you have a prblem they are great and the glasses are amazing. I have bought twice already and going back for more.
- Gary Beckwith
- 1 Review
Excellant service and product
Really like the glasses I chose, the price and the quick service. Unlike other companies, these guys cut my script all the way to the outside edge of the lens, not just down the middle. I'll be back.
- eduardo magpayo
- 1 Review
good service and fast shipping
they have good service and fast shipping
- Peter Steinberg
- 1 Review
A long wait, but adequate glasses.
It took close to a month to receive the eyeglasses and that is simply too long. The mailing process is particularly flawed. The eyeglasses themselves appear to be what was expected.
- James L Wolynetz
- 1 Review
great pair of glasses...shipping stinked...Jennelyn Lopez was a great help in walking me through the finnal order...may order another pair
advised other people of this site
- Jan K
- 1 Review
Great sunglasses, great price!
This is the first time I've ordered glasses online. I wasn't sure what to expect and I ordered two pair, one from Global Eyeglasses and one from another company. My sunglasses from Global are my favorite of the two pair, they fit well, look decent and the prescription seems to be accurate. Next on my list of purchases is a pair of bifocals, I wasn't ready to invest in them the first time I ordered, but now that I'm comfortable with online eyeglass purchases I'm going to give it a shot and Global Eyeglasses will be my company of choice.
- D.Gibson
- 1 Review
Great job!
Global Eyeglasses bent over backwards to get my glasses to me in a timely manner and they got them to me quicker than I thought they would. I will order sunglasses next and a back up pair for my son. I have already recommended them to several of my friends. Great experience!!!
- Tori Nunn
- 1 Review
Wonderful online business
Especially enjoyed the ability to see how I would look in the glasses before I bought them. In a vision store I can't even SEE how I look in the glasses because I can't see without my prescription. The choices in frames was wonderful. The accuracy in the measurements and how they matched my prescription was extremely accurate. Not to mention the great price and you can pick exactly what coatings you want instead of being stuck with a "package deal" at a vision store. Overall, I will use this company every time I need new glasses or sunglasses. Thanks Global Eyeglasses!
- Ruth Heath
- 1 Review
Nice selection of frames and spot on Rx
If you have a new Prescription from an Optometrist and need to order glasses I would highly recommend Global Eyeglasses to supply them.
They have a nice variety of frames for both regular glasses and sunglasses and are spot on with the Rx requirements.
I have purchased 4 pair so far for my wife and I and we are very pleased
- FRANK KNUTSON
- 1 Review
I made a mistake and do not know how to handle it.
I have a prescription that I've been using then on my last order for some reason I had to re-enter that prescription. I made a mistake on the numbers on the prescription on my last pair of glasses and cannot use the ones I received. It is very extremely blurry.
I don't know if I should mail them back and pay for a new prescription or just suffer the loss and learn from my mistake.
- Mary Lanoue
- 1 Review
Best online glasses for the price
I ordered my RX sunglasses from Global and they are just perfect.
Don't worry about ordering from this company.
- Sarah Patrick
- 1 Review
Shipped my prescription sunglasses in a very small case.
Long story short. Ordered prescription sunglasses and took over 2 weeks to arrive. When they did finally come, they were shipped in a case that was way too small for the frame...it wouldn't even close around them. The hinges were very loose because of being squished in the case. I contacted customer service and they requested pictures..I gladly emailed 3 of them. The response was "We suggest getting them fixed at your local optometrist, and the glasses are loose because you ordered a frame that is too large for you." Helllooo??! 1) I shouldn't have to have my NEW glasses fixed because of your error. 2) I am a plus sized woman with a huge head. I need big frames, especially for sunglasses! If these are loose on MY head...then they won't fit anyone. Period. And they are only loose because you carelessly shipped them in a tiny case!
I won't ever purchace from this company again. The hoops you have to jump through to return something is ridiculous, and they don't even pay return shipping! Steer clear my friends.
- Mike Wesnak
- 1 Review
glasses were a 100% match to that which was expected
Order was received in the stated time frame. Product matched the specs. Perfectly happy with the results and would order from them again.
- Vanessa Castro
- 1 Review
Amazing service with fast shipping.
I loved how quick and easy it was to order. The glasses that came in were everything I hoped they would be and more. The glasses do not feel cheap. I will be ordering from again when I need replacing.
- Jack
- 1 Review
Will never order from this store again
The frame I got was heavy, stiff, and rusted. I paid the shipping cost to send the item back and they refunded me the amount subtracting their shipping cost. I'll never order from this store again.
- Trin
- 1 Review
Good Quality for a Low Price!
I received a nice pair of prescription glasses for a fraction of the price it costs at a retail eyeglass company! I have told several people about Global Eyeglasses! I plan to get another pair of glasses in the near future.
- Charles Corman
- 1 Review
Best thing I've done in a long time...
Great quality, fit and of course the price!!
- Mohana Kanithi
- 1 Review
I am happy with the product I got and the people are very helpful.
I am happy with the product I got and the people are very helpful.
