Purchased these for our school Disco the children always find glow sticks popular and nearly always sell out completely, love the value for money when buying in bulk allows this saving to be passed onto the children. will buy again, PTFA
This company failed to get a large order delivered to us and let 2000 children down at a charity event.
To be fair, their courier company failed to deliver although had all week to get right. The girls working at Glowsticks were ineffectual and did not know how to resolve it. Lack of any management at the time was a major factor. Moreso, there was no follow up or apologies until we chased them and even some time later, still no answers as to what happened which is incredulous.
You have to be really very careful with online ordering, you just do not know who you are dealing with.
Excellent product; very prompt delivery; great value
We use glowsticks on bonfire night for the toddlers they are safer than sparklers, but the lowsticks really come into their own when we have a power cut. I also put then in the car in case of emergencies. Tried a new product this time round glowstick straws children loved them but saving the rest for Christmas.
Ordered from Glowsticks for a school disco having had previous bad experience when we bought cheap glowbands from Ebay - but we still had two bands split and ooze liquid - we checked for bite marks as that is unacceptable use but the plastic wasn't bitten, it had split.
I have used www.glowstick.co.uk for a good number of years now. They provide fantastic products for our Christmas lights switch on fireworks display. The kids love the glow glasses and bunny ears. The online ordering has never been a problem and any time I have had to call them for an enquiry they have been very helpful. I hope to be using glowstick.co.uk for a many more years.
A very good product. I would definitely recommend to a friend! Thank you for super fast and reliable delivery too!
the butterflies were tiny compared to competitors ones we ordered last year, so we had some disappointed customers and we should have checked more carefully (and price difference did not reflect the size difference)
When the package arrived next day - v. good! - the outer box was burst although it wasn't noticed by the person who signed for it. However the contents were intact and correct in numbers. So, only one plea, please use a little more tape or a stronger box. This isn't a complaint - company was fine to deal with, no hassle ordering and as I say, very prompt delivery even on standard (1-3 days) cost. Thank you.
Brilliant. Really pleased with the goods and after sales service.
Have used glow sticks for a number of year and have never had a problem. The website is easy to use and I have always received the goods in the time specified. They have a wide range of products at reasonable prices and will continue to use them in the future.
Great value for money - fantastic as party favours!
I bought £600 worth of glow products to sell at our Fireworks night. Unfortunately quite a lot of the product did not work and had to be binned. 5 of the big glow balls burst and at least 20 of the bunny ears never got going; plus lots of the swords were discarded because they failed to work. This is very disappointing as it impacts on the profit we make for the school. I seemed to be constantly having products returned by disgruntled punters.
The problem with glow products is that you are selling them in the dark and usually outside in the cold and rain which when you have a lot of product not working makes it even more miserable.
The lady on the phone was very helpful. Prices were competitive and was shocked to find that the items came the next day, even though I did not order until the afternoon. About 5 out of about 130 failed,
~Helpful staff on the phone took me through the website choosing the items best suited for my occasion. Will definitely revisit.
Having ordered from Glowsticks on numerous occasions and for various items,
I have always found this company gives an excellent service however large or small the order. The products are always of good quality and very reasonably priced. I will continue to use Glowsticks in the future.
Great service we have used this company for several years without a hitch
On-line ordering process was simple and straightforward and the order, when I collected it from Wincanton, was as requested and in good condition. However, since we are occasionally out during the day, I had requested that, in the event of our not being in, the package be left with neighbours. This information failed to get to Royal Mail, however, as a result of which I was obliged to make a special journey to the Wincanton sorting office (a round trip of about an hour) to collect the package. This would certainly not stop me using "glowsticks.co.uk" again but was a definite irritation.
The site was very easy to use & navigate. The ordering was easy and simple.
I order the glowsticks on a Monday for a party the following Saturday, paid 2-3 days delivery charge but they didn't turn up until the following Monday. I did call and they said they'd been dispatched on the Tuesday so not sure who's at fault here, Glowsticks.co.uk or Royal Mail. Either way, I had to go out and buy some more for my party. When they finally turned up though, the glowsticks were great quality and the glow lasted much longer than the 6 hours it says on the packet.
BOUGHT ALL MY ITEMS TO PARTICIPATE IN A SPONSORSED WALK AND ALTHOUGH THE WEATHER WAS BLUSTERY AND WET ALL THE ITEMS BROUGHT A FUN ELEMENT TO THE EVENING.
WITH SPEEDY DELIVERY AND WELL PACKAGED ITEMS, AWESOME SELECTION AND PRETTY REASONABLE PRICES I WILL CERTAINLY BE SAVING THIS COMPANY TO MY FAVOURITES FOR FUTURE PURCHASES.
PEOPLE WERE IMPRESSED WITH MY ITEMS AND I HAVE ALREADY RECOMMENDED THIS SITE TO QUITE A FEW.
I found this company after researching a few companies and found their service to be excellent. I was worried that I had run out of time for delivery but the items were with me almost by return of post. Thanks
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