We ordered a desk recently after reading all the good reviews about the company. Unfortunately the desk did not arrive. When I chased the company initially they were very helpful and indicated they would send another once they'd established what had happened. Turns out our address had been inputted incorrectly at the courier, another desk could not be sourced and they refunded our money. However, I had a very difficult time dealing with the company during this process - staff members were ill, on training courses, in meetings. Phone calls were not returned. Finally after 4 days I spoke to someone sensible who refunded the money promptly. Could have been a bad week for them but I won't be ordering again.
First found Go Buy Direct on Ebay as they were selling the item I wanted at a much cheaper price than on John Lewis. Used the contact details on Ebay to get in touch and then made a purchase directly on the Go Buy Direct website. A hassle free transaction and would definitely use again, great customer service too.
was a bit sceptical at first about the site but had a look just to make sure I wasn't gonna miss out on a bargain . I browsed the site to find what i was looking for and it was cheaper than ebay and with free delivery , there had to be a catch . I registered as a new customer had read other customers reviews , all looked promising so i took the plunge and ordered my tv stand , payed my money through paypal which is another reason i decided on this particular site to shop on as it is very easy and safe to pay using paypal , then i just waited for the delivery , thinking that since it was free delivery it will take at least a week . i ordered my item in the middle of a bank holiday but low and behold it arrived 2 working days later , that is a very good service indeed . I wasn't disappointed with my goods either , all delivered safely and just a described on the site . I am thoroughly satisfied with my experience and would definitely recommend this company to others .... a true 5 star service ***** well done all at GO BUY DIRECT
Easy peasy making an order through GO BUY DIRECT - the choice of product, the information on every product, delivery choices, the competitive prices from order to delivery to aftercare. Part of my order did not arrive but was redirected the following day and received that evening. I would definitely recommend this site. It makes shopping a dawdle.
I needed a specific type of mount for my LCD TV and I found it from Go Buy Direct. A quick phone call proved that it was in stock and Adam who I talked to told me that it would be dispatched the same day if I placed my order as soon as possible. One simple order was placed and the following day I received my mount, which is so much more than so many other companies who promise speedy delivery but simply don't deliver on their promises.