Website looked great and genuine enough. So decided to join their tea tasters premium club for $229 and waited.......waited...and waited. After 4 months I contacted them via email after trying to log into my account with the account info they had emailed me - my account did not register and kept getting error. So emailed customer services which I got an apology and informed that I would get my tea (3 x 28g each month for a year) and the tea gift set. After 3 weeks did get my first 3 bags of 28g tea ... normal run of the mill teas but pretty good quality. Then waited another 3 months....nothing arrived. Contacted them again - Got another apology and again promised that things would be sorted out so would be my account as I still could not log in. Did recieve my next batch of tea - but that was the last I got from them. So for my $229 - I got 6 packs of tea I could have picked up for under £10 from my local chinese tea retailer. So do beware when ordering from this company!!!