Golfsupport.com reviews

Golfsupport.com reviews

Excellent
9.4
from 0 - 10
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2784 Trustpilot review(s)
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Review by confirmed purchaser

Speedy and reliable service. My preferred golf website.

Fast and reliable supplier with very competitive prices. Excellent.
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Review by confirmed purchaser

Excellent well document and great priced website 10/10

Great products, great prices , quick delivery and better comms
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Review by confirmed purchaser

Brilliant Buying Experience

Got the golf balls at the best price I have yet seen. Dispatch was a lot earlier than initially forecast & a very good courier service that gave one hour slots for delivery time.
Hard to do beat for service.
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Review by confirmed purchaser

Excellent after sales service

I received one item that was incorrect in colour, contacted the sales team who dealt with it promptly and efficiently. Will definately continue to use Golfsupport.
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Review by confirmed purchaser

Wrong goods delivered

I paid/ordered NIKON 1000 AS rangefinder
I received NIKON Coolshot
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Review by confirmed purchaser

delay on the order because one article out of stock

Good service and price, unfortunately a headcover was out of stock, I've called and the order delivery was not really smooth. Next time I'll try to speed up the order from the beginning
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Review by confirmed purchaser

High quality service and delivery!

Very happy with ordering a new Titleist golfbag. Spotless ordering process and especially fast delivery (2 days later) from UK to The Netherlands. The bag was delivered without any problems at my doorstep and needless to say that it was the one I ordered and was as if I got it from the store myself.

Highly recommend to order through Golfsupport.
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Review by confirmed purchaser

Great service

Great service
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Review by confirmed purchaser

Very good speedy service

very good speedy service
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Review by confirmed purchaser

Good Price, Good Product, Fast Delivery.

I was pleased with the item and service I got from Golf Support. My only concern was when I got a dispatch email saying that I had to sign for the item in person and that it could not be left with a neighbour. This isn't a practical way of delivering goods when people will be at work and the value of the items was not large enough to justify taking time off to be at home to receive it. Golf Support should either change the courier or change the policy. Fortunately somebody was able to receive the item this time, but I would be concerned about it in the future. If this was was, they would get 5 stars.
golfix.co.uk limited

Reply from golfix.co.uk limited

Dear Sir,
Thank you for your review. I cannot help but feel disappointed in the rating you have provided but feel an explanation is needed.
Our standard policy is that in ne circumstances will we leave with a neighbour. The reason for this is as follows. Should a neighbour sign for an item the liability is removed from the courier. This then ends up with ourselves. Imagine a valuable item not arriving in your hands after this has happened. We are liable for that parcel at that point and it is the retailer who would foot the bill even if this had genuinely been delivered. This has happened previously and it is costly. For this reason we do not allow any item to be left anywhere except with the purchaser. We do ship small invaluable items without the need for a signature, gloves as an example but even this carries pitfalls for retailers. Without a signature it is impossible for us to prove delivery and any unscrupulous buyer can simply plead " non delivery" and guess who again would have to foot the bill - The retailer. I hope you may understand now a little further why signatures are required on the majority of our items. Larger items are sent via DPD and if inconvenient you may re arrange quite simply. Please read our many reviews on the excellent service this is.
This is the first poor review we have received for offering a secure service and so I am sorry to say that our methods will continue along the same lines. I sincerely hope this does not deter you from considering us again in the future.
Kindest - Golfsupport Managing Director
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Review by confirmed purchaser

Brilliant

If you want quality in all departments, choice, price and exceptionally fast delivery use this company. Outstanding range of products and too be honest unmatched on todays golf market. Thank you Golfsupport.
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Review by confirmed purchaser

I got the item I wanted and it was not even listed, but I asked them to check.

They listed these shoes as black or white. However, when I ordered they had run out of the black ones. However, on my order to them, I asked them to check and if they did have black to send those instead of the white ones. This they did so I have black shoes which is what I wanted in the first place and I am very happy with the service.
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Review by confirmed purchaser

Excellent customer service!

I had to return a pair of golf shoes (faulty seam) and everything was promptly dealt with and I was kept up to date every step of the way. Superb!
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Review by confirmed purchaser

Fast efficient & easy to deal with ;)

Really fast delivery and good quality
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Review by confirmed purchaser

Great service, that is all!

Made my order but noticed a glitch with paypal so called late afternoon, spoke to most helpful chap who sorted the payment and despatched that day. Fantastic service, highly recommended.
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Review by confirmed purchaser

Great Service

An excellent company to deal with from start to finish, great choice of goods at a super price, really easy when ordering. A+
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Review by confirmed purchaser

fast delivery excellent product

Fast delivery excellent product
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Review by confirmed purchaser

Brillant

First class my only golf supplier..-:)
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Review by confirmed purchaser

Very good

I am totally satisfied with everything.

Guaranteed UK Best Online Prices

Price Beat + Policy ensures UK best online prices

Golfsupport.com simply will not be beaten on price. Our policy ensures all our prices are unbeatable and on top of that we offer loyalty points also. remember that our policy also includes any shipping charges and so if the overall cost elsewhere is better just let us know either before the sale or within 7 days after and we will action our policy.

PGA Professional Customer Service

We are a family run business, trading online for the past 9 years. The business is owned and managed by PGA Advanced Professional John Lines and has a team of 13 staff including 7 further PGA Golf Professionals. At Golfsupport.com we do not expect loyalty, we appreciate that it has to be earned. This is a policy firmly fixed in our teams minds and you will see that from the manner in which every order, phone call, email is dealt with. I added TrustPilot to our business to act as a safety net just in case a customer has not experienced the best possible service. I read every review personally and act when appropriate to every issue, thankfully they are few and far between.

Authorised Online Retailers

It is very important in todays online trading climate to know that you are buying from an Authorised Retailer. We are very proud to work very closely with all the manufacturers we advertise and in doing so our customers can rest in the assurance that manufacturers warranties are carried with all products on the Golfsuport.com website

Visit Golfsupport.com

John Lines - Managing Director

Call us on: 0844 324 6766
We live here: Corner House, Union Street
ng181rp mansfield
United Kingdom

Category

Golfsupport.com is ranked 11 out of 31 in the category

Best UK Prices - Best Customer Service - Best Delivery

Where loyalty is earned not expected !

Golfsupport.com will never let you down. We are a small family run business with a dedicated team of 13. We do offer UK best prices, We do offer unbeatable customer support, We do offer an amazing courier service and we do offer unbeatable deals and promotions. The best way to find these as soon as they are released is to join us on our Facebook and Twitter pages.

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