Poor product condition slow service.
I used Grainger Games as they seemed to have a competitive price on the game I wanted (The Testament of Sherlock Holmes Xbox360). On placing my order early morning it was not until 2 days later until the item was dispatched. I ordered a new copy of the game but when it eventually arrived the box was tatty, the seal missing,not in cellophane and the disc dirty. It was too me a used game but I emailed Grainger and they told me that their "new games" are often opened. I find this totally unacceptable as if I wanted a game in this condition I would have ordered a used copy and saved myself money. By the looks of things this is not an isolated case so I will not be using Grainger Games again.