Having never heard of the company before we were obviously a little cautious about using them, however having ordered new tyres with them I would highly recommend this company to anyone! They managed to fit us in incredibly fast, and are very convenient as they come to either your home or work address. I had a slight issue with one of my tyres due to a fault with it sealing properly and had a slow leak, they came straight out to repair this and was totally free of charge. Couldn't fault them! Will defiantly continue to use them in future, thanks again grippy!
Great idea, they come to you, no waiting around in the cold outside a tyre centre, just select a day you'll be at home anyway & have them call.
The fitter will phone you to advise you of his expected arrival time.
Very efficent service, great guy, very helpful.
The only place to get your tyres from, I will use again for sure.
Make promises they cannot keep, managers who tell you that the customer is a liar, bribe you with a fiver to make a positive review, do not trust a word they say nor the level of positive reviews as they are bribed to be made... It is a tyre sales company that will do anything or say anything to get you to part with your cash. And then will not refund it. You will be left high and dry, no tyres, no cash and another promise of a fit tomorrow... Then you find out they have not even ordered your tyres and there is no chance of a fitting. Happy to leave you high and dry, no apologise and all the supposable managers do is try to argue with you and blame the customer as to grippys poor service. I dont think I have ever had a company that have failed to carry out a service blame the customer before. If they said that there was a week or more wait on tyres, you can make an informed choice about whether to use grippy or not then at least you can go to another company who could fulfil a promise. still no tyres, no refund and a full on row every phone call. They make out they listen and monitor all calls, but conviniently do not record any promises they make! The only person who has ever apologised is a phone answering service who sometimes answer the calls on behalf of Grippy when they do not answer. I finally decided to bite the bullet and use another company and they could fit the tyres the next day. Im sure if you are lucky enough to get a fitter then they will fit your tyres well but customer service at the office if things go wrong will leave a bitter taste in your mouth as well. If there was a no star option.... This would be it.
Booked 2 new tyres through Grippy Tyres via the website, just as the guys arrived to fit them I realised I didn't have the locking wheelnut key. The Grippy tyres team tried everything they could think of to undo the wheel but to no avail. Instead of being annoyed at the wasted journey or charging extra for a repeat visit, they just said when I managed to get a new key to call the office and they would pop back and fit them. True to their word a few days later they arrived with a smile on their face, balanced and fitted the new tyres with no fuss or mess. I couldn't have been happier with the quality of the service, tyres and price.
GRIPPY TYERS MOBLIE iv'e used these guys a couple of times now been first class each time, even when I've not been with my car I droped off my keys at there office as I was away working
Not only did they fit the tyes to my car where I'd left it but are DELIVERING MY KEYS BACK TO ME BY HAND , I can't speak highly enough of there service to me, each of there drivers/ fitters has always been happy and helpful with advice even to the point of explaining that my tyes were on the wrong way ?? Apparently they have to face a certain way ? You learn something every day don't you ,thanks again GRIPPY
Ps if anybody finds someone better,do tell but I don't think you will.
The chap hadn't just fitted my tyres but had educated me on the general care of them.
My tyres were shocking to say the least. Excellent value. Superb service. And there was no messing around.
The driver had kept me really well informed about his whereabouts so I could plan my morning. He turned up exactly when he said.
I couldn't feel happier (and thankfully safer in my car.) I would recommend these guys, and when the time comes again I'll be going back to them for the next set of tyres.
Thanks to Pete and van Betty.
I used the service for the first time today following the recommendation from a friend, I would just like to say I was very happy with every aspect of the service. It was very quick and easy to get exactly what I wanted and the customer service from both the phone advisor and the technician that came to do the work was excellent, I will happily recommend you to my friends and family.
Have a good day
Booked a slot between 8-12 whilst at work, fitter didn't call with a more specific time, as the email promised. I called them, got told the fitter was 10 mins away in traffic. 45 mins later still no show. I had to call again as leaving the office, and rebook for that afternoon at home.
Once the fitter arrived, service was brilliant, the fitter worked really quickly to get both tyres done in under 20 mins.
Price was good compared to other places, and still a better experience than sitting around in a cold waiting room for an age......
I used Grippy to come out to my place of work and replace the two front tyres on my Vectra during my lunch break. The fitter came when he said he would and did a swift job. I had questions to ask about the condition of my tyres and he was very knowledgable. He really didn't mind me asking lots of questions, not at all like other tyre companies I have used in the past. I will definitely use them again!
From the first contact with Grippy to the completion of my tyres was seamless. No waiting, arriving on time ,no fuss the fitter took my key confirmed the order and by the time I had a cup of rosy lee my tyres were fitted I can recommend to all.
Thank you all at Grippy
Originally booked a slot between 8-12 on Friday 18th October. Was expecting a call in the morning like the confirmation email states 'to keep you in the loop' and to give me an 'accurate arrival time'
I received a call at 11.45 to say the driver that was scheduled to call did not work for them anymore. Don't know why they didn't realise this until 15 mins before the end of the scheduled time slot. Rebooked for 8-12 on Tues 23rd. At 12.15, 15 mins after the time slot (where was the call in the morning like your email states!) I was called to say the tyres were not loaded on the van. Do I want to re-book?
Err no thanks, your service is awful, hopefully you will be just as quick returning my money as you were taking it. You big up your customer support and your service on the website but in truth they both are awful.
I hate cars. Everything about them. The thought of going to a garage and standing round waiting bores me to tears, so I had a little search online where I discovered Grippy.co.uk. The prices quoted were so cheap I didn't think that they would be any good, but times as they are, and spare cash hard to come by made me take the plunge and place my order...
All I can say is that I am stunned! Excellent service, advice, price and an easy online order made it almost bearable having to replace tyres. They even come to you! Ridiculously good service. Saved a fortune with Grippy rather than the usual dreaded trip to Kwik Fit. I really can't recommend them high enough. I will definitely use them next time, and will be telling anybody who will listen to do the same.
Couldn't be happier. Thank you so much!
After a while of pondering on which was the best company to replace my front tyres on my Ford Ka Grand Prix, I opted for grippy.co.uk.
Best choice I made and I believe the future and the way forward in tyre fitting, why stand around in a cold garage, when the garage comes to you.
Website was easy to navigate and the price for Hancock tyres were £15 a tyre cheaper than black circles.com.
Several ways to pay even on the day to the fitter. I opted for PayPal.
Shane the fitter rung me several times on the day to update on fitting time.
Arrived at the scheduled time, and fitted the tyres in no time at all.
Alloys even cleaned.
Fantastic service, highly recommend to others.
Well done Grippy.
One of the best prices I found anywhere for the product I wanted. Whilst I had to wait a couple of days for an open booking slot it was well worth it as they arrived exactly when they said they would, and promptly got the job done.
I would recommend grippy to anyone looking for a tyre service whether mobile or not.
Booked & Paid ( also recieved email confirmation)on Tues 8th Oct for fitting between 8am - 12pm on Sat 12th.....
GUESS what ?? NO one showed up. Made a phone call at 2pm on Sat to be told my job was not on the system (Why did I get an email then ?). Promised a follow up call on Monday 14th to re-book, GUESS WHAT !! NO phone call came. Again I had to call them. Cancelled my order as was totally fed up with the whole experience
the engineer who fitted the tyres called me in the morning to advise what time he would be round. Super fit and done with no hassle. I hate waiting at Kwik fit and the like and for a better price Grippy come out to your home or place of work. SUPER. Will use all the time from now on. There are back street suppliers who can offer slightly cheaper but I have had so many problems with them. I will always use Grippy from now on.
All good except had to chase as they were running late and someone else had to come out for me. Otherwise, great!
These days it pays to be careful when buying on the internet, so I was really surprised when things went exactly as agreed with this company. Great service, constantly up dated as to the progress of the tire fitter, concerns about the tires because of the price dispelled over the last couple of weeks performed well general and motorway driving.
Would recommend this company to any one seeking to purchase tires!.
Grippy tyres fitter Andy rang at approx.9am yesterday to give an ETA for fitting my tyres. He rang again to advise that he was leaving his previous job and updated his ETA.
Andy duly arrived within minutes of his time stated and proceeded to fit my tyres with the utmost expertise and professionalism. Thanks Andy.
Excellent tyres at an excellent price fitted by an excellent fitter.
I hope to see Andy again when next I require tyres,
Your Tyre Fitter Lee phoned me to give over an hours notice. He was polite and knowledgeable. Efficient and tidy.
A great price, good service and all done at work rather than in my own time.
Keep up the GREAT work. I will definitely recommend you to friends and will be in touch when I need more tyres.
Decided to use Grippy rather than someone like [external reference] as they were cheaper and had good reviews! Staff were very polite and they did call before they came etc, however after taking off both my tyres they realised they only had one tyre on the van so couldnt replace both!
Was told someone would call me the next day, Sunday, to arrange for someone else to come and fit the other tyre. So I thought well these things happen and didnt moan too much. Got to after lunchtime the next day and no call, so I had to call them! Then the office knew nothing about what had happened. Earliest they could come was weds after me pushing it as I was going away friday! Then the next person who turned up didnt have any idea what had happened and thought he was here to replace my 2 rear tyres!?!!
The car wheels were also left really greasy and covered in greasy fingerprints the first time. Since they did the tyres the steering wheel is really shaking, so imagine I'm now going to have to pay to get the tyres balanced which I think was meant to be done at the time?!
Staff were helpful and polite, just lack of communication and organisation and I wont be using them again!
Couldn't have been more pleased with the service from Grippy Tyres. Fitter called in advance turned up the time he said he would and couldn't have been more pleasant. Great service I will definitely use you again.
I must say I was very impressed by the service afforded me by Grippy and their excellent fitter Andy, who fitted two front tyres for me quickly and efficiently, and gave me many tips in tyre care with his vast knowledge. When my rear tyres are ready for replacement I will definetly be back.
I found these guys whilst browsing for tyre prices. Not only were they a lot cheaper than anyone else but the convenience of fitting at home was a real blessing. Booking was fast and easy with a massive selection of tyres to fit budget and need. After seeing the state of my tyres it was suggested I get tracking sorted as well. Not something I had booked. A quick phone call later this was paid for and also done there and then. My visiting fitter was knowledgeable, polite, tidy and fast.
I would recommend Grippy for so many reasons but foremost in my mind is how easy it all was.
What can I say, please give this company a try, I did. And I cannot fault the service they offer. I did some some research and this company offered the best price.
they even come to your house. They are on the ball, I e-mailed them to query the size of tyre, and before I knew it, grippy were on the phone to me.
Problem solved. The fitter was on time, Introduced himself, and was done in no time. I urge all to use this company. They have got me as a customer now for a very long time.
Was in need of 2 set of tyres for two different cars. Grippy not only supplied both sets at very competitive prices but also was able to remove, balance and fit at my location and convenience. Will not only recommend but also use again.
My experience was good. The driver phoned in advance to make sure everything would be okay (my car parking space is down a narrow alley, so this was important as his van would be a tight fit). The fitting was carried out fast and i have no complaints.
Brilliant - They turned up on time & rang beforehand. Tyres fitted & balanced correctly and at correct pressure. Even replaced ties holding trims on with ones of matching colour!!
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