Decided to use Grippy rather than someone like [external reference] as they were cheaper and had good reviews! Staff were very polite and they did call before they came etc, however after taking off both my tyres they realised they only had one tyre on the van so couldnt replace both!
Was told someone would call me the next day, Sunday, to arrange for someone else to come and fit the other tyre. So I thought well these things happen and didnt moan too much. Got to after lunchtime the next day and no call, so I had to call them! Then the office knew nothing about what had happened. Earliest they could come was weds after me pushing it as I was going away friday! Then the next person who turned up didnt have any idea what had happened and thought he was here to replace my 2 rear tyres!?!!
The car wheels were also left really greasy and covered in greasy fingerprints the first time. Since they did the tyres the steering wheel is really shaking, so imagine I'm now going to have to pay to get the tyres balanced which I think was meant to be done at the time?! Staff were helpful and polite, just lack of communication and organisation and I wont be using them again!
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We would like to thank you for your patience in this matter and one again apologise for any inconvenience.