Grippy.co.uk reviews

Grippy.co.uk reviews

Excellent
9.3
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Review by confirmed purchaser

Money well spent

Needed new tyres, didn’t want to spend over the odds, found Grippy! Had new tyres fitted at work which definitely beats taking time off to go and sit in a garage, paid on the day and happy with the results. Will recommend to friends and family.
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Review by confirmed purchaser

Always a pleasure!

Hade my tyers done by Grippy a few times now, once on my partners car and once on my own and both times have been smooth sailing! Keep it up Grippy!
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Review by confirmed purchaser

Happy as Larry

Can’t find fault, young chap arrived on time, fitted tyres and was on his way.
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Review by confirmed purchaser

Pricexcellent

Couldn’t find my tyres cheaper anywhere else, even after a few hours spent searching the world wide web. The company were easy to deal with and arrived on time, what more can you ask!
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Review by confirmed purchaser

Great

Good job done.
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Review by confirmed purchaser

Top Fitter, Top Company!

Hadf tyres fitted last week and couldn’t be happier, offered the fitter a warm lunch but he politely declined and got on with the work. From booking to fitting it was all a doddle!
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excellent service, first class, will recommend to family and friends.

Next time you need tyres, get online and order from grippy quick convenient, and their service is first class.
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Review by confirmed purchaser

service like it should be

great service from start to finish and the price was great too,the fitter was a credit to the company would i recommend them, will i use them again, YES I WILL
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Phone them before booking online!!!

I was impressed by the positive online feedback about this company, the fact that they delivered and fitted at your home and offered good value. Unfortunately for me grippy's service was not as advertised. It was very poor. I ordered 4 new Pirelli tyres for my car for fitting on 29th Dec between 8am and noon. I was called at 10.30am on the fitting day by Grippy to say they had only 3 tyres and were trying to source a 4th from their suppliers and would call me back. No call back came so I phoned at 3.30. Still no update on the 4th tyre and told they could not fit on the agreed date. I was promised a call back the next morning (30th) at 9.30. No call back came. I called Grippy at 10am. Grippy were not able to get a 4th tyre until 7 January!! I asked for a refund as the timescales were completely unreasonable. Refund agreed. I would recommend you phone this company prior to booking online. Their booking system is not linked to their suppliers so when your online order is sent Grippy will try and source your tyres from stock or suppliers. You may be waiting a lot longer for your tyres than you think.
grippy.co.uk

Reply from grippy.co.uk

Mr Griffin,

Thank you for taking the time to leave us with your review, we would like to assure you that we take all of our customer comments seriously and investigate matters thoroughly.

On this occasion we tried our best to rectify a problem caused by our supplier, they had only delivered 3 tyres to us when 4 had been ordered. We were trying to source the 4th as quickly as possible to avoid any inconvenience for yourself as we always aim for 100% customer satisfaction.

Please rest assured that the website is directly linked to our suppliers and their stock and on this occasion it was an error on their part which meant the 4th tyre wasn't available.

Our team did everything they could to source the 4th tyre in time but unfortunately on this occasion it was not possible before the 7th January as a result of suppliers' opening hours over the festive period.

Again please accept our sincere apologies for any inconvenience caused but in this case we tried as best we could to rectify our suppliers error.

Kind Regards,
Grippy.co.uk
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Great service.

Andy came all the way from Nottingham to Leeds to fit two new tyres on our Citroen C3. He moved the other wheels round so they were both on the front.. He was courteous and efficient. I shall definitely recommend Grippy to family and friends.
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quick and pleasent service

the guy that did my tyres"Andy" arrived with is trusted companion the harry machine "his van" was very friendly and down to earth, the tyres were very adequate and fitted quick and an all round excellent job (so glad i did'nt have to take to a garage) i will certainly be recommending grippy to friends and family, and more than likely be seeing a grippy van at my door in the near future, "thank you grippy"
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Review by confirmed purchaser

This company could change the tyre market for the benefit of all customers!

Why is it you discover you need new tyres after all the usual outlets are closed in the evening?
You search the web and all the local suppliers state phone for best price. The only prices available are from the National suppliers.
I gathered and compared the reference prices from the National suppliers shown on their web sites then compared the Grippy prices which were extremely competitive.
I took a chance and ordered them to be fitted at a convenient time at my home on Saturday. The fitter rang beforehand on the day as promised to confirm the exact time and turned up promptly within 45 mins - 2 tyres fitted!
I will definitely be using them again!
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Easy to purchase, convenient & hassle free, quick and knowledgeable service with a smile, very competitive prices

I just wanted to say how polite, knowledgeable, and efficient Liam (tyre fitter) was this morning. He also phoned me to let me know he was on his way.

I will be recommending Grippy to my company that has a small fleet of vehicles, in addition to my friends and family. It is a convenient service with prices lower than garages, providing an informed & wide choice of tyres.

The website is easy to navigate and lists a wide choice of tyres with information with respect to performance and fuel efficiency.
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Review by confirmed purchaser

Superb in Surrey!!

Only discovered this company whilst 'googling' to get a rough idea of how much to pay for two new tyres for my van. Decided on them because they were significantly cheaper than 3 other garages I rang in the local area. I had a problem with ordering on line (I am useless at I.T), Rang them up - absolutely first class and sorted. I chose my slot for 5-8pm today (4th Dec). Chap rang at 4.15, I think, to say he would arrive at 6; he arrived at one minute to 6. Asked the chap would he like a cup of T as it was quite cold, he said no thanks and very professionally, efficiently and quickly set about his work.
Think he was done in 15 minutes. I paid. What a cracking service from start to finish. And the icing on the cake for me was I did not have to ‘hang around’ in one of those awful garages where one get the feeling that asking for a service is an imposition!
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FIRST CLASS SERVICE AT A COMPETATIVE PRICE

After having 4 tyres fitted today I have already recommended these guys to a few people at work. The fitter Jay phoned to give arrival time and turned up and did a first class job in double quick time and was very friendly. I cant recommend these guys highly enough, no more sitting in cold waiting rooms waiting for tyres to be fitted when grippy can come to you at home or work for at least the same price.
will definitely be using again.

Phil
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Review by confirmed purchaser

Outstanding service

Having never heard of the company before we were obviously a little cautious about using them, however having ordered new tyres with them I would highly recommend this company to anyone! They managed to fit us in incredibly fast, and are very convenient as they come to either your home or work address. I had a slight issue with one of my tyres due to a fault with it sealing properly and had a slow leak, they came straight out to repair this and was totally free of charge. Couldn't fault them! Will defiantly continue to use them in future, thanks again grippy!
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Great service.

Andrew and Harry arrived on time and the work was carried out in a very professional and friendly manner. would highly recommend.
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Great service, Bang on time, real nice guy, will be using again for sure.

Great idea, they come to you, no waiting around in the cold outside a tyre centre, just select a day you'll be at home anyway & have them call.
The fitter will phone you to advise you of his expected arrival time.
Very efficent service, great guy, very helpful.
The only place to get your tyres from, I will use again for sure.
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Truly nasty company to deal with positive reviews recieve a £5 Bribe. Dont trust them.

Make promises they cannot keep, managers who tell you that the customer is a liar, bribe you with a fiver to make a positive review, do not trust a word they say nor the level of positive reviews as they are bribed to be made... It is a tyre sales company that will do anything or say anything to get you to part with your cash. And then will not refund it. You will be left high and dry, no tyres, no cash and another promise of a fit tomorrow... Then you find out they have not even ordered your tyres and there is no chance of a fitting. Happy to leave you high and dry, no apologise and all the supposable managers do is try to argue with you and blame the customer as to grippys poor service. I dont think I have ever had a company that have failed to carry out a service blame the customer before. If they said that there was a week or more wait on tyres, you can make an informed choice about whether to use grippy or not then at least you can go to another company who could fulfil a promise. still no tyres, no refund and a full on row every phone call. They make out they listen and monitor all calls, but conviniently do not record any promises they make! The only person who has ever apologised is a phone answering service who sometimes answer the calls on behalf of Grippy when they do not answer. I finally decided to bite the bullet and use another company and they could fit the tyres the next day. Im sure if you are lucky enough to get a fitter then they will fit your tyres well but customer service at the office if things go wrong will leave a bitter taste in your mouth as well. If there was a no star option.... This would be it.
grippy.co.uk

Reply from grippy.co.uk

Good Afternoon
Thank you for taking the time to leave us with your review. Unfortunately, on this occasion, there was an incident with the supplier's internal system delaying the arrival of your tyre. We do apologise for the inconvenience this caused as your experience with Grippy should have been hassle free.
Once you returned our messages and cancelled the order, your refund was processed immediately, World Pay has informed us that the monies have now been refunded.
The £5 discount that we offer our customers when placing an order is to like us on Facebook, nothing more.
We are sorry that on this occasion we could not be of service.
Kind regards
Grippy.co.uk
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Review by confirmed purchaser

Excellent value and service

Have already recommended to friends, excellent service friendly fitter

Why sit and wait for an hour in a cold dirty tyre fitting garage!

Grippy.co.uk

Open 7 Days a Week

On the roads and manning the phones 7 days a week for customer convenience!

Fast and Friendly Service

Our team of mobile tyre fitters are all highly trained and pride themselves on service with a smile.

Latest Vans and Equipment

Our fleet of new vans are all kitted out with the most up-to-date equipment and tools, ready to fit your tyres.

No Quibble Cancellation Policy

If something comes up before we arrive just give us a call to cancel and we will return your money in full.

About Grippy.co.uk

Grippy.co.uk are dedicated to delivering good old-fashioned mobile tyre fitting service at home, work and play. Covering an increasing area of the UK are the fleet of brand new vans with the latest tyre fitting equipment and fully trained mobile tyre fitters at your service. Grippy's friendly mobile fitting teams will fit your tyres whenever and wherever you want, leaving you free to get on with your day!

Visit Grippy.co.uk

Contact Us

Write to: hello@grippy.co.uk
Call us on: 0845 686 1100
We live here: 2 Newmarket Court, Kingston, Milton Keynes
MK10 0AQ
United Kingdom

Category

Grippy.co.uk is ranked 7 out of 28 in the category

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