Grippy.co.uk reviews

Grippy.co.uk reviews

Excellent
9.3
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Review by confirmed purchaser

Great service, efficient fitting and at a wonderful price

Booked 2 new tyres through Grippy Tyres via the website, just as the guys arrived to fit them I realised I didn't have the locking wheelnut key. The Grippy tyres team tried everything they could think of to undo the wheel but to no avail. Instead of being annoyed at the wasted journey or charging extra for a repeat visit, they just said when I managed to get a new key to call the office and they would pop back and fit them. True to their word a few days later they arrived with a smile on their face, balanced and fitted the new tyres with no fuss or mess. I couldn't have been happier with the quality of the service, tyres and price.
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customer service first class , helpful first class, will recommend anytime will use again !

GRIPPY TYERS MOBLIE iv'e used these guys a couple of times now been first class each time, even when I've not been with my car I droped off my keys at there office as I was away working
Not only did they fit the tyes to my car where I'd left it but are DELIVERING MY KEYS BACK TO ME BY HAND , I can't speak highly enough of there service to me, each of there drivers/ fitters has always been happy and helpful with advice even to the point of explaining that my tyes were on the wrong way ?? Apparently they have to face a certain way ? You learn something every day don't you ,thanks again GRIPPY
Ps if anybody finds someone better,do tell but I don't think you will.
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Superb service. I can't fault it.

The chap hadn't just fitted my tyres but had educated me on the general care of them.
My tyres were shocking to say the least. Excellent value. Superb service. And there was no messing around.

The driver had kept me really well informed about his whereabouts so I could plan my morning. He turned up exactly when he said.

I couldn't feel happier (and thankfully safer in my car.) I would recommend these guys, and when the time comes again I'll be going back to them for the next set of tyres.

Thanks to Pete and van Betty.
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quick friendly and i got exactly what i wanted

I used the service for the first time today following the recommendation from a friend, I would just like to say I was very happy with every aspect of the service. It was very quick and easy to get exactly what I wanted and the customer service from both the phone advisor and the technician that came to do the work was excellent, I will happily recommend you to my friends and family.
Have a good day
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Great, once they arrived

Booked a slot between 8-12 whilst at work, fitter didn't call with a more specific time, as the email promised. I called them, got told the fitter was 10 mins away in traffic. 45 mins later still no show. I had to call again as leaving the office, and rebook for that afternoon at home.
Once the fitter arrived, service was brilliant, the fitter worked really quickly to get both tyres done in under 20 mins.
Price was good compared to other places, and still a better experience than sitting around in a cold waiting room for an age......
grippy.co.uk

Reply from grippy.co.uk

Hi Will,

Thank you for taking the time to leave us with your review. Please accept our apologies for the mis-communication, the fitter in question will be spoken to regarding this as this is not acceptable. Unfortunately in this industry traffic often poses an inconvenience however, we were at fault for not communicating this more accurately for which we can only apologise.

We're glad you were happy with the fitting experience and we hope to see you again in the future.

Kind Regards,
Grippy.co.uk
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Review by confirmed purchaser

Grippy are the best!

I used Grippy to come out to my place of work and replace the two front tyres on my Vectra during my lunch break. The fitter came when he said he would and did a swift job. I had questions to ask about the condition of my tyres and he was very knowledgable. He really didn't mind me asking lots of questions, not at all like other tyre companies I have used in the past. I will definitely use them again!
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Review by confirmed purchaser

Nearly bald to full tread.

From the first contact with Grippy to the completion of my tyres was seamless. No waiting, arriving on time ,no fuss the fitter took my key confirmed the order and by the time I had a cup of rosy lee my tyres were fitted I can recommend to all.
Thank you all at Grippy
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Absolute Joke AVOID!!!

Originally booked a slot between 8-12 on Friday 18th October. Was expecting a call in the morning like the confirmation email states 'to keep you in the loop' and to give me an 'accurate arrival time'

I received a call at 11.45 to say the driver that was scheduled to call did not work for them anymore. Don't know why they didn't realise this until 15 mins before the end of the scheduled time slot. Rebooked for 8-12 on Tues 23rd. At 12.15, 15 mins after the time slot (where was the call in the morning like your email states!) I was called to say the tyres were not loaded on the van. Do I want to re-book?

Err no thanks, your service is awful, hopefully you will be just as quick returning my money as you were taking it. You big up your customer support and your service on the website but in truth they both are awful.

Avoid people!
grippy.co.uk

Reply from grippy.co.uk

Mr Glancey,

Thank you for taking the time to leave us your feedback. Please accept our sincere apologies for any inconvenience caused. Unfortunately on this occasion, the driver was dismissed before he was due to arrive as a result of his behaviour.

We would like to assure you that this isn't common practice as we always strive for 100% customer satisfaction and in this case it appears to be a result of an unfortunate rare incident.

Again please accept our sincere apologies for any inconvenience as this was not our intention.

Kind Regards,
Grippy.co.uk
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Well I wasn't expecting that.

I hate cars. Everything about them. The thought of going to a garage and standing round waiting bores me to tears, so I had a little search online where I discovered Grippy.co.uk. The prices quoted were so cheap I didn't think that they would be any good, but times as they are, and spare cash hard to come by made me take the plunge and place my order...
All I can say is that I am stunned! Excellent service, advice, price and an easy online order made it almost bearable having to replace tyres. They even come to you! Ridiculously good service. Saved a fortune with Grippy rather than the usual dreaded trip to Kwik Fit. I really can't recommend them high enough. I will definitely use them next time, and will be telling anybody who will listen to do the same.
Couldn't be happier. Thank you so much!
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Excellent Customer Service And Price.

After a while of pondering on which was the best company to replace my front tyres on my Ford Ka Grand Prix, I opted for grippy.co.uk.
Best choice I made and I believe the future and the way forward in tyre fitting, why stand around in a cold garage, when the garage comes to you.
Website was easy to navigate and the price for Hancock tyres were £15 a tyre cheaper than black circles.com.
Several ways to pay even on the day to the fitter. I opted for PayPal.
Shane the fitter rung me several times on the day to update on fitting time.
Arrived at the scheduled time, and fitted the tyres in no time at all.
Alloys even cleaned.
Fantastic service, highly recommend to others.
Well done Grippy.
Thank you...
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Review by confirmed purchaser

Friendly, efficient and proffesional service

Very impressed with the high tech equipment on van. Very friendly efficient service. Highly reccomended. Would use this service again.
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Review by confirmed purchaser

very reliable, excellent service. Job done in very little time. would definitely use again.

One of the best prices I found anywhere for the product I wanted. Whilst I had to wait a couple of days for an open booking slot it was well worth it as they arrived exactly when they said they would, and promptly got the job done.
I would recommend grippy to anyone looking for a tyre service whether mobile or not.
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Absolute shocking Service !!!!

Booked & Paid ( also recieved email confirmation)on Tues 8th Oct for fitting between 8am - 12pm on Sat 12th.....
GUESS what ?? NO one showed up. Made a phone call at 2pm on Sat to be told my job was not on the system (Why did I get an email then ?). Promised a follow up call on Monday 14th to re-book, GUESS WHAT !! NO phone call came. Again I had to call them. Cancelled my order as was totally fed up with the whole experience
grippy.co.uk

Reply from grippy.co.uk

Mr Whitehouse,

Thank you for taking the time to leave us with a review. Please accept our sincere apologies for this miscommunication as this was not our intention. We have recently introduced a new logistics system onto our website which temporarily caused some website errors for which we can only apologise.

We would like to assure you that this error has now been rectified and again please accept our sincere apologies for any inconvenience caused as this is not common practice for us.

Kind Regards,
Grippy.co.uk
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Top Fiters

Quality company turned up fitted tyres (cleaned all wheel) left
Job Done.

Thanks very much
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Review by confirmed purchaser

SUPER - Couldn't ask for more

the engineer who fitted the tyres called me in the morning to advise what time he would be round. Super fit and done with no hassle. I hate waiting at Kwik fit and the like and for a better price Grippy come out to your home or place of work. SUPER. Will use all the time from now on. There are back street suppliers who can offer slightly cheaper but I have had so many problems with them. I will always use Grippy from now on.
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A good value, efficient service

I would recommend Grippy to anyone. The service was friendly and efficient and the website easy to use.
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Review by confirmed purchaser

Great Service

Couldn't ask for more. Easy to book, price competitive, good communication and friendly service. Recommend them to anyone.
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Review by confirmed purchaser

Quick, cheap, great selection of tyres. Easy as peas!

All good except had to chase as they were running late and someone else had to come out for me. Otherwise, great!
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Review by confirmed purchaser

Expert, speedy and value for money service

Couldn't fault them, far cheaper than mainstream dealers for good tyres.
Kept fully updated on arrival time (chosen by me) and fast efficient service
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Review by confirmed purchaser

good price good service great tyres

These days it pays to be careful when buying on the internet, so I was really surprised when things went exactly as agreed with this company. Great service, constantly up dated as to the progress of the tire fitter, concerns about the tires because of the price dispelled over the last couple of weeks performed well general and motorway driving.
Would recommend this company to any one seeking to purchase tires!.

Grippy.co.uk

Open 7 Days a Week

On the roads and manning the phones 7 days a week for customer convenience!

Fast and Friendly Service

Our team of mobile tyre fitters are all highly trained and pride themselves on service with a smile.

Latest Vans and Equipment

Our fleet of new vans are all kitted out with the most up-to-date equipment and tools, ready to fit your tyres.

No Quibble Cancellation Policy

If something comes up before we arrive just give us a call to cancel and we will return your money in full.

About Grippy.co.uk

Grippy.co.uk are dedicated to delivering good old-fashioned mobile tyre fitting service at home, work and play. Covering an increasing area of the UK are the fleet of brand new vans with the latest tyre fitting equipment and fully trained mobile tyre fitters at your service. Grippy's friendly mobile fitting teams will fit your tyres whenever and wherever you want, leaving you free to get on with your day!

Visit Grippy.co.uk

Contact Us

Write to: hello@grippy.co.uk
Call us on: 0845 686 1100
We live here: 2 Newmarket Court, Kingston, Milton Keynes
MK10 0AQ
United Kingdom

Category

Grippy.co.uk is ranked 7 out of 28 in the category

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