Grooves Inc. is a nice addition to my music purchasing network. They are not always the cheapest, but it's definitely worth checking their prices, especially for the more eclectic music fans. Quality customer service, nice packaging, and CD's always arrive in great condition.
I have received the first item : 1x Weihnachtsträume Am Kamin [DE-Version] [DVD-Audio Album] Various, still waiting for: 1x FRÖHLICHE WEIHNACHTEN ZUHAUSE [CD Sampler] Various ; 1x Das Weihnachtsfest Der Chöre [CD Sampler] Various. Very please so far, have ordered in the past and always extremely happy with quality of items and speed in receiving items.
I purchased 2 CDs, but I only received one of them. I have paid the price of 2 CDs though, and no refund, no apologising message or anything to clarify the situation has been done. I am aware that communication by email may not be instant, and some days are needed in order to check every request, but it has been around 5 days ago that I demanded a refund or that the CD left was sent again. Nothing has arrived yet.
I was able to find an album I'd been trying to get for a reasonable price through Grooves. Not only did they have it, they had it at the lowest price. It also arrived surprisingly quickly, considering it was shipped from overseas. I'm very happy with my experience.
I have purchased this for my son for a Christmas present so I have not opened the actual LP but it looks fine. Regarding delivery an communication ... I cannot fault this company, delivery was very fast and communication wonderful. Thank you so much! I'm sure my son will be pleased with his gift. A+