Groupon UK reviewed by

Mickleover, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Rubbish customer service

Very slow to reply to emails and responses are very generic and robotic. Not impressed.
    Groupon UK
    TrustScore 1.9 / 10
    423 Reviews

    Reply from Groupon UK

    Hi Laura, thank you for your comment and we would like to help. If you could provide us with any ticket numbers from emails to us, we will be able to review the emails that you were sent and work on finding a resolution you are happy with. The ticket number can be found in the subject box of the automated email from us. It is usually 7 digits long and with this we are able to find all your email history and look into your Groupon account. Please write "Trustpilot" into the subject box and email us using your Groupon registered email address to sm.support@groupon.co.uk, we will then be able to help you as a matter of priority. Thank you, Groupon UK.
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