[REPLY]
I bought their script with an offer of free installation. Their script is half prepared and with lots of errors, apparently, the installation failed. I contacted them for installation and they did not respond for very long. Then when I disputed the payment with Paypal, after a month Paypal refused the refund saying it is intangible object, so basically, a scam friendly company.
The installation never happened, and I feel like stupid who have been scammed for $49 by www.guruscript.com and Paypal, both.
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.