still waiting for item gone way past delivery date now,they don't answer emails, i don't like having to chase things up , i just hope its all ok when it arives . mon 18th bike arrived still says in my account awaiting shipment , bike in good condition very pleased
To reply as a company, please log in to your business account.
Dear Noel, thank you for the feedback, and I am really pleased you like the bike. I am sorry that you are not impressed with your communication. I have looked in to the delivery date, and your bike was not due to be delivered until 20th, and so it was delivered 2 days early according to our records.
I do apologise for the lack of response to your emails, it is unusual for us not to reply.