HDEW Cameras reviews

HDEW Cameras reviews

Excellent
9.6
from 0 - 10
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First Class Service. Highly recommended.

Most of us are here for the same reason;
Can I really trust HDEW Cameras?
Are they really as good as all the reviews here say they are?

Speaking personally, the answer is a big YES!!

I bought a Nikon D5300 complete with the 18-55mm VR II Kit Lens.
I was actually looking for the lower spec model (D5100) online.
But the price of the D5300 at HDEW Cameras was so competitive.

I 'm very happy with the whole process from ordering online, paying securely via their SagePay secure interface. Their communications via email are quick and precise. One week after I placed my order my shiny new Nikon D5300 was delivered by FedEx (tracking details emailed on despatch).

Can't really comment on the phone response, as I never needed to call them.
From other reviews here though it would appear they are quick to answer, friendly, and helpful.

Needless to say, I will be using HDEW Cameras again in the very near future (will need more lenses, accessories, etc..) I will never shop anywhere else again :-)

Well done HDEW!
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One happy customer :-)

Called HDew before hand as just had a bad experience ordering from somewhere else so wanted to make sure I was super certain before parting with my money. They were brilliant and answered any questions I threw at them. Went to order and noticed that the free 8gb memory card offer when buying the camera had gone. Again called them up and asked if they could still throw one in - no problem at all. Camera arrived a little later (2 days) than estimated, but still pretty quick and they were really apologetic. When the camera arrived I used it that day and again today and the quality of the photos are superb. Really glad I ordered from them and will definitely be buying more kit from them in the future.
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Excellent warranty and service

I bought an Olympus EM5 camera from HDEW Cameras a year and a half ago, and the overall process of getting the camera, payment, customer support at the time was excellent. A week ago my camera developed a problem whereby the camera would turn off a few seconds of being turned on. Luckily, the camera came with a 3 year warranty through a store in Glasgow (AJ Johnstones) that HDEW camera uses. HDEW Camera were very quick in letting me know how to proceed, and told me to let them know how much the postage was to ship the camera using Royal Mail Special Delivery. The day after I told them, I received reimbursement in this amount. Very quick and able customer service, with a warranty that is honored.
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Best shop in Europe i believe

Hello, i am a professional Photographer from Greece. Recently i need a lens for my camera and after a research i see that everywhere in Greece the most good price was about 600 euro, and in the rest of Europe from 500-550 euro. Then in a forum someone mentioned HDEW Cameras. I check it and i see the price of the lens with transportation including 425 euro final price at my stoudio. I thought was not real and then i decided to phone at the shop. They speak to me very polite and give me instructions what i have to do with a bank transfer. I done all of these and after 2 weeks i had the lens in my stoudio bright new at his box in perfect condition and works just perfect! I can say a big thank you to those people that in those "expensive" days they selling nice products in a very good prices.
www.vlasis-photography.gr
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What a first class company

I ordered a Canon Lens 70-200 f2.8 L USM ii on Thursday night 27/03/2014 HDEW said it would take about 3-5 days to dispatch and I had it at my door on Tuesday afternoon at about 13:00 they are true to their word I did my order on the web, I read a lot of reviews about HDEW and they were all very good, at first was skeptical about the reviews because there was so many good ones so I thought ok lets give them a go and Walla my Lens is here.

I had trouble with two other websites and as I said I was skeptical about HDEW and yes you may say to your self has this guy not learnt any thing but let me tell you they came through with the goods from day one and would recommend them to my family and friends.
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You don't have to worry about dealing with HDEW

I purchased a Nikon D7100 body from HDEW about 6 weeks ago. I was a little apprehensive as they were so much cheaper than other retailers and they make no pretense that the cameras can be grey imports without official UK warranty.
My body arrived right on schedule for an amazing price.
No problems there, but I did experience a 'dust on the sensor' problem last week. An amazing amount of dust specs had built up on the sensor, really apparent when you stopped the aperture down.
I called HDEW who asked me to send the body to HJ Johnstone in Glasgow. I sent it off on Monday and it was returned on Wednesday - clean as a button.
HDEW are also refunding the postage.
So cant say better than that.
This UK company exists and you can call them to confirm or query.
They are genuine and the service is first class.
The 3 year warranty works.
Well done HDEW, I will buy from you again and recommend to my friends
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A great on line company , fast postage too

I bought a Nikon D800 on line on Monday afternoon and it arrived first thing on Thursday. It was well packed and I got a free compact flash card too. I would recommend this company, you can phone your order in if you want. The price was amazing about £450 cheaper than any company I could find or trust.I will be buying more photographic equipment from them in future .
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Absolutely brilliant service from HDEW Cameras.

Recently I ordered a Nikon DSLR D800 and an AF-S Nikkor 24-85mm lens from HDEW Cameras. The service I received was efficient and nothing less than excellent. The camera and the lens work brilliantly. Furthermore, I received a free UV filter for which I am grateful. I would certainly recommend this company to people with an interest in photography.
SJU
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excellant to deal with

hi to all
recently purchased a 5d mk 3 and a canon a 16- 35 wide angle lense , excellant service, looking to buy 70-200 canon mk 2 lense and will definetly go back and purchase it from them excellant delivery service, no complaints what so ever.

yours sincerely PHIL - WESTMOORS DORSET
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Genuine Company

Purchased a canon EOS 5D III along with a 24-70mm f2.8L II USM, a circular polariser filter and a 64GB flash memory card which totalled just under £3500. Felt confident after reading the feedback and received my order 6 days later. All components were brand new and genuine. I have been using the equipment for 10 days before leaving feedback and am completely satisfied with the results. I have registered the camera and lens with canon via their serial numbers with no problems. I would recommend and will use again.
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No Hesitation in Recommending

If you are reading this then like me you have been saying to yourself “there must be a catch” how hdewcameras can sell at such competitive prices ? Well they are grey imports but unlike some of the even lower priced companies you will have come across they are UK based.

I bought a Canon 6D and with a few extras was parting with close on £1,700 so believe me made sure I was not being conned. I phone their office several times before placing the order and the phone was always answered within a few rings and whoever picked up the phone (each time a different person) was helpful and gave reassurance. They were out of 6D’s at the time so I had to wait a week, to come in to stock, but the day they got it they posted out to me and it arrived the next day. At first I thought the memory card and filter were missing but no they had thoughtfully put the smaller items in the bigger boxes. Not only did I save a good chunk of money on the normal UK price, it is a UK spec camera, came with a 3 year warranty (one with Canon and two with hdew) and also came with Photoshop which was a Canon offer at the time.

I am extremely happy with the service and would not hesitate buying from them again nor recommending them.
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excellent service

Had a very good deal , was able to track parcel all through the delivery process will be using again .
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Excellent Company and Excellent Customer Service

I recently bough Canon 5D Mark 111 of HDew Cameras as I live in Ireland I wasnt able to pay through the sage system so had to bank transfer in 2 seperate transactions due to the limit one can transfer in a day. I found HDEW cameras excellent to deal with they responded immediately to my emails plus when the money was transferred the product arrived in good time. I am now in the process of purchasing a 70-200 mm 2.8 L iiUSM lense will keep doing business with HDEw prices cant be matched and the service is second to none.
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excellence service and trust

THis my second first i brought a Nikon D7000 and second I brought a Nikon D600 from Hdew and the camera has oil so i return to them and they replace a new body for me no extra charger and fast service. I Trust Hdew service and the product brand new.
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Absolutely brilliant !

Ordered Nikon 70-200 f4 lens
Absolutely brilliant is all I can say got what I wanted and saved a packet.
Ordered on Monday 10th, early evening recieved it thursday 13th mid morning!
When I ordered I received two emails one to confirm order the other to confirm payment, on Tuesday I recieved another stating that 'Thank you, we have received your payment and we are now processing your order for dispatch. This process usually takes 3-5 working days'
on Wednesday I received another email stating dispatch with Fedex tracking No, I clicked on this link which stated Next day delivery.
On Thursday I received it.
Brilliant cannot fault it and Saturday i'll give it a decent run out!
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Great Value and Service!

I bought a Canon EF 70-300mm f4-5.6L IS USM Lens from HDEW Camera a few days ago. I was concerned about how much cheaper the lens was compared to other UK suppliers but after chat with a nice lady called Lesley at HDEW Cameras I felt confident in purchasing the lens. They arranged to delay delivery by one day so that it would arrived on the day I was working from home.
They have been around since 1993 and are based in the UK. They source their camera equipment directly from the far east ( where else would you go for Canon equipment !), but unlike other suppliers (most offer cheap prices but are based in Hong Kong) they offer a full UK warranty and under the unlikely event of failure, UK repair of equipment. Thanks Lesley for all your help.
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Totally Dependable!

I was wishing to purchase a Nikon D5300 with 18-140mm VR lens and scanned the internet for prices. I found that HDEW was the cheapest, by a long way, saving me a hefty £200 on Amazon prices and a colossal £300 on John Lewis. Furthermore, I noted that they were offering a 3 year warranty, for which others would charge extra. The difference in price was, in fact, the difference between me being able to afford the camera and doing without!
Naturally, I was apprehensive about buying from a Company that I had never previously heard of, but the positive reviews did allay my concerns somewhat. Remaining concerns were dispelled when I rang the Company, and the extremely polite, patient and helpful manner in which they addressed my queries.
At 10:20 on Monday, 3 March/2014 I order my camera, online, and received an immediate acknowledgment followed by notification that payment had been cleared. The camera duly arrived by Courier before 10:00 on Thursday 6 March, followed in the post with a three-year warranty and instructions on how it should be used.
I will use HDEW for my future photographic needs and, based on my experience, can thoroughly recommend them.
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Fantastic

Great company,orderd Nikon d7100 on 2/3/2014 arrived 6/3/2014, awesome service
and saved over £230 on uk price.will def buy from this company again
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Getting The Best Prices From A Trusted UK Online Retailer

Having never dealt with this company before made me a little wary as you believe you are buying from a UK company when in fact it turns out they are based overseas.
So it was nice that one can phone up and get to speak to a family business these days and get your questions answered there and then instead of being passed Pillar to Post as I have done recently.
The products I ordered came within the stated time(on time) thank you and was the quality (new) as stated and I have saved over £160 Just Fantastic...certainly will deal with this company again.
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super item, super packaging super service

Canon eos 700d:
Purchased this item with some trepidation as i have never purchased items from an unknown company especialy when the items come from abroad. But due to the cost of this item on other sites i took a punt with this company as they were £130 cheaper on this item and included a free 3 year warranty. I did phone the company up first to get some facts and details about the company, the assistant was informative kind and courtious. I ordered the item on the Monday 3rd and i recieved the item on Thursday the 6th. All dealings with this company was great they even sent an email with tracking details. 10 out of 10

HDEW Cameras Details

About this company

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon and Sigma.

Visit HDEW Cameras

Contact information

Call us on: 02086695668
We live here: United Kingdom

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