I ordered my new Canon 5D Mark III and it arrived within a few days - courier delivered. In fact I wasn't at home on the first delivery attempt, and the kind driver delivered at the same time the following day. I was also given free delivery as I had been a previous customer. Excellent company with very competitive pricing.
Wouldn't hesitate to recommend this company to anyone buying a new camera!!
Bought a Nikon D7100 and. Nikon 17-55 f2.8 plus two memory cards and a spare battery. E mail and phone contact by their staff was first class, bank transfer hassle free and delivery to Malta took just one day from their order dispatch notification. Three year warranty against the local agent's one year and most importantly I saved nearly 400 euros. Would certainly use HDEW again and would highly recommend them.
Ordered a top end lens and was informed it was in stock and could be delivered next day despite it being a Saturday. So I bought the item and received it the following day as promised.
Great points to this company:
1, Several employees on hand to talk to including the director.
2, Next day shipping if the item is in stock.
3, Deal direct with them if faced with and issues.
4, At least a 20% saving on high street prices.
For these reasons, I will use again and again.
Able to track process on line to see how the transaction was going. Ordered on a Sunday and was a little apprehensive because it was a lens worth £1600 and there seemed to be no progress in the orders situation and it was the first time I'd used them. I phoned them to enquire when delivery was due and they said it would be here on Friday morning before noon and it was. Would have no problem dealing with them again.
You cannot get better than this. I ordered my camera in the afternoon and received it at 08oo hrs. the following morning.
Recently bought a Canon Digital 70d camera, separate battery and sd card.the price of all items was very competative and the service (by courier) fast and exactly as stated. No problems whatsoever. Would recommend them to anyone and everyone
I have been using HDEW Cameras now for a few years and have purchased a lot of high value items. I have never had a problem with either the staff or the product or delivery. I have even collected from there premises on one occasion to save time prior to going on holiday.
So to any doubters call Shaun and speak to him his knowledge is next to none.
It's cheaper than any other website or ebay and very reliable. First I bought a camera and I went to collect it. Very nice people. I paid by card on collection. Than I ordered a lens and paid them online because I trust them now. They posted in a few days. I'm very satisfied!! Higly recommended!
The camera was ordered via the website and the order was acknowledged along with the full payment which was taken at the time of ordering. Then I waited and I waited, eventually after four days I called the Customer Service line, where I spoke to a rather aloof sounding male who advised me I would have the camera before the weekend. The camera did as promised arrive 'before the weekend' and it is not a 'grey' import as some of the cameras offered on the internet are.
Would I use HDEW Cameras again, yes for the quality and the price, but I won't be speaking to customer services direct again!
I have used HDEW on a number of occasions for the supply of a number of Canon professional lenses and camera bodies. In all cases my telephone enquiries were answered in full and all commitments with regards to delivery times, product specifications and prices were met.
I recommend HDEW without reservation.
I ordered on the internet a Canon camera body, L series lens and filter from HDEW at a price that on the high street would have only bought the camera body. Delivery time was as stated at time of order, I was advised by email of dispatch and delivery was then next working day. No phone calls, no hassle, just excellent service. This was the first time I'd bought expensive camera equipment in this way and will certainly be buying via Hdew again.
I've bought a few things from HDEW over the past few years and can only say that they deliver - in the widest sense of the word. Good prices, products as described and as expected, good communication, good service, secure payment, and reliable. You can't ask for more.
This is the second purchase from HDEW in recent months and the communication, service and prices have been exceptional on both occasions. The savings on DSLR Cameras from retail and high street store prices are substantial. The X-Tend 3 year warranty also offers peace of mind. I look forward to future business with HDEWCameras.
I have just purchased a Cannon 70D from this company and am most happy with the product. I priced the product up on the internet and after a recommendation from a good friend I chose to use HDEW for the following reasons.
1, They are a UK company, the only companies to beat their prices were all based in Hongkong.
2, They offered a 3 year warranty on my camera.
3, Genuine product, no grey imports.
My only reservation in not giving a 5 star is that although the camera was in stock and they took the money on the day I placed the order, they did not dispatch the product till the 5th day after that. I know they say product dispatched within 3-5 working days, but I thought they may have been a little more prompt than they were.
I bought a cannon 100mm macro lens for £100 cheaper than I could have through Amazon. My only issue was that the website indicated that it was “Available for immediate dispatch” but as it took them three days to send it this clearly was not the case! I ordered on it on Monday and it arrived on Friday so I’m still very happy. Good tracking info too.
I spoke to my son who says the Canon 600d works perfectly. It was delivered when they said it would be. I particularly liked their attitude to Saturdays, i.e. they might be there, that's the way to do it. Thanks HDEW. Faultless transaction, good price, great service. Rich.
I ordered the camera (OM D5) on a Thursday late afternoon.
I was advised by e-mail that the camera would arrive between 9.00 and 12.00 on the Monday, which it did at about 10.30 am. It was very well packed, not only in the manufacturers packing box, but in a outer box complete with additional vibration absorption modules.
The choice of equipment was entirely mine, I required the best price and delivery and to this end HDEW fitted the bill to the n' th degree.
Great service, fast correspondence, quick delivery and amazing prices.
Need I say more.
Thanks once again for making my partners birthday a success.
I placed my order for my 100mm macro lense and as promised the lense was dispatched in the timeframe 3 - 5 working days. What I liked was the pleasant attitude of the staff when I phoned to confirm my payment. Also the carriers they use are really good they e mail you to confirm dispatch date and give a tracking link. The parcel arrived 10 mins late ( Supposed to arrive before 12) but that was not a problem especially as carriage was free.
The other thing was that the price of the lense was really really competitive and I saved a bit of money which is always good. So on the whole no fuss really easy to deal with.
Highly recommended company, I called to ask a few questions before i ordered my goods and they were delivered very promptly, plus the best price in the country.
I was worried about handing over a £1000 with my credit card as I had had problems with others companies who take your money when they don't have the item. No need to worry. I collected my Canon 70d from them..I was given a 3 year warranty. I would recommend them and use their postal service in the future. Honest company who import the equipment themselves. So what if its a grey import. I have saved enough money for a lens. Keep up the good work.
I would certainly buy from this company again. It's nice to know you can telephone them for advice and place an order too
Quoted me for an item not listed and returned a highly competitive price with a 3-4 day delivery. All went smoothly to schedule.
Also very pleasant to be able to phone and get an immediate response every time, service does not get better than this.
No I am not on the pay roll just very impressed, obviously happy to deal again.
I was amazed by the number of good reviews this company had and now i understand why - i bought a canon 5d III and it arrived 2 days after my order was placed! On the phone they very friendly and really helpful, overall experience - 5 stars.
I ordered an Olympus OMD M5 kit which was delivered very quickly. I'd worried about the instructions and battery charger but shouldn't have - the instructions were in English and the battery charger had a 3 pin UK plug. Also came with a free 8GB memory card and that works faultlessly. Delivery was free and all this for less than I would have paid on ebay for a secondhand version.
Can't fault them - what's not to like!!
Canon EF 24-70mm f2.8L II USM lens - I purchased this yesterday afternoon (31 Oct) with the help of Shaun and it arrived at 9am this morning (1 Nov), less than 24 hours later. Wow !! Really impressed with your aftersales email communications too.
What can I say but nice one Shaun and well done Hdew Cameras !
Thank you so much.
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