Absolutly piss poor! Avoid, stick to their retail stores!
Very piss poor service, I order an item, they do NOT let you specify a different delivery address, and there is nothing on their site to tell you that either. So I placed my order using my work address ... and nothing...
2 Weeks later they sent me a letter (thats right snail mail, not an email or a call but a letter!) that was sent from Switerland/Sweden so not even from the UK from ANOTHER COUNTRY telling me I have 5 days to contact them to respond to the delivery issue the only problem here (aprat from the fact the sent me a letter and not an email) was the fact that the letter had arrived 8 days later so i called them... Only to be told that they cannot send to commercial property and do not allow name changes... Sending letters is their policy or something instead of emailing.. Suffice to say I told them to cancel the order completely! Orders are shipped from Sweden/Switerland so do NOT expect fast delivery times.
AVOID just stick to their retail stores!
To reply as a company, please log in to your business account.