Items take AGES to arrive. Most of the time they are not in stock so arrive in seperate packages, weeks apart. I e-mailed customer service and got no response so I called them. The advisor told me a blatent lie regarding my delivery. And returning items seems to be just as slow a process as ordering. Won't be shopping online with h&m again. Just not worth the long wait.
To reply as a company, please log in to your business account.