HomeAway reviewed by

Alice Springs, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

gone to the dogs

I've only listed my property since last year with Home Away but in this time it has really gone downhill fast. It used to be great, easy to use and I got quite a healthy number of enquiries but since they were taken over by another company, they have introduced extra subscription levels and other 'improvements' which actually diminish the service to users, but make the company more money. I actually tried an experiment and upgraded to a higher level of subscription only to find that a few weeks later, my property had slipped back down the list as other people also upgraded. It's a zero sum game which only Home Away will win - although when they have lost the majority of their listings, they will also lose out, and maybe then they will reconsider their catastrophic strategy towards owners, who pay for the site to keep operating.
    Comment (?)