We have been told for two days now that the mattress is being delivered "today". Neither day has it come. The first day the courier phoned me to say 'there was no flat number' on the order and he had already left; I asked him to phone the next day before arrival so I could leave work to come for delivery. This afternoon I took the call, was in the flat within ten minutes, but after waiting 45 minutes, nobody came. I could not get through to the courier despite ringing many times, and in the end left a voicemail to say that I had to return to work. I was unable to get through to anyone at the delivery office, but will be trying to phone them in the morning. Neither time has any note been left to say that someone has come to deliver and I haven't been there. As you can understand this is a very frustrating situation, especially considering we ordered the mattress almost a week ago.