I actually bought a second hand car off the website and after also talking to Ben, the salesman. He told me everything about the car, about it's history,and it's general condition. I bought the car, and was told that if the car wasn't as described to me when I went to collect it, they would give me my deposit back and also money for travel inconvenience ! Needless to say, the car exceeded my expectations, (and has continued to do so). I also was pleasantly surprised that I got a 12 month lab/parts warranty with it.