used to love this company then they put prices up without telling you then when you complain they basically say tuff. Then even though I had been with them over 4 years wouldnt cancel my contact and still 7 months laters they are still billing me each month!!! They where charging me $80+ per month I know have the same package with another company at £3,95 per month. Total scammers and ripoff merchants.
Hostgator will not enforce their own terms of service. Despite many abuse reports proving TOS violations, they refuse to act and seem to be in fact protecting a hate website.
Reports have included links to images of a naked under age girl being held by a very much older nude male, as well as posts advocating date rape of a 15 year old girl. and others posts showing what look like underage boys engaged in sex acts.
This is potential harm to minors and is a violation of their TOS.
There is also a beastiality image showing a nude male having sex with a decapitated pigs head, again a violation, as their TOS states obscenity is prohibited.
There are many more such posts and images, but Hostgator will not enforce their TOS.
If anyone is thinking of joining Hostgator I would recommend that you look elsewhere first.
Register --> Pay --> first few hours everything is fine.
But THEN, they will lock your account, request a copy of your passport, and even if you send the copy via e-mail in minutes after their request and they have action taken on your account, they will NOT unlock your account and even not check your copy of your passport EVEN not after more than 12 hours.
You got left with less money in your pocket and their support laughting at you for beeing so dumb to give your money to them.
Im finished with this company, if you need a real cheap and class A hosting company, try http://www.siteground.com/.
Greetings, a REALLY fucked up customer of HostGator.
John Smithson found this review useful
Hostgator is presenting themselves as a professional company. This is so far from the truth - right now I am their chat support for the 4th hour in a row... not with something complicated simply trying to activate my account.... Oh and by the way I have a tech team waiting on the side getting paid - while Hostgator doesn't do what they are supposed to do... Do not flash your creditcard at this company as they will make your life a living nightmare.
As a bonus half of the time the chat service doesnt work and you are not able to respond to the customer support.
Hosting with the company for several months and so far having no complaints.
The only annoying thing about them is that It takes a lot of time to get the invoices from their system. a frequent task for businesses mostly & me :-)
I have used a great many hosting services and eventually been disappointed in all of them, usually due to changes in the terms of service (in mid contract) or bad support. Hostgator really surprised me. They are a mainstream, big time hosting company that has (in my opinion) great customer and tech support. They are what they are - simple enough to say but really, what you see is what you get, no more or less. They do promise unlimited bandwidth and I am sure that there is a catch there but have never been able to test the premise. The cpanel user interface is a bit cluttered but good, not great, it gets the job done. They are generous with space, the shared hosting servers always seem quick and responsive and no downtime that I have experienced.
A first rate hosting solution at a fair price.
HostGator offer excellent support and top rated business web hosting service. This host also holds #3 spot on a renowned business hosting review sites. Read HostGator Review: http://business-web-hosting.org/web-hosting-reviews/hostgator-review/
Business web hosting plans offered by host gator are remarkable in terms of price and features as well. On top of that, you also get 24/7/365 customer support with their web hosting plans.
U K found this review useful
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