The process was easy to complete and the part was delivered within five days.
Website was helpful and easy to use. Goods were delivered very promptly. Only criticism was lack of instructions for fitting the freezer drawer front that we bought. Resolved this by viewing consumer reviews.
Placing an order was easy. Great website. My phone call enquiry dealt with first time. A mistake that I made on my order was rectified by the excellent team you have working there. Parts delivered promptly. A very happy customer.
After several confused and failed attempts to get the spare I needed from a local a supplier and hotpoint phone service I was able to get my exact replacement from hotpoint spares online. It was great to be able to see the item in picture to make sure it looked right and check the model compatibility easily. It arrived promptly with emails to let me know it was dispatched. At last my oven is working again - in time for Christmas THANKS
The information over the telephone was first rate, including a stock check with suppliers, before a smooth easy online purchase.
Speedy delivery of a well packaged part.
Would recommend, and will be using again as I need another part anyway!
I ordered a drum paddle (C00201776) for my Hotpoint Aquarius washing machine (model WMA44), but could not get it to fit. Seemed to be poorly made and could only fit after removing one of the grips.
Product as requested and delivery OK
Items delivered quickly and to spec. Internet shopping as it should be!
I was about to give up trailing the web sites looking for a spare part for washing machine all they offered me was to buy the complete door when I only needed a plastic trim for the front door, thank you again Hotpoint spares for having exactly the piece I needed. Great website no hassle arrived in a couple of days perfectly packed. Yes I would defiantly recommend this company, I intend to use this company if needed in the future without hesitation.
Mrs Ling (a very satisfied customer).
I searched the WEB for the best price with a company that looked like it could deliver and I felt I could trust. I bought three cooker legs and a knob which were of better or equal quality and a good price. The legs were half the price of other sites and I had a discount for more than one item which allowed me to buy more and save with free delivery as I had baught over the minimum free delivery cost. I will be using this company again
I was very pleased with the service offered, would recommend Hotpoint Spares.
The parts I brought were universal however the tumble dryer I actually own apparently does not appear to exist...... I will br ringing customer services as is require another part but I cannot find it due to this issue.
Hi, easy to search the part, easy to order and the part arrived quickly, although still have problems due to the motherboard so having to get sister to do my washing ;( I'm stuck between buying a new washer or getting it fixed???
Online ordering is a doddle! easy peasy to find what you are looking for and even easier on checking out. All online services should be this way! item ordered arrived on expected date and in good packaging.
as you don't have any in stock or know when you will have I have asked you to cancel my order[several times] and asked for confirmation of the cancellation[which I haven't received] also reimbursing. so any comment I would make would not be favourable
Needed a replacement freezer tray in a hurry, and this company supplied the correct Hotpoint part at a competitive rate and delivered next day to Northern Ireland. Can't ask for a better turnaround than that, would definately recommend.
easy to use website and peace of mind with hotpoint parts, arrived quickly after 2 days from order also competitively priced, would use again
I ordered a replacement cutlery basket for the dishwasher. It arrived well-packaged, and marked as fragile, but somewhere along the line it got damaged in the post. I contacted the company, who sent a replacement very quickly. The woman I spoke to was helpful and courteous. I would definitely recommend this company to a friend.
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