We were sceptical at first given the fact that HN offer an extremely competitively priced product and that we went for the no-commission option. However, we have been really impressed with the level of service we have received. Lois our account manager has proved to be an absolute star - she always returned our calls with the information we requested within a few hours; in addition she pre-empted which other bits of information we would find useful. Viewers gave us positive feedback on the speed that HN managed to organise viewings and how helpful they were at answering their questions. Having dealt with conventional high street based estate agents for our purchase, it has further emphasised to us how outstanding HN are. We would have had to pay in the region of £3000 for an average level of service if we had gone with a high street agent. As it was we paid around £600 all in and received above average service. My only worry is that with this level of value and service, HN will surely corner the market and then prices will be driven up! In summary House Network work with speed, efficiency and show initiative - an estate agents for the modern era.
I can honestly say I have been very impressed with every aspect of HouseNetwork and the service provided by them. They were quick to respond to viewing requests and always followed up for feedback. In my opinion the need for high street estate agents is diminishing, having put our house originally on the market with a traditional estate agent we were disappointed with the lack of effort made by them, House Network provided a much better service without the high commission. Excellent photography too! I would highly recommend House Network to all my family and friends, they provide an excellent service. Don't hesitate to use them.
I used Housenetwork as a portal to sell my property and had an offer within the first two weeks of marketing and sold my property at the beginning of November 2013. Trying anything new and paying upfront for a service, there is always that sense of trepidation yet I am so glad I took the plunge.
I found the whole Housenetwork experience to be very positive and I would recommend it to anyone who is reasonably computer savvy and wants to save themselves a whole lot of money.
House Network have sold five houses for me and they have always been very efficient, very clear and always have good communication throughout the process. I will be using House Network again in the future.
I would definitely use HouseNetwork again, i was very satisfied with the service and liked the up to date progress and communicattions offered by the on-line system.
We saved over£10k in estate agent fee's, I just dont know how estate agents can demand such fee's in this digital age !
The Housenetwork experience has been a very good one. The set-up speed was excellent. The photos were really good and we loved being able to choose and move them around the site as we wanted. The floorplans are beautifully clear. House details without a floorplan are like a mug without a handle; hard to grasp! Our personal agent was always prompt, helpful and very pleasant as she moved things along via the ticketing system. Only downside - we would have liked to have thanked her face to face for her good work.
Having viewe a property on Housenetwork we deceided to market ours on their site.
the whole experience was extremly easy conducting most of the paperwork via the internet, even for me as a 70 year old !
The staff were always helpful a friendly, the cost saving over a high street agent was amazing in actual fact we sold our house to the first viewer they made an offer two hours after viewing, briliant.
Housenetwork is the ONLY way to sell your house! The future is Housenetwork. The staff were really helpful and always eager to help and answer any queries. Their photographer was top class. So glad we choose Housenetwork...
I would recommend this estate agent to anyone interested in selling their property. The online system is user friendly and you can manage the property details, see statistics and viewing details whenever you log in. All the staff are professional, efficient and pleasant to deal with on the phone. Several viewings of our property were arranged and we accepted an offer in just under six weeks. We were very pleased with the entire process and impressed with the service which cost us less than half the price quoted by local estate agents.
House Network exceeded all my expectations. My house sold in under 3 weeks and the whole service was professional, straightforward and above all, very friendly and helpful. I cannot express enough, the total professionalism, thoroughness, patience and warmth shown to me by House Network.
My own agent, Sian Maydon, is a prize asset for the company. Sian made what is usually a fairly traumatic experience into a highly efficient, seamless sale. Overall, I would highly recommend anyone who wants a personable, professional service to HN, rather than the high street agents who are commission based and charge exhorbitant fees for little work. Many thanks Sian and HN.
I cannot recommend housenetwork.co.uk highly enough. We had over a dozen viewings in two weeks with two potential purchasers offering the full price! The staff at the office were all very professional from the photographer who came to take the shots to the girls in the office keeping me informed at every stage. I was impressed by the versatility with which I could amend/adjust our house's website appearance and the fact that I was in control at all times. A great service and at a very competitive price which leaves the high street estate agents well behind. This is the future of selling houses!
The service that was given to us by the house network team was excellent from the day the pictures were taken of our property to the day we sold which was within a week of marketing. The photo's were of a high standard & showing each room of our property & garden. The viewers we had in the short time we were on the market all commented on how polite & efficient the service was that they got from the team at house network. I would also like to say that I have never had a move that has been so stress free & I have moved plenty of times. Thank you to all of the team.
WOW what more can I say, great service from start to finish. A House Network agent came to my house with a couple of days, took 35 fantastic photos and we were listed on Rightmove and other sites 24 hours later. We have now accepted an offer and are very grateful for the help from Customer Services especially Lois who has been outstanding. If you want to use their services for a very low cost one off fee then use the following code for a 5% discount: VGYAWPKSJY. Good luck
Have recently sold our property via House Network, I cannot fault their customer service. From day one they were helpful and communicative, from the person who came out to take the pictures to the estate agents on the end of the phone line/ online chat system. Updates from our agent were frequent and advice was spot on. Property profiles were up on all the websites such as Right Move and Zoopla within a short space of time.
I can't see why anyone would pay thousands of pounds to high street agents when, you can go the online route for a fraction of the price.
After getting several quotes from local estate agents for 2% commission rates on the sale of our home, I decided to look at selling our house myself. I opted to sell via The HouseNetwork instead because it offered us a £2k saving, paying only £495+VAT whilst our house got marketed via RightMove and all the big property sites for the price.
Communication from the Housenetwork team has been professional and all viewers to our property have provided good feedback too.
The system is good (once you get used to it) and provides a lot of useful stats about how our house was being marketed.
The only down side is that the for sale sign doesnt come with timber, so make sure you get a big bit of wood to attach your sign to.
My wife and I would happily recommend the HouseNetwork.
PS. If you add this code at time of order in the promotional code box on the housenetwork website you will get a 5% discount straight away - ILKLLRBWJN.
With High Street Estate Agents costing exorbitant fees it is a refreshing scenario to find an Internet based company who actually do the same job for a fair price. We paid the upfront standard cost and sold our property in about 24 hours for £595+VAT as opposed to about £4000+VAT with a standard estate agent...it's a no brainer..!
I was absolutely satisfied with the level of service ,very professional and attentive staff.We saved so much money,and it was worth every viewing we had to do ourselves. We previously used estate agents for sale and rent and always end up frustrated as they charge so much money and being very pushy it was never a pleasant experience.
Housenetwork were very professional and made our sale a very smooth affair. Their communication was quick and efficient. Even the photos and floorplans were dealt with and uploaded within a few days. Much quicker and cheaper than a high street estate agent.
We were extremely impressed by the service provided by House Network. There were no drawbacks to using them and we would have no hesitation in recommending this company if you are looking to sell your home.
As a professional property investor with a large portfolio I've bought and sold many properties over the years. If you're using estate agents as often as me, you'll know that local high street estate agents charge sellers high fees but often provide an incredibly frustrating unprofessional service. In the past it's cost me dearly in both time and money.
Now I only use House Network online estate agents, who offer an outstanding service in exchange for very small fees. They get the properties sold, quickly, for the best price, which has saved me a heap of time and lots of money. I really can't recommend them highly enough!
To give you an example of their fantastic advertising, here's the latest house I'm selling, see how excellent the advert is! Note the description, photos, floorplans & brochure, which are all very professionally completed - http://www.rightmove.co.uk/property-for-sale/property-28321086.html
Plus if you use discount code KUJNWRDSFB you'll save a further 5% off their fees. Brilliant! Plus I wish you good luck with your sale too!
I'm so delighted I went with HN, when all my local high street agents were looking to charge me a 2% flat fee. I looked at several online agents and decided that HN looked the most promising. I went for the Star Buy package, which was not the cheapest option, but included a For Sale sign, premium listings on all the main property websites, etc. The service was excellent from start to finish. My sale turned out to be a bit of a nightmare, dragging on for nearly 4 months, but the staff at HN were persistent and professional in pursuing it. The online messaging system works brilliantly and I was able to set my own asking price, choose which feature photos I wanted etc. Kayleigh and Lois mainly dealt with my account and they both delivered outstanding customer service. I saved over £3000 by using HN, so I am just delighted and finally completed this week. The affiliate scheme is great too, and I have already earned a referral fee by passing my code to a new customer. I would recommend HN to anyone over the tired old high street agents whose days are numbered!!
Used house network for estate agents for our sale and used them for our conveyancing, I can not praise them enough, kept us upto date every step of the way, also the fact that you can scan in and upload documents is a massive plus. Not only all that we saved a whole load of cash!! Would definitely and already have recommended you. Keep up the good work.
High street estate agents look out - your reign of laziness and greed is coming to an end. House Network is the future.
House Network do almost everything that a normal high street estate agent does - and they do it better, at a fraction of the price.
The only differences are that you will have to conduct your own viewings (although they will arrange them for you at your convenience), there is no office to visit (although their friendly and helpful agents are always at the end of a phone line), and they don't have an existing register of potential buyers (but they'll help Rightmove do that job for you).
Everything else is just like a high street estate agent, i.e. they'll deal with solicitors for you, negotiate price for you, answer questions, etc. To be clear, this is NOT a flimsy online direct sale service, this is a full-on estate agency service, and they do an excellent job.
We had 11 viewings booked within 24 hours of going on sale, we got several offers over our asking price, and we paid NO COMMISSION - saving us £7000 over a high street estate agent.
Local estate agents wanted about £5,000 to sell our house and we have paid just over £800 to housenetwork. The photo's and plan they did were good but the description was not very good. The great thing is that is just a starter as you can rewrite it yourself.
We put up a for sale board and added our phone number to the post (they only sell you a board, made my own post and erected it myself) and had 2 viewings the next day and agreed the sale at full price. We would have sold it if we had just scribbled our number on a piece of cardboard to be honest (apparently 1/3rd of houses are sold by the For Sale sign). Housenetwork aren't perfect and I would much rather deal with the buyers myself than use any agent, It is much better to speak to people directly, but the saving over local agents is massive and local agents are no experts in my opinion and are acting in their own best interests rather than yours. I would recommend Housenetwork if you are want to control the sale yourself.
Housenetwork provided a seamless service from marketing my property until the eventual sale. In my experience, regular Estate Agents do not market your property any better and soon lose interest in showing people around. The owners are the best people to show potential buyers around and can answer all the questions.
So Housenetwork is an affordable service, with no hidden fees, and you save a lot of money by doing the viewings yourself. Also, even though I paid my fees upfront, Housenetwork did not stop providing a full service even though they were not going to receive anything further. This was a great comfort. Highly recommended if you are prepared to do the viewings yourself.
Excellent service from beginning to end. They were prompt at every stage of the process - from getting the pictures taken, and the details onto Rightmove etc right through to sales progression.
They always did what they said they were going to do, when they said they were going to do it, which might not sound like much, but puts them head and shoulders above any other estate agent I have ever used ! And at a fraction of the price.
Brilliant service, from completing the initial request form online through to the sale of our property. Very quick responses and all staff I dealt with were extremely professional (especially our allocated agent, Lois Gocking).
Thought it a bit of a risky move to try and sell with them as not the 'normal high street (expensive!) agents' but so glad we did!
Am recommending their services to anyone who will listen!
As far as I'm concerned the bricks and mortar estate agent model is a thing of the past. House Network has proven beyond any shadow of a doubt that selling your house online is far more transparent, less stressful and above all cost effective when compared to a traditional estate agent. I would highly recommend your business to anyone!
my son used housenetwork and was impressed so when I wanted to sell my house I thought I would give them a go .They gave me a report every week on how many people were looking more than the highstreet agents do .The appointments were made to suit both partys.A great agent and a great price thankyou housenetwork
House network have been fantastic from the moment I first decided to use their services. I was amazed at the quality of the photographs, floor plan and description. When I needed to contact them, the phone was answered quickly and the ticketing system to contact our agent was very useful. Stacey was very helpful and acted as a fantastic go between between ourselves and our buyer during the process. Incredible value for money and I would not hesitate to recommend House Network or use again in the future.. Estate agency just the way it should be.
Lois and the other girls from Housenetwork surprised me with how well they treated their clients. Lois has been outstanding at every stage of the process of selling my father-in-laws house. She always had time to answer any questions, polite, returned any calls at the earliest opportunity. I always knew exactly where we stood with each process, Lois chased up delays and found solutions to any problems. Customer service thats second to none. Truly outstanding!
House Network provided me with a professional service at a very reasonable price. All staff were very helpful and the contact through every stage of my sale was excellent. I would recommend House Network to anyone, 10 out of 10 service!
This is the second time we have sold a house through House Network. I can't recommend them enough. You are kept up to date by telephone and email and any queries are dealt with very promptly. You also save a lot of money by not using a local estate agent. Why doesn't everyone use them?
I cannot fault Housenetwork in their work so far. I 'spoke' to staff members through their live chat messenger type system which was perfect for me as I can look after my baby and then quickly type and read as I run around. I got all the answers I needed immediately about contracts, how things work and booking a home visit and when I had paid online the service did not change.
I requested they come out the following day which was a Saturday, photos and floor plans done quickly and efficiently and well. Descriptions accurate and well worded, you can change them if you like but I thought they were already good.
Our house has just gone live on rightmove, zoopla etc, and on the housenetwork site. I didn't think many people would see their own site but you can see how many hits you get and 25 people had seen it within a few hours and 3 had downloaded the brochure.
Will update the post at the end of the process, but so far are very happy with our tentative decision to try an online agent. There are lots of buyers looking for property in our area and they are likely to be the age group that are more likely to search online rather than in a shop. Maybe if the housing market in our area was not as good at the moment or our target market would not be computer users we may not have been so confident to try but the difference in price has given us the push to do it!
You can use this code to get 5% of your bill, yet another incentive!! discount code: CMSKAKEXXJ
I would thoroughly recommend house network. I was quoted over £3500 for a basic marketing pack with no floor plans and only a few photos by my local high street agents. Fortunately this poor value service prompted me to look elsewhere. I then saved £2900 by using house network. Floor plan, multiple photos and online feedback was excellent. Gone are the days of needing a high street agent to sell your house. I didn't even use a for sale board.
Not only were they a very good price (you knew what you were paying up front) an agent explained how the whole process works before you sign up. Your designated agent helps you every step of the way and if they are out the office someone else can access the file and give you an update. It's all done online so no paper trail and you can access it any time you like. They also use every major selling website so high chance of selling quickly.
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