Housenetwork reviews

Housenetwork reviews

Excellent
9.6
from 0 - 10
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Review by confirmed purchaser

Very professional and friendly job!

They have always been very professional, helpful and approachable. They have always returned calls when we asked for something.nthis is the second time we used housenetwork, the first time 3 years ago to sell a detached house, this time for a one bedroom flat. In both occasions they were fantastic and at a fraction of traditional estate agents. Prior to employ housenetwork we have used traditional agents and found housenetwork services much superior.
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Review by confirmed purchaser

a capable service

“ After reviewing experiences and proposals from high street agents (who advised us at the time that 90% of residential property sold begins with an on line search by the prospective Buyer), we decided to try the more attractively priced House Network on line only marketing service.

House Network claim to post the property details on all of the most recognised UK property web sites. We checked these periodically during our time on the market and found our property details had been faithfully posted by House Network and with consistent updates every time.

We worked proactively with House Network staff to achieve best results. House Network advice on property value was consistent with local agents (whom we also considered using). All the House Network staff were helpful.

We did consider arranging separate targeted advertising in local news media etc. but this is expensive and ultimately we had 17 viewings through House Network before selling the property without the need for that extra expense.

Someone always answered the phone at House Network, questions were always acknowledged promptly, and constructive responses came through quickly.

House Network don’t provide local services such as a high street window, advertising in local paper media, showing prospective buyers around the property, or handing over the keys to the new Owners when completing a sale.

We were able to combine our trips for other purposes on most occasions, but on this property we had no alternative local representation to show prospective Buyers around and a 250 mile trip each time.

From our experience, handing over the keys to the new Owners is best done in close collaboration with one’s Solicitors and for some Vendors may be a more comfortable experience if handled by a 3rd party.

Our handover was challenging and could have become difficult. Due to both our diligence, and the excellent advice and service from House Network specialist Conveyancing Solicitors, the outcome was soundly concluded and within an agreed deadline. We plan to use House Network and their in house Conveyancing services again".
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Review by confirmed purchaser

Beats High Street Agents every time - why use anyone else?

I have just completed the sale on my house.

My House Network experience has been a faultless one. The service they provide is excellent, The staff are very helpful and courteous at all times. Working online is such a time saver.

I realise not everyone wants to show people around their houses - they want someone else to do it, but honestly - I much prefer to do this as you are on hand to answer questions and can also offer much more local information to viewers.

I sold to the first people who viewed three hours after my house details went live !!!! There were 4 others who wanted to view the next day but we had to cancel them. How's that for speed???

There really is no down-side to using House Network - and no, I am not being paid to say all this!!

If all the above means a much lower fee to pay then just do it - it's a "no-brainer"!!
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Review by confirmed purchaser

Excellent service and Excellent value for money

This is the first time that I have used an online estate agency and was initially a little dubious about the service that I might receive however I thought I would give them a go after being recommended them through a friend and the fact they would save me a lot of money compared to a High Street estate agent.
I can honestly say that I thought the service was fantastic! I have previously marketed with a high street agent and felt that the service from Housenetwork was far superior.
I received constant updates on the marketing of my house, and always received feedback from viewings. The online system works so well as you have constant access to all information at all times. I also used House Network conveyancing for the sale of my house mainly due to such competitive cost. I have previously found buying and selling a house a very stressful experience but they were always on the ball and certainly knew their stuff, which took all the stressful elements of the process away. I was always able to contact them whenever I needed to and on the few occasions that my allocated solicitor wasn't available I received a call back from her straight away which seemed a novelty after dealing with High Street Solicitor previously.
I cannot recommend House Network highly enough and if you are thinking of giving them a go, you should!! EXCELLENT service and EXCELLENT value for money!
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Review by confirmed purchaser

House Network - Brilliant service and amazing value.

We just wanted to thank you for an excellent service. We are so pleased that we decided to go with House Network, despite High Street Estate agents doing their best to dissuade us. We were particularly impressed with the speed at which you came to the house to take photos and draw the floor plan and in our case prepare the Energy certificate. We were also impressed with the quality and number of photos and the quality of the floor plan which was all up on Rightmove within 24 hours! We liked the fact that we could edit the description of the property and choose photos (even upload our own) with ease. Another thing we appreciated was the ease of speaking to someone whenever we needed to. Your staff were always professional and friendly. We saved a lot of money using House Network and would definitely recommend you to anyone thinking of selling their house. Lastly, I think the nicest thing about using House Network was the feeling that we were not getting ripped off. Thank you!
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Review by confirmed purchaser

Fantastic service, efficient and friendly, takes the hassle and expense out of selling

We chose House Network as an alternative to the high street estate agents as we knew our house wouldn't take long to sell and we were the best people to show people around. We needed a quick sale to secure the house we wanted to buy and House Network arranged for an agent to visit within 2 days to measure and take photos and we were live on all the major sites within two days of the visit. People wanting to view our house found contacting House Network very easy and I liked the information I received about each viewer before they arrived so I knew how serious they might be. Everyone we showed around the house had good things to say about House Network and our sale was handled very efficiently. Sian and Ashley were amazing on the day we agreed our sale, they knew what was needed and handled everthing just as we wanted. I have been recommending House Network to everyone I know and feel the days of high street estate agents are numbered as I really can't see the point in paying their fees for a less effcient service.
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Review by confirmed purchaser

5 Stars is not good enough for House Network - They deserve 10 stars

After a lot of research (including local estate agents) my wife and I chose House Network to both sell our house and to handle the conveyancing and we are really glad that we did. The service, communication and professionalism throughout the process has been brilliant. We sold our house within 4 days for £10k more than the local estate agents suggested would be achievable which was helped by the fantastic floor plan, photographs and website created by House Network. We cannot recommend House Network highly enough and would have no hesitation in recommending them to anyone considering selling their property.
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Review by confirmed purchaser

Professional and great value

We received an excellent service from start to finish. The approach to the whole process was very professional. Sian Maydon provided us with great support throughout and we would recommend House Network's services without exception. Their website is very user-friendly and the fact we could do everything online was great and very useful.
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Review by confirmed purchaser

Great Value, Excellent Service

We chose House Network after our private sale fell through, primarily because of the speed that they could get our property up online. We're also bought our next property through them and had already been impressed by the level of service we received. They came round within a couple of days and took some lovely photos. We really like that you can have lots of photos with HN as it gives a really good impression of the property to potential buyers. Almost as soon as we went online, we had a stack of viewings booked in and sold our house within 3 days. A lot of the people who came round to view commented on the responsiveness of HN and how great they had been to deal with (much better than a lot of our local agents). From a sellers perspective they have been fab. Easy to get hold of and they have a great CRM system that means that anyone can answer your queries or give you updates. We would definitely use them again and have already recommended them to friends. Traditional estate agents had better watch their backs!
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Review by confirmed purchaser

Excellent, professional, value for money and a breath of fresh air.

House Network were very professional from the start. The communication was excellent and we always knew what was going on. Photographs were of a high standard and showed the house to its full potential. Several viewers were pleased how they were dealt with when calling to book a viewing. We saved at least £1500 on fees which was wonderful and a breath of fresh air to find such a professional service for the small amount we paid for the marketing. We could access our details to amend as we wanted to and see what was happening. We would be happy to recommend House Network to others and will be using them again in the future.
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Review by confirmed purchaser

Great from start ot finish!

A great service from start to end, we can't praise the service enough and will definitely recommend to our friends and family. All the staff are effiecient and friendly and their customer service skills are excellent. We are delighted with our overall experience.

Our only recommendation we would make was that if house network could offer a post for the 'For Sale' sign or recommend a retailer we could get them. This issue did cause us a few issues.
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Review by confirmed purchaser

House Network; does what it says on the tin

Was recommended this company by a friend. They had sold through HN, the people who bought their house had sold through HN very quickly, so we decided to "give it a go". The main attraction was the price. Their was huge difference between their fees and that of the conventional estate agents. the main worry was "what's the catch?".
There is none.
It does what it says on the tin: Your house goes on the Net, which, it would appear, is where everyone searches these days.
When I started the price was the difference, when I finished the service was it. They put a huge number of pictures on. The text on the website was easily modified by us (by no means computer whizzes being in our 60s). Their Market Reports each week showed the number of hits, the number of times our site had been opened. The advice given was most helpful, and professional.
We sold, at our asking price, in a couple of months. Unfortunately that was to dreamers who pulled out later! But we sold again two weeks after putting it back on the market, this time successfully.
We have now moved. There were no hidden fees, just warm congratulations from a very friendly team.
If you are thinking of selling your house do it with House Network.
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Review by confirmed purchaser

Professional, helpful and friendly and great value for money

I would highly recommend House Network to any of my friends or family - after the upfront fee, it is great that there is no further commission payment but you wouldn't know this from the service received from the agents. They continued to be helpful and friendly throughout the whole process and I'd definitely use them again. Getting the house to market was also very quick and it's good to be able to check and amend your site online, and have some control over how it looks. Thanks House Network!
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Review by confirmed purchaser

Took the stress out of selling and saved hundreds

Would recommend and would use again Viewings booked efficiently, excellent communication, really good to have a one to one account manager to keep track of the sale. Was great to do everything online and the ticketing system was a great way of keeping track of information. Doing things online was much quicker than waiting around for post. Also really liked paying up front, was much cheaper and good not to worry about a big bill at the end
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Review by confirmed purchaser

Great online estate agent

I was recommended to use House Network by a friend of mine who had used them on a couple of occasions. I was a bit dubious at first but after reading all the reviews on the website I decided to give them a go - and I am so glad I did!! The best thing is the price they charge for such a great service you just save yourself so much money using them rather than a high street estate agent. I will never use a high street estate agent again! All of the staff I dealt with right from the start have been great and everyone is so friendly when you call them. The photos they take for the website are brilliant - much better than the ones I had taken by our local estate agent which were awful! Thank you House Network you have been great - if we move again we will definitely be using you!!

PS: this is not a system generated email - and I did type this !
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Review by confirmed purchaser

Amazingly good!!!! Highly Delighted, customer service second to none

They provided me with fabulous photographs of the house that really do help to get viewings. excellent customer service, always returning calls. The website they provide for selling your house is completely under your control, allowing you to make changes to the wording or the price whenever you wish and I literally sold my house within weeks of putting it on the market and at a price close enough to the asking price.
My personal agent Sian, was fantastic on the negotations and nothing was too much trouble. I used their conveyancing also, which again was second to none, with Graham again, continuously working for me. The fees were far more competitive than any other estate agent I could have used and they really did exceed all expectations. 10/10 Thank you so much !! highly recommended and would definitely use again.
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Review by confirmed purchaser

Exceptionally good value with smooth & efficient processes

I decided to choose House Network over conventional high street estate agents because I was really impressed with their professional advertising and photographs, I thought the fees were exceptionally good value and also because I really wanted to get involved with the selling of my own home. Everything went very smoothly, communication channels were very efficient and I loved being able to control images and descriptions on the internet property sites; updating them as I wanted to. I do not believe a local agent would have sold our house any quicker and we saved about £3,000 in the process. I would recommend them to anyone who feels confident about handling viewings themselves, you won't regret it.
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Review by confirmed purchaser

Fantastic service!

Fantastic service and very efficient. House Network made selling our house easy as we sold our house within 4 days! We would definitely use them again in the future and would highly recommend to friends and family.
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Review by confirmed purchaser

An estate agents for the modern era!

We were sceptical at first given the fact that HN offer an extremely competitively priced product and that we went for the no-commission option. However, we have been really impressed with the level of service we have received. Lois our account manager has proved to be an absolute star - she always returned our calls with the information we requested within a few hours; in addition she pre-empted which other bits of information we would find useful. Viewers gave us positive feedback on the speed that HN managed to organise viewings and how helpful they were at answering their questions. Having dealt with conventional high street based estate agents for our purchase, it has further emphasised to us how outstanding HN are. We would have had to pay in the region of £3000 for an average level of service if we had gone with a high street agent. As it was we paid around £600 all in and received above average service. My only worry is that with this level of value and service, HN will surely corner the market and then prices will be driven up! In summary House Network work with speed, efficiency and show initiative - an estate agents for the modern era.
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Review by confirmed purchaser

Highly recommended on line Estate Agent

I can honestly say I have been very impressed with every aspect of HouseNetwork and the service provided by them. They were quick to respond to viewing requests and always followed up for feedback. In my opinion the need for high street estate agents is diminishing, having put our house originally on the market with a traditional estate agent we were disappointed with the lack of effort made by them, House Network provided a much better service without the high commission. Excellent photography too! I would highly recommend House Network to all my family and friends, they provide an excellent service. Don't hesitate to use them.

Housenetwork Details

About this company

Sell Property with House Network Low Cost Internet Estate Agent and secure your low cost home sale quickly and efficiently for under £300 - we are not private house sales and offer 80 million buying searches per month - we run the house sale from start to finish

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