Booked 3 apartments in 3 cities in Europe. Two excellent. One cancelled last minute. House trip unable to help us find something in same area, despite trying. Ended up having to book a hotel at the last minute at a hugely increased cost.
We were just about to leave when I was informed that our apartament is not anymore "our" apartment. And staff from HouseTrip (especially Aymeline Curto) helped us a lot. She arranged a new appartment within 1-2 hours with very attractive price and everything went smoothly...
If you need accommodation at affordable prices, if you want to book in a fast, reliable, secure way, this is the place for you. All the information in one place, detailed search, easy booking, site visibility, makes HouseTrip our first and only choice. If you decide for HouseTrip you will not regret!
To book an apartment via HouseTrip is an easy process. Instead, the most negative aspect is due to the fact that some hosts didn't answer as fast as probably you need. Anyway, the support and HouseTrip hotline works very well (the operators are very serviceable and very customer focused) and we feel always a big support from HouseTrip (via constant alerts and useful information). I highly recommend HouseTrip services
What I like about HouseTrip is the choice of accommodation that includes small family businesses so you can find authentic and cosy accommodation instead of regular hotels. It is very simple to book and to find what you need.
It was a joy to stay in Paris using Housetrip. The staff were very helpful, and quick to sort out any problems, and the reviews were extremely accurate. Not only will I use Housetrip again for holidays and business trips, but we would consider using this as a potential host in the future.
Housetrip is a useful and easy to use website. Payment is held by them and they then pass it on to the owners, once you have arrived at the property. Housetrip kept in contact up to and on the day before you arrival at your chosen property, and then afterwards to see if everything was all well. All in all a safe and trustworthy site that I would use again.