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HPI Check reviews

Good
8.4 out of 10

350 Trustpilot review(s)
Most recent review
Review company
  • Reviews (350)
HPI Limited

Brilliant! Thanks!

HPIcheck.com is really quick and so easy to use. I even found a 20% off voucher code so got the premium check for just £20. The check is instant and a copy is emailed to you within seconds. Fantastic value for money! It's worth £20 for the peace of mind. A very happy customer. Thank you!

HPI Limited

Review by confirmed purchaser

Excellent service

Wanted to express my thanks for fast and efficient service. The HPI check showed an issue with the mileage recorded, the error was clearly clerical (erronous mileage entry on database). HPI objective was to resolve within 5 days, was resolved the next day. Many thanks

HPI Limited

Review by confirmed purchaser

100%

Easy and quick HPI are the best

HPI Limited

Review by confirmed purchaser

too expensive

Very little info for £20

Reply from HPI Limited

Thank you for your review. We believe our price reflects the extra benefits that the cheaper services can’t provide such as finance data (1 in 4 vehicles we check have outstanding finance), a guarantee including protection against buying a cloned vehicle, and we have the largest mileage database in the UK. We aim to provide as much insight into the vehicles history in addition to checking the registers to ensure the vehicle you are looking to buy is not stolen, written off or on outstanding finance. Should a vehicle hit one of these registers we provide more information specific to the interest and can also investigate for further information free of charge.
HPI Limited

Review by confirmed purchaser

Great service as always

HPI are the best and most accurate car checking service, a must for anyone buying a used car whether private sale or from a dealer

HPI Limited

Review by confirmed purchaser

One of the best, very Professional

Really prompt and friendly service, will definitely use them again, very professional , just as it says on the tin !!

HPI Limited

Review by confirmed purchaser

Saved me a fortune!

I was looking to purchase a BMW privately for £10,000 that had 65,000 miles on the clock, one owner from new, full service history etc etc. HPI check showed that it had actually covered more like 165,000 miles and this lead me to finding that the whole service history was fictitious and the car needed to be given a very wide berth! £20 well spent and a lesson learned!

HPI Limited

Review by confirmed purchaser

Simple and easy...

Get ease of use and very detailed report.

HPI Limited

Review by confirmed purchaser

Excellent Service

Excellent service would 100% recommend

HPI Limited

Review by confirmed purchaser

Does what it says.

A easy, convenient way to check out a car history. Don't rely on what the seller tells you. Protect your investment with HPI.

HPI Limited

Review by confirmed purchaser

Very helpful

I always would recommend checking vehicle history before purchase, and HPI is the best place to do it.

HPI Limited

Review by confirmed purchaser

Disappointing

I weighed up the two options available - £19.99 and £24.99.

I decided on the £24.99 as I was interested in the valuation of the vehicle that I am planning to buy. I paid the £24.99 and received the report back, in the valuation area it stated 'No guide valuation is available for this vehicle'.

So in summary i have paid an extra £5 for nothing. I feel that if HPI is unable to provide the customer with a valuation (of which they have paid for) - then they should be refunded the £5. I could have got the same information from HPI for £19.99 as i did for £24.99 - therefore poor value.

Reply from HPI Limited

We are sorry to hear you were not happy with the service. I have looked at your report and can see that the vehicle registration number that you supplied is not returning any vehicle details including the basic vehicle information. This may be due to a recent plate transfer? We would like to investigate this for you at no extra fee so please contact our team on 0845 300 8905 with your reference number and we will be happy to assist.
HPI Limited

Review by confirmed purchaser

Dependable service

I appreciated the comprehensive content of the report which enabled me to swiftly conduct my business.

HPI Limited

Review by confirmed purchaser

good service, simple and clear information provided

good service, simple and clear information provided

HPI Limited

Review by confirmed purchaser

The best £25 I have spent in my life Saved myself £3200

I am soo glad that my gut instinct paid off, all I can say is thank you & it's a shame we can't rate this service above 5 stars. Definitely the best ever £25 I have spent in my life time.

HPI Limited

Review by confirmed purchaser

N Ireland customers disadvantaged. :-(

Hi, recently used the HPi service on a X5 that I have since bought. I noted when completing the check online that because the vehicle is registered in N Ireland the HPi Check Guarantee is automatically null and void! If you are not able to offer the guarantee for whatever reasons then there should be a reduced price option available.

HPI Limited

Review by confirmed purchaser

The check stopped me buying a white eliphant

The car was a right off no mention by the seller but the hpi check told the true story a very well spent £20.00 and not a £30"000 loss

HPI Limited

Review by confirmed purchaser

would have been 5 stars if it wasnt as expensive

I thought the service was good, i liked the fact i could update it and receive an updated report for free. I thought the service was quick and easy and i received the report immediatley so i could not fault the service. It would have been perfect if the minimum report was not £20.00 as all i really wanted to check was outstanding finance on my own vehicle and i thought that £20.00 for this was pretty expensive. But other than the price i was quite pleased with the service.

HPI Limited

Review by confirmed purchaser

Excellent service will use again

Excellent service will use again

HPI Limited

Review by confirmed purchaser

Very good servic

It was a very good servic every must use this servic before they bay a new car

HPI Limited

Review by confirmed purchaser

HPI saved me from making a £4,000 mistake!

My mum's car packed up, bless her, so I went shopping for a replacement with her. We found a great little number with all the toys, and my mum took it for a spin. Prior to doing so I asked the dealer "is the vehicle HPI clear?", and the response was a less than convincing "errm, I think so". I had planned to take out a HPI check in any case, so in the time it took mum to adjust her seat I had completed the check online, in 4 easy steps, and received the report instantly: CAT D.

£19 well spent, for total peace of mind!

HPI Limited

Review by confirmed purchaser

Dearer than others but can be assured of reliable results

A bit dearer than other history checkers, but a good bargining tool when it comes to reselling the car.

HPI Limited

Review by confirmed purchaser

great but it doesn't come cheap

i done a HPI check on my car just incase there was any issues with the car and to put my mind at ease before folking out £30,000. Yes it does the job Yes the car was CLEAR with nothing to report but at a cost of £20 for nothing to report i think is expensive.

could at least give you 50% back if nothing to report on car.

HPI Limited

Misleading Guarantee - WATCH OUT!

Used HPI to purchase a car recently. and ran a full check assuming I was covered under the "HPI Guarantee". After a mileage check came back with no record of mileage changes, it turns out after I had purchased the car that it had been clocked. Contacted HPI to follow up with the guarantee process only to be told that it does not cover mileage.

Typical big company hiding behind the small print. Big guys win - little guys lose.

BE CAREFUL WITH HPICHECK !!!!!! Use another more reputable company.

Reply from HPI Limited

We are sorry to hear that you were not happy with the HPI service. Whilst we have access to the UK’s largest mileage database, we are unable to guarantee the mileage information as unfortunately, it is not compulsory for mileage data to be recorded on the National Mileage Register. We recommend that you always check the documentation for the vehicle such as service history and receipt of purchase to verify that the mileage is correct.

In terms of the small print, our terms and conditions are available on every page before purchase and are also emailed with the report and the mileage exclusion is detailed under ‘Exclusions of HPI Guarentee’ in a standard sized font.
HPI Limited

Review by confirmed purchaser

Great and very easy to do.!

Excellent service would highly recommend

HPI Limited

Review by confirmed purchaser

Quick and easy to understand

Quick and easy to use very informative would recommend for peace of mind more comprehensive than other sites

HPI Limited

Review by confirmed purchaser

Excellent way to get peace of mind.

It makes buying a vechicle much easier. These days you can never be too sure.

HPI Limited

Review by confirmed purchaser

5 Star service for me, from HPI

Decided to get an HPI check on a car I am thinking about buying. No brainier really, £24 against a 5 grand investment.
Like an idiot I put the registration in wrong and guess what there was no such car! an email to HPI customer services and a solution was agreed, a check for the correct registration was obtained and I am one very happy bunny!
Hope the car turns our to be as much of a pleasure!

HPI Limited

Review by confirmed purchaser

Very poor service for £20, a total waste of my money

Very poor service told me nothing I did not already have for £20, paid £3 to a text service and had a 100% success rate. Would not use or recommend this service again.

Reply from HPI Limited

Dear Mr Cameron,

We are concerned by your review and would like to look into this further. Please can you email or call our customer care team who will be able to investigate this at no additional fee, email- consumer.feedback@hpicheck.com or phone- 0845 300 890.
HPI Limited
HPI Limited

Review by confirmed purchaser

Charged for nothing

They couldn't find any record of the number plate I entered but where very happy to charge me in full nonetheless. Not impressed.

Reply from HPI Limited

Dear Mr Reid,

Thank you for your review. I am sorry to hear you were not happy with our service. When the vehicle registration number is entered into our site, we display the make, model, year of manufacture and engine size in a box to the left hand size before you select which report you wish to purchase. This box is then visible when you enter your personal and payment details to receive the report. If no vehicle details are showing, we display the following message in the box ‘No descriptive data is held by DVLA for registration number XXXXX’. Our customer service team would be happy to investigate this for you at no additional fee if you contact us on 0845 300 8905, alternatively we can offer you a voucher for a free HPI check if you email your details to consumer.feedback@hpicheck.com.
HPI Limited

Review by confirmed purchaser

best hip service on the internet

carnt gorong with this service

HPI Limited

Review by confirmed purchaser

bad, cost does not equal received informations.

I got same informatin for 19.99 as from different website for 4.98., your portal really did not help. Just lost m money.

Reply from HPI Limited

Thank you for your review. We believe our price reflects the extra benefits that the cheaper services can’t provide such as finance data (1 in 4 vehicles we check have outstanding finance), a guarantee including protection against buying a cloned vehicle, and we have the largest mileage database in the UK. We aim to provide as much insight into the vehicles history in addition to checking the registers to ensure the vehicle you are looking to buy is not stolen, written off or on outstanding finance. Should a vehicle hit one of these registers we provide more information specific to the interest and can also investigate for further information free of charge.
HPI Limited

Review by confirmed purchaser

Pretty good; however, the warnings need to be up front on a mobile device

Overall pretty good as HPI (a trusted company - the market leader) quickly gave me the interactive results I sought via my mobile phone. I had not intended to purchase a care that day and I was a long way from home. However, having seen, driven negotiated and then purchased the car - in cash (to avoid card charges) from a garage - I subsequently saw the warning in the email on my desk top computer about a £3k limit for cash... Too late, I was home by that point, with the car!

HPI Limited

Review by confirmed purchaser

Very easy way to get peace of mind

The best bargains are often with private adverts and being able to get peace of mind before you start travelling around is a big bonus. You can be happy that your are looking at a genuine bargain, especially if you view at the address shown on the V5.
Having an HPI check just takes away a lot of the pressure and uncertainty.

HPI Limited

Review by confirmed purchaser

Beat the cheat

great service that gives you piece of mind

HPI Limited

Review by confirmed purchaser

This check covered absolutely everything

There were quite a few similar services on offer when I Googled, but this one was the most comprehensive. I managed to save a little on the cost by searching for an HPI promo discount code too. I recommend this to anyone buying a used car for peace of mind.

HPI Limited

Review by confirmed purchaser

I trust them and willing to pay a little extra for that peace of mind!

Yes they are more expensive than their competition, but their information is accurate and you know your getting it from a solid company.

HPI Limited

Review by confirmed purchaser

Saved me a fortune

Helped me deal with a dishonest man from Pakistan

HPI Limited

Review by confirmed purchaser

HPI - Excellent site and reliable data

Used HPI a few times now before purchasing a car and have always considered them to be the market leaders and trust their data therefore I would never consider purchasing a car without a check. Looking at the other alternatives and although I have not tried them yet I consider the charge for HPI and the data you get is competetive and good value when you balance that against the risk of the money you are about to pay for a car. Do not buy a car without a check either by yourself or get the dealer to provide.