Easy to use website, found exactly what I wanted with competitive prices. The delivery was excellent, very quick and the gift wrap was lovely with the tag written exactly as I had asked for. Would highly recommend .
being a person who is quite sceptical about buying on line I have to say this company was fantastic , I ordered a bracelet that arrived promptly ,but my daughter thought it looked too chunky on her so I wanted to exchange it for a smaller one I thought this was going to be a nightmare ,I phoned and spoke to a lady called donna in their web dept who told me what to do ,I sent the item back and the following day I had a phone call off donna to say they had received the item and had put the replacement in the post and I should receive it the next day, and sure enough the next morning my parcel arrived ! how often do you get service like this ,in my experience never , I cant praise them enough a pleasure to deal with thanks
Called into Hugh Rice St Stephens to pick up a charm for my Thomas Sabo bracelet, the girl in the store was fantastic the charm I wanted was out of stock. The girl rang the Beverley store and checked online to find the charm I wanted and explained to me the options for collection from the Beverley store or order on line and get free delivery. I ordered the item online to be delivered to my home address at no charge and the item arrived 2 days later! Perfect!
I ordered a charm for my daughters birthday online on the Tuesday evening as the charm was sold out in the shop , and I received it on the Thursday morning ! I was sent an email confirming the order and another to say it had been dispatched , and a third to say it had been delivered.Very happy with the prompt and efficient service
I ordered from you for the first time after a google search and I subsequently ordered a Pandora charm at midnight on the Thursday. I was so, so happy that it arrived Saturday morning" Best free delivery service I have ever used! Arrived in perfect condition and the price was good too. I will definitely be ordering my future charms from Hugh Rice. I would recommend to anyone wanting to buy Pandora charms online. Regular email updates were provided on my order and the invoice was electronic too. Cannot express how impressed I am.
Ordered previously from Hugh Rice so knew what to expect from the website - really easy to use. Great selection of goods. Excellent service and delivery. I have no hesitation in recommending this website for use. Also used the customer service phone line - again excellent prompt service.
I purchased a charm for my wife's Pandora bracelet as a Valentine's day present. It not only arrived within 48 hours of purchase but the postage was free and they gift wrapped it free too and did a much better and professional job than I could! I have previously purchased a bespoke engagement ring and custom designed wedding rings from Hugh Rice and would always recommend them for their excellent, friendly, prompt and professional service.