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So on Sunday I ordered and paid for some food, to get a declined order back. HH claimed that I would be able to use my payment again the same day, which it didn't. I thought it would probably be OK as have used HH before and made an order again the same day to pay with cash only to wait 30 minutes to be told that the restaurant was too busy. I have made three complaints and still haven't had my money back nor a reply. Absolute joke.