What a ridiculously shite service, they take your money but don't send the order to the restaurant. you will be waiting about 77474 hours for a refund on food you never received .avoid ..stick to a proper site like just eat.
Thank you for your feedback. We are terribly sorry for the problems you encountered yesterday evening.
The restaurant has confirmed that they were able to deliver your takeaway. We have also just replied to the email you sent to customer care. Please check your inbox and let us know should you have further questions or concerns.