Poor!!! Restaurant declined my order and hungry house took my money!!!
So after numerous calls, which after a while could not get through. Online live chat doesnt not connect and no email responses. Hungry house has taken my money, with no confirmation or order or decline of order email!!! I have contacted my bank and will file fraud if they do not contact me asap!!!
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We are terribly sorry to hear about your problems getting through to hungryhouse customer care last night. We experienced some site hiccups due to an extremely high volume of traffic on our site. We will do everything we can to prevent this issue from happening again and use this to drive further improvement on our website.
Please reply to this post with the order number so we could check the status of your refund. Alternatively you could also hop on our live chat by following this link- http://hungryhouse.co.uk/contact.