Made two orders to two restaurants on the same evening. The first never arrived and the restaurant had no knowledge of the order when I contacted them directly. There was no immediate way of contacting hungryhouse and I got no reply to my complaint - I was left with no food and was wondering what happened to my money. The second order arrived but there was no confirmation from the website that my order had been accepted... I had to phone the restaurant to check the order had got through... In summary a protracted waste of time, effort and money... will never use this service again...