I ordered at 2037 they held onto the order for an hour !!!! When they did finally send the order I get an email saying the restaurant is busy and I wont get any food till 23:30 !!!!!!!!! No apologies no offer of future credit or anything else. Avoid at all costs !!!
Tried to pay by card, timed out and no money in hungry house account, so tried again a few mins later. Same thing happened, so opted to pay cash. Thought all ok till I checked my bank account few days later and found both amts had been deducted. Have contacted hungry house daily via email and their compliant link for last 8 days with no response and no refund. Don't touch them. They also charge more per item then if you order direct from the takeaway which I didn't notice until after my order. Order number 7114517. Co offered to refund half of money owed. This is totally unacceptable, they owe me all the money they have taken from my card and not credited to hungryhouse, I don't want this credited to hungryhouse account as I will never use again this needs to be refunded to my account. This money was taken on 27may, it is now 11june and I have emailed every day, they just ignore emails and updates in the compliant link on their web page, posting here appears to be the only way to get a response.
I don't usually do reviews often so I will keep this short. When you are in a pickle about what to eat and couples go through this a lot when it comes to ordering take away, Hungryhouse is always the best place to start with to get an idea of what is available to you, in your area, at ANY time of the day.
The website is good overall, nice touches like being able to see minimum delivery and free delivery levels on the browse page.
Taking Paypal would make it better. Also the fact that you have to wait for a email confirmation to know if you order has been taken, this should be integrated into the web page at the order process.
I've been with hungry house for a number of years. Mostly they're spot on and there aren't any problems. However, if there are any problems... you don't have a voice. Your negative reviews are censored if you have any constructive comments about a restaurants performance. This makes it difficult to tell which restaurants are performing poorly, so you pretty much find out when you order the food. Pointless having a review system on hungry house if your comments are white washed like this. I'd go into a restaurants review page and it's... blank, blank, blank, blank, blank, blank, blank... not a constructive comment in sight. The only one's that seem to get through are the short glowing reviews. You will notice that all the reviews that have less than full marks are blank. Quite a few of my own comments have been deleted without any justifiable cause. Polite grammar, no defamatory or insulting language, but still BLANK!
In my experience it works as expected, on the one occasion the restaurant couldn't deal with the order I was pleasantly surprised to get a call from H H to let me know, keep me informed and arranged a further discount and future credit. That's a great recovery from a minor letdown. The payment system is a little unusual, but works, and there's not a great choice of restaurants in my area. But overall, it's reliable and consistent.
Good selection of restaurants, and very efficient once order is delivered to the vendor. However i think Seamless Web has an easier navigation within restaurant menus, and the Hungryhouse payment system involves paying from a credit card into an account on the site, which is sometimes very slow in comparison to most online payment processes.
It Is Bloody Amazing, I Love Ordering Online, I Have No Idea Whyy I Didn't Do It Ages Ago!, The Website Is So Handy &Straight Forward As I'm Blonde, I Would Recommened It To Everyone &Anyone - FANTASTIC!, I Use My Facebook Login As Its So Its Easier To Long In, I Get My Family To Order From Here Jus So I Can Order It On My Playbook - LOVING IT!!!!! :)
I would recommend this service to anyone. My only reservation is that my reviews of the actual meals delivered have not yet appeared despite, on the whole, being positive.
I have found the Hungryhouse website easy to use and there are so many choices of take-aways in my area. I also like the order accepted email so I am kept up to date with what is happening.
The only problem I had was once was when their website decided not to pass on to the shop my special request and the delivery time!
I do like to give written reviews but find they can sometimes take weeks to show on the take-away's review page.
Have used Hungry House many times and as yet it has never let me down.Simple to use, great choice of places to order from. Service is always prompt and you can check your order at all times. Have been offered a discount a few times which always comes in handy
Where has Hungry House been all my life? For Deaf and Hard of Hearing people, calling for a takeway has either been impossible or very difficult (most busy takeways put the phone down if you call via a relay service!).
The great thing about the site is that it remembers your previous bookings and meals and keeps track of your spending all the way.
Give it a try next time you want to treat yourself.
I've use Hungryhouse a few times now and mostly the service has been brilliant. The only issues I have had have been with the website itself . The first time I used it it took me a while to get it right. The second time was a lot better. The third time the website was not working properly - a fact that was not made clear until I had spent about 20 minutes trying to place an order. When I got as far as the final step it just froze and eventually gave me the message that there was a fault. I used it again for the first time yesterday and was delighted with how fast the system had begun. Almost as if I was using a new computer (which I wasn't). I will happily continue to use the site as it is more convenient than phoning, especially during busy times.
Have been using Hungry house for quite some time and was never disappointed. Many different of choices and never had any problems with the restaurants they use. A variety of cuisines and payments makes it easy from start to finish.
I have ordered a lot of food from hungry house web site and I have been disappointed with the quality of the food on many occasions hungry house need to up there game by getting good take always on your books and get rid of the rubbish ones , until that time I'm steering clear of your web site
because you keep your restaurants up to date it means I don't have to go trawling for what takeaways are available in my area. choosing the dishes is easy and there are enough options so we can get each person's how they want it
By showing the opening hours and including multiple takeaways who are open late at night is exactly what a student needs. Too many times have I found myself, or one of my flatmates, craving a pizza or some chicken at 2am. This website has enabled us to find what we want with no hassle.
Web site kept crashing wondered if my order was taken as it would not let me know as connection kept failing. Went to JUSTEAT.CO.UK ordered of there no problem then the next thing I know is I had to pay for 2 x takeaways no good not likely to use again not a happy chappy at all
I have only recently started using Hungry House and so far so good. Unlike some other services the same, HH don't charge you more than the regular prices for each item.
I like that you get an email when the order is accepted at the restaurant so you know order has arrived and been seen at your restaurant.
One downside, where I live it only shows one place to order from, unlike another well known provider. Luckily where I wish to buy from is the one showing. Maybe more recruiting is required.
Had a dozen or so deliveries from a range of local take-aways in the SE13 area of London and have yet to have a single problem. One order was slightly delayed but that was not the fault of hungryhouse.co.uk and they kept me informed all the way... :-)
This site provides quick easy way to order takeaway without having to find phone numbers and hassle with ppl to get what u want with ur food. Works for me as I can order dinner and by the time I gt home voila. It's there.
Disadvantage : no discounts for loyalty!
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