The replacement saucepan lids I needed were not easy to find but I found them on the Hurst website and it has saved me buying a new set of saucepans. Easy to order at a reasonable price and promptly delivered. Thank you Hurst!
Was using Google to look for a product their site had it at the cheapest price.
Ordered and paid for the product and then got an email stating that the product was no longer in stock and I would receive a refund of my money.
I find this really frustrating when a company either doesn't keep their web site up to date or realises that their product has been listed at the wrong price so withdraw it and state that it isn't available.
Now ordered from Toolsation and delivered the next day no dramas and free postage:)
It would, I suspect, be very difficult to find the saucepan lid knobs in any high street shop and the Hurst solution takes all the effort out of looking.
There was an error in the description of one of the items I bought online so I thought I was getting an additional item which didn't arrive with the rest, I emailed and quickly received a response saying they'd put the item I was expecting in the post for me free of charge because it was an error on their end, the package arrived the next day.
In general the prices are great and free delivery around the island is very useful.
I am very pleased with how I've been treated and will definitely be shopping here again and would recommend it to anyone.
Clyde Kitchens have purchase several items from online retailers for office supplies recently. I must say brilliant service, on time in full, hassle free, well done. Would recommend you.
All the best,
Clyde Kitchens Team.
Ordering was simple on-line. Checked about delivery at the store and spoke to Trevor, who was very helpful. Item was delivered very quickly on the day stated.
Ordered a magimix from hurst. Initial delivery was very fast however when I received the item there was a small crack in the accessory case. I emailed customer services, who got back to me first thing. They advised me that they would contact magimix to sent a replacement part, which will be with me in a few days. Great service!
Hurst Iw is a quality service, with great prices beating the usual Amazon and ebay. Firstly the web site is a pleasant experience, easy to negotiate, place an order and pay, second and perhaps the most important for me, I was kept informed of the status of my order from the time of order to delivery from Hurst and delivery firm DPD. I supplied my email address and mobile number and was kept informed via text and email at every stage. I could even see the location of my parcel on a map via tracking, the name of the delivery driver and the time of delivery to the hour. I had the option via text sent from DPD of requesting the driver leave the parcel with a neighbour, which I did. The package arrived extremely well packaged and on time, it was ordered late Friday evening and arrived mid day Tuesday as advised. I will definately use this company again the service was brilliant and the price for my item was 30% cheaper than most other places.
the parcel arrived next day as described and well packed , great price as well highly recommend
What else is there?
Best price by some margin too.
A pleasure to deal with. The fan I ordered on Friday morning was delivered on Monday morning, within the time slot advised. In addition to top quality customer service, at the time I ordered it was the best price I could find anywhere online or on the high street. Excellent service and I would recommend this retailer to anyone.
Delighted with my purchase ... Didn't realise that Hursts would be so competitive on price v John Lewis ... Will bear that in mind for future purchases. Happy to support an island independent company.
After searching for a juicer for some time and reading the reviews I found exactly what I was looking for at Hurst at a great price. I was very wary about purchasing from a site that I had no prior knowledge of but was extremely pleased with the way in which they handled the whole transaction. Immediately I was able to track my order very easily at each stage of it's journey to me. Even to a two hour delivery time slot. The product was well packaged and after using it many times since receiving it, I would also recommend this juicer to anyone thinking of purchasing one. I would also without doubt recommend this company to any person and will be using them again.
This was easy to purchase,I used PayPal and the communication was great, arrived when they said and I had an hour slot which is great! Really pleased would definitely recommend!!
Ordered new Vista saucepan lid knobs as ' somebody' had broken one. I thought I might have to buy a new lid, but NO!
They arrived as expected in a timely fashion, simple to replace my self with a srewdriver and much cheaper than a new lid.
I would definitely use Hurst again.
Having ordered my kettle from another source, which had not arrived after 4 weeks, I was apprehensive of ordering from elsewhere as I knew the article was no longer made.
Having place an order with Hurst IW on a Wednesday to my great satisfaction the kettle arrived on the Friday of the same week. I was kept informed of the progress of the purchase throughout, and would certainly use Hurst IW again. Job well done
Ordered day 1, shipped day 2, delivered day 3. Informed of progress every step of the way including the hour slot that delivery would be made. Will defo use again, very, very impressed, if only all companies were this efficient
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