I was very impressed with the service from Hurst, i felt they kept me informed every step of the way and went out of their way in all areas with my purchase i would definatley recommend them to anyone and use again.
Bought a retro phone for my brother for Christmas, ordered Sunday evening, it was posted out an with email letting me know, on Monday. On Tuesday I got an email informing me of the 1 hr delivery slot it would arrive in, on Tuesday afternoon. It was the best price I found and with the best service I've experienced this year. Thank you :-) I wish all my online shopping had been this easy!
I initially rang to check stock availability of a Magimix food processor and was greeted by a very friendly and helpful member of staff at the Newport IOW branch who actually went to confirm the stock level in the warehouse. This took no more than a couple of minutes. I then went ahead and chose to order online. The whole experience was faultless and I was kept informed as to the order status. DPD was the carrier and they too kept me informed of the delivery status right up until the driver rang our door bell. Well done to Hurst and DPD.
Very satisfied with the service and delivery times from my recent purchase. I bought things that would have been too large to put in the car anyway, so a welcome bonus that Hursts deliver for free to Isle of Wight addresses, with a named day to make things even more predictable.
The replacement saucepan lids I needed were not easy to find but I found them on the Hurst website and it has saved me buying a new set of saucepans. Easy to order at a reasonable price and promptly delivered. Thank you Hurst!
Was using Google to look for a product their site had it at the cheapest price. Ordered and paid for the product and then got an email stating that the product was no longer in stock and I would receive a refund of my money. I find this really frustrating when a company either doesn't keep their web site up to date or realises that their product has been listed at the wrong price so withdraw it and state that it isn't available. Now ordered from Toolsation and delivered the next day no dramas and free postage:)