Hurst Iw reviews

Hurst Iw reviews

Excellent
9.8
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Review by confirmed purchaser

Not Happy!!!

Was using Google to look for a product their site had it at the cheapest price.
Ordered and paid for the product and then got an email stating that the product was no longer in stock and I would receive a refund of my money.
I find this really frustrating when a company either doesn't keep their web site up to date or realises that their product has been listed at the wrong price so withdraw it and state that it isn't available.
Now ordered from Toolsation and delivered the next day no dramas and free postage:)
W Hurst & Sons (IW) Ltd

Reply from W Hurst & Sons (IW) Ltd

Hello Mr Hensman,

You're quite right. We have to hold our hands up to this one. We hope that in our next incarnation we will actually have a website that is connected to our stock control system. Unfortunately at the moment the two are not compatible and we have to rely on the staff and buyers to let us know when we have run out. Which is why we have the message about checking stock before ordering so prominent on our t's & c's page. We are always embarrassed when a customer places an order for something which we are unable to supply. I know from personal experience how frustrating it can be. For that reason we try and keep our site as up to date as possible, but unfortunately sometimes we get caught out. This is also why refunds are issued immediately. Once again, many apologies. Trevor.
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Review by confirmed purchaser

Good smooth and easy transaction.

Good smooth and easy transaction. Quick delivery and good packaging.
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Review by confirmed purchaser

Excellent service and product

Never used hurst,s before .i will certainly use them again in the future.
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Review by confirmed purchaser

Totally recommended

Great service, quick delivery and product as described, plus cheaper than anywhere else!
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Review by confirmed purchaser

Quality service at affordable prices.

Hurst I-W provide good quality products at very competitive prices and free delivery on the Island too. Top supermarkets cannot beat this! Well done Hurst I-W.
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Review by confirmed purchaser

Excellent service.

Ordered a fire guard, not in stock, but they would have by the end of week. Contact all the way through from the company. Delivered to do once arrived, excellent. Thank you. (Cheap as well)
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Review by confirmed purchaser

Superb service, quick, easy and great prices.

Cannot fault the ease of the website and finding what I was after. Postage was very quick and included in a great price for the pan lid handles/knobs I was after.
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Review by confirmed purchaser

exactly what I hoped for delivered early

early deivery and exactlywhat I wanted
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Review by confirmed purchaser

A quick email, items received almost by return, hugely efficient and impressive service.

It would, I suspect, be very difficult to find the saucepan lid knobs in any high street shop and the Hurst solution takes all the effort out of looking.
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Review by confirmed purchaser

Fantastic service

There was an error in the description of one of the items I bought online so I thought I was getting an additional item which didn't arrive with the rest, I emailed and quickly received a response saying they'd put the item I was expecting in the post for me free of charge because it was an error on their end, the package arrived the next day.
In general the prices are great and free delivery around the island is very useful.
I am very pleased with how I've been treated and will definitely be shopping here again and would recommend it to anyone.
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Review by confirmed purchaser

Great service, does what it says on the tin

Clyde Kitchens have purchase several items from online retailers for office supplies recently. I must say brilliant service, on time in full, hassle free, well done. Would recommend you.

All the best,
Clyde Kitchens Team.
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Review by confirmed purchaser

Like the saying goes Shop First at Hurst's you won't regret it

Ordering was simple on-line. Checked about delivery at the store and spoke to Trevor, who was very helpful. Item was delivered very quickly on the day stated.
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Review by confirmed purchaser

Perfect service, 100% recommend!

Ordered a magimix from hurst. Initial delivery was very fast however when I received the item there was a small crack in the accessory case. I emailed customer services, who got back to me first thing. They advised me that they would contact magimix to sent a replacement part, which will be with me in a few days. Great service!
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Review by confirmed purchaser

Very quick service

It was just very quick and well priced.
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Review by confirmed purchaser

Fantastic service, the best bar none

Hurst Iw is a quality service, with great prices beating the usual Amazon and ebay. Firstly the web site is a pleasant experience, easy to negotiate, place an order and pay, second and perhaps the most important for me, I was kept informed of the status of my order from the time of order to delivery from Hurst and delivery firm DPD. I supplied my email address and mobile number and was kept informed via text and email at every stage. I could even see the location of my parcel on a map via tracking, the name of the delivery driver and the time of delivery to the hour. I had the option via text sent from DPD of requesting the driver leave the parcel with a neighbour, which I did. The package arrived extremely well packaged and on time, it was ordered late Friday evening and arrived mid day Tuesday as advised. I will definately use this company again the service was brilliant and the price for my item was 30% cheaper than most other places.
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Review by confirmed purchaser

Just order and await delivery

Shopping made so easy without the hassle of getting large purchases home.

An approximate am/pm delivery time indication would be very useful
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Review by confirmed purchaser

Brilliant

Easy website super fast delivery what more is there to say, will definitely use again
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Review by confirmed purchaser

fantastic price and fast delivery, highly recommend

the parcel arrived next day as described and well packed , great price as well highly recommend
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Review by confirmed purchaser

Quick delivery, good comms, best price on the net, great product.

What else is there?
Best price by some margin too.
All good.
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Review by confirmed purchaser

Excellent Service

A pleasure to deal with. The fan I ordered on Friday morning was delivered on Monday morning, within the time slot advised. In addition to top quality customer service, at the time I ordered it was the best price I could find anywhere online or on the high street. Excellent service and I would recommend this retailer to anyone.

W Hurst & Sons (IW) Ltd Details

About this company

Visit Hurst Iw

Contact information

We live here: 33 Holyrood Street Newport
PO30 5AX Isle Of Wight
United Kingdom

Category

Hurst Iw is ranked 12 out of 1032 in the category

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