I checked the website before making my order. All the reports were positive so went ahead. My experience was exactly the same, quick emails from Hurst keeping me informed all the time on the order process. Would have no problem in recommending to friends and family
Ordered a mini steamer (cheap n cheerful) , arrived in quick and well communicated fashion. Sadly the product did not work properly :( I emailed them and they sent me a new one out straight away no questions asked. So overall apart from the faulty product they sent me first, I would recommend them to anyone.
I was kept informed with every movement of my parcel by either email or text or both It arrived exactly on time. The driver was polite and cheerful and put the parcel inside for me. I can't thank Hursts enough. The parcel arrived just as it set of in immaculate condition nothing damaged not even the packaging. Thank you again
I ordered a Magimix late on Saturday night using the website. I received regular emails & texts on the order status, and received it exactly the time it said. A very painless process and cheaper than the big department stores. I'll shop here again.
Good value, speedy delivery and emails updating when and where your purchase is. One of the best sites i've used, and will use again. A very competative price that i couldn't beat anywhere else. Very good company to deal with.
Ordered a Magimix Nespresso machine and received it 2 days later. Had to ring them because the coffee samples were missing (not Hurst's fault) and received them the next day. If only all retailers were this good on customer service. And a great price ! Would gladly recommend them and will use them in the future.
Brilliant service (‘sourced from the Isle of Wight’) who could ask for better? I doubt any mainland company could compete with supplying customers living on the island, as efficiently! The best price by some considerable margin. Excellent communications. All backed-up by an exemplary delivery service, courtesy of DPD. Couldn’t ask for more. Wouldn’t hesitate to recommend to others or use again myself.
Hurst IW was recommended by my brother-in-law. I wanted to buy a Nespresso machine and he recommended them because the price was competitive; a quite check on google confirmed this was the case. The machine arrived promptly. There was a minor issue in that the included capsules were missing but this was resolved as soon as I reported it (they arrived the next day)